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*Contact delinquent borrowers and determine the reason for delinquency and develop a strategy to cure the debt. *Monitor queue. *Call delinquent borrowers. *Send delinquent notices to borrowers. *Send requisite Demand and Acceleration letters in timely manner. *Post payments and make adjustments/reversals to payments as needed. *Prepare waiver/dri/payment plan requests. *Develop payment plan to cu...
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