Washington Help Desk Jobs

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  • Help Desk Technician Associate, DC, Must Be ClearableCsc(Washington/Metro, District of Columbia)

    Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. Follows up with ...
    Full job description at Monster

    Posted Wed 11th January

  • Help Desk Technician Sr Associate, DC, Must Be ClearableCsc(Washington/Metro, District of Columbia)

    Essential Job Functions Answers help desk telephones for account(s) and responds to complex customer inquiries to ensure customer needs are met. Assists the customer in resolving highly complex technical problems on a primary account by providing guidance regarding software and hardware problems. Oversees follow ups with customers to ensure that customer inquiries are resolved within the contracte...
    Full job description at Monster

    Posted Wed 11th January

  • IT Help Desk / Operations SupportBipartisan Policy Center(Washington/Metro, District of Columbia)

    EMPLOYMENT OPPORTUNITY End User / Operations Support The Bipartisan Policy Center (BPC) drives principled solutions through rigorous analysis, reasoned negotiation, and respectful dialogue. Founded in 2007 by former Senate Majority Leaders Howard Baker, Tom Daschle, Bob Dole and George Mitchell, the BPC combines politically-balanced policymaking with strong, proactive advocacy and outreach. As the...
    Full job description at Monster

    Posted Thu 26th January

  • Help Desk TechnicianEnergy Enterprise Solutions, LLC (EES)(Washington/Metro, District of Columbia)

    network engineer, senior, cisco, SME, firewall, security, NAC, BGP, MPLS, linux, VRF...
    Full job description at Monster

    Posted Thu 2nd February

  • Help Desk SpecialistCogent Communications(Washington/Metro, District of Columbia)

    Help Desk Specialist Company Overview: Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and point-to-point transport services. Cogent's facilities-based, all-...
    Full job description at Monster

    Posted Tue 7th February

  • Help Desk CoordinatorKforce Professional Staffing(Washington/Metro, District of Columbia)

    Our client is seeking a Help Desk Coordinator for a second shift that is from 3:00 p.m. - 11:30 p.m., Five days a week - two of the days must be a weekend (Saturday and Sunday). Candidate should have at least one year of experience on a help desk. Requirements for this position: Previous experience using an enterprise ticketing system (Remedy, CA Service Desk, etc) Computer Troubleshooting skills ...
    Full job description at Monster

    Posted Wed 8th February

  • Tier 1-2 Technical Help DeskThe Judge Group(Washington/Metro, District of Columbia)

    Founded in 1970 by Martin E. Judge Jr., The Judge Group is a privately-owned professional services firm specializing in Technology Consulting, Enterprise-Wide Staffing and Corporate Training. Our solutions are successfully delivered through a workforce of 3,500 professionals and an international network of over 35 practice offices. The Judge Group prides itself on delivering services of exceptiona...
    Full job description at Monster

    Posted Thu 9th February

  • Help Desk Support AnalystAstor & Sanders Corporation(Fairfax/Manassas/Reston, Virginia)

    Astor & Sanders Corporation, an IT solutions provider located in Rockville, Maryland is currently seeking a Help Desk Support Analyst provide support to end users on a variety of software issues. This is a full time position located in Washington, D.C. and US CITIZENSHIP IS REQUIRED. Additional roles and responsibilities include: · Providing support to end users on a variety of issues, primarily s...
    Full job description at Monster

    Posted Tue 17th January

  • Help Desk Specialist II-CASEChenega(Washington/Metro, District of Columbia)

    CASE, LLC Company Job Title: Help Desk Specialist II Chenega Job Title: Technician IV, Help Desk - CTSC Clearance: Interim Secret clearance required with ability to obtain Top Secret Location: Washington Metro Area Reports To: Help Desk Lead FLSA Status: Full-Time, Exempt Prepared Date: 1/25/2012 * POSITION IS CONTINGENT UPON CONTRACT AWARD AND FUNDING * Summary As a computer professional, the Hel...
    Full job description at Monster

    Posted Thu 26th January

  • Help Desk Specialist I-CASEChenega(Washington/Metro, District of Columbia)

    CASE, LLC Company Job Title: Help Desk Specialist I Chenega Job Title: Technician III, Help Desk - CTSC Clearance: Interim Secret clearance required with ability to obtain Top Secret Location: Washington Metro Area Reports To: Help Desk Lead FLSA Status: Full-Time, Exempt Prepared Date: 1/25/2012 * POSITION IS CONTINGENT UPON CONTRACT AWARD AND FUNDING * Summary As a computer professional, the Hel...
    Full job description at Monster

    Posted Thu 26th January

  • Help Desk Specialist III-Team Lead-CASEChenega(Washington/Metro, District of Columbia)

    CASE, LLC Company Job Title: Help Desk Specialist III (Team Lead) Chenega Job Title: Technician IV, Help Desk - CTSC Clearance: Interim Secret clearance required with ability to obtain Top Secret Location: Washington Metro Area Reports To: Operations Manager FLSA Status: Full-Time, Exempt Prepared Date: 1/23/2012 * POSITION IS CONTINGENT UPON CONTRACT AWARD AND FUNDING * Summary Serves in a superv...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk AnalystNuAxis, LLC(Washington/Metro, District of Columbia)

    Main Accountabilities: In addition to following company policies and procedures, principal accountabilities include, but are not limited to: Solid software, hardware, networking troubleshooting skills. Broad knowledge of computer, windows operating system, networking and software fundamentals. Provides quick, responsive, high quality and consistent service. Proficiency with mainstream commercial o...
    Full job description at Monster

    Posted Fri 10th February

  • Help DeskInformation Access Solutions, Inc.(Colorado Springs, Colorado)

    Help desk Must have a TS/SCI Clearance Provide Tier I contact and incident resolution to customers with hardware, software, and application problems. Attempts to resolve as many incidents during the first call, or at Tier I. Responsible for documenting incident status in incident database tools. Provides polite and friendly customer service. Working knowledge of computers, printers, laptops and co...
    Full job description at Monster

    Posted Tue 17th January

  • Service Desk SupervisorCIBER, Inc.(Washington/Metro, District of Columbia)

    CIBER ITO has an immediate opening for a Service Desk Supervisor to work out our client site in Washington DC. Supervises on-shore Service Desk of Tier I and Tier II support personnel who troubleshoot IT issues and is accountable for all aspects of Service Operations in line with set service level management and client/management requirements (staffing, scheduling, call management, escalation, rep...
    Full job description at Monster

    Posted Fri 27th January

  • Help Desk Level IIInternational Republican Institute(Washington/Metro, District of Columbia)

    Position/Department: Helpdesk Level 2, Information Technology Reports To: Support Services Manager Responsibilities: The Helpdesk Level 2 will be responsible to the Support Services Manager for following: · Provide first line technical support for all IT hardware/software/network issues o Onsite support for 150 users locally and remote support for 350 users worldwide. o Research and escalate issue...
    Full job description at Monster

    Posted Tue 31st January

  • Help Desk AnalystGW Medical Faculty Associates(Washington/Metro, District of Columbia)

    Supports institution wide software applications through analysis, repair and maintenance. TBD The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school education is necessary. One to two years of college study that include...
    Full job description at Monster

    Posted Fri 6th January

  • Tier 1 Help Desk AnalystThe Select Group(Washington/Metro, District of Columbia)

    The Select Group is looking for a SHARP helpdesk candidate to support a government contract in Washington D.C. There is an opportunity to grow in this role and advance throughout the company. Must Haves: Computer related degree SQL Oracle Windows operating system Be a resourceful, problem solver Be able to hit the ground running Max 1 year experience Must have or be able to obtain public trust (pa...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk CoordinatorKgs(Washington/Metro, District of Columbia)

    Deployment of laptop and desktop machines and configure OS based on group permission and Active Directory settings. Using Active Directory by setting up accounts, resetting passwords, modifying or initiate permissions to different directories, distribution lists, elevate user rights. Troubleshooting email on mobile devices involving IMAP and POP settings and other issues involving server errors, w...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk CoordinatorQinetiQ North America(Washington/Metro, District of Columbia)

    QinetiQ North America's Services & Solutions Group delivers aerospace operations and systems, engineering and life-cycle management, IT solutions and services, software and systems engineering, and missions solutions. Our core offerings include: space engineering, software solutions and enterprise IT, cyber intelligence, systems integration and engineering, training, modeling and simulation, logis...
    Full job description at Monster

    Posted Wed 1st February

  • Help Desk Tier 1Mainstreet Technologies(Alexandria, Virginia)

    Requirements: Candidate must have: Excellent communication skills Excellent customer support skills Strong Windows XP and Windows 7 desktop support experience Experience assembling, installing, maintaining, distributing, modifying, and testing both hardware and software Experience diagnosing and correcting troublesome or complex user hardware and software problems Team work orientation 1+ years of...
    Full job description at Monster

    Posted Sun 5th February

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Washington is a top agricultural state and a major producer of berries, apples, carrots, grapes and hops. Washington's fastest growing occupations are Private Chefs and Household Cooks, Medical Scientists, Veterinary Assistants, Survey Researchers and Veterinarians. Source: America's Career InfoNet.

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