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Supervises the daily activities of the Customer Service Department, and manages specific quality, performance and production goals for their team and department within company guidelines, policies, and procedures. Primary Responsibilities: Directly supervises team of Customer Service Representatives (CSRs) and Team Lead(s) to ensure quality, performance, and production goals are achieved within co...
Full job description at Monster
Posted Mon 2nd November
If you've been out of the workforce for a while because you've been raising children, include related volunteer work on your resume. Highlight your relevant skills and downplay your lack of formal work experience. If you're a parent planning to return to work in a few years, you can make yourself more interesting to employers by refreshing your skills with classes offered by a community college and by taking on leadership positions in your volunteer organizations.