Help Desk Jobs

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  • Help Desk AnalystAVID Technical Resources(Providence, Rhode Island)

    Help Desk Analyst - Providence, RI Provide support to end users focusing on operations, hardware, software, and network connectivity. Candidate must learn and know client internal applications and document and track all information relating to user problems. Requirements: 3-5+ years of relevant Help Desk experience Strong knowledge of Microsoft products, particularly citrix. Strong knowledge of ha...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk AdministratorAMAG Pharmaceuticals Inc.(Boston, Massachusetts)

    Help Desk Administrator The IT Help Desk Adminstrator reports to the Vice President, IT. This position will support our existing IT team in servicing the desktop, software and connectivity needs of over 200 local and mobile employees. The Help Desk Administrator will support the Help Desk team by triaging technical support incidents, tracking, documenting, organizing, reporting, and overall manage...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk Support, Level ISuperlative Technologies(Gainesville/Jacksonville/Ocala, Florida)

    ALL CANDIDATES MUST HAVE THE REQUIRED CERTIFICATIONS TO QUALIFY FOR THIS JOB. Suprtek seeks to immediately hire a Help Desk Support Desk Level 1 Technician (24/7/365 support) in Jacksonville, FL to support our NHJAX Contract. This individual will be a part of a 3 person shift and an 8 person team. Flexinility of working hours will be needed since the position requires shift rotation in support of ...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk TechnicianTad PGS, Inc(Central-Oklahoma City, Oklahoma)

    TAD PGS, Inc. is currently seeking a Help Desk Technician - L1 Technical Support (Secured) for one of our clients in Oklahoma City, OK. Job Description: Must possess or be able to obtain at least an Interim level DoD Government Security Clearance Responsible for providing telephone/email/chat and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, e...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk RepresentativeEvergreen Home Loans(Bellevue/Redmond, Washington)

    Evergreen Home Loans is seeking a dynamic individual to join our IT Team! We are seeking an experienced Help Desk systems/ Technical support team player. We are seeking someone who enjoys administering support for end users and account requests, routing trouble tickets and troubleshooting issues as they arise. General Responsibilities: · Provide user support for all company-approved hardware and s...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk SupportRangam Consultants Inc.(Rochester, New York)

    We are currently sourcing for a position with our client . The details for this position are as follows: Job Title: Help Desk Support Job location:- ROCHESTER NY 14646 Duration: 2 - 3 month JOB DESCRIPTION: Take all customer calls coming into the Customer Support Center and provide the highest quality technical support in a courteous and professional manner. Escalate issues within IT after all kno...
    Full job description at Monster

    Posted Wed 25th January

  • IT Specialist/Help Desk TechnicianSymmetricom(Silicon Valley/San Jose, California)

    Symmetricom (NASDAQ: SYMM), a world leader in precise time solutions, sets the world's standard for time. The company generates, distributes and applies precise time for the communications, aerospace/defense, IT infrastructure and metrology industries. Symmetricom's customers, from communications service providers and network equipment manufacturers to governments and their suppliers worldwide, ar...
    Full job description at Monster

    Posted Wed 25th January

  • IT Help Desk CoordinatorAgStar(Mankato/Rochester, Minnesota)

    MAJOR RESPONSIBILITIES:Via primarily the telephone, the incumbent responds to and diagnoses computer problems through discussions with users. This includes problem identification, basic research, and simple resolution steps. Typically the incumbent is able to resolve less complex problems immediately, while more complex problems are directed to other appropriate team members. Leverages system moni...
    Full job description at Monster

    Posted Wed 25th January

  • CIS Help Desk Analyst IAri(Southern, New Jersey)

    CIS HELP DESK ANALYST I ARI (Automotive Resources International), a billion-dollar fleet leasing and management company, headquartered in Mt. Laurel, NJ has an outstanding opportunity for a customer service oriented, technical professional with excellent people and communication skills to answer help desk calls and manage through resolution. You will work directly with customers resolving question...
    Full job description at Monster

    Posted Thu 26th January

  • Help Desk Manager, EndoC3i Inc.(Wilkes Barre, Pennsylvania)

    Job Summary Responsible for managing help desk personnel, client communications, reporting, customer service, and maintaining quality standards. Provides support to 5000 sales reps. Principal Responsibilities: (Essential Function) · Manage help desk personnel, staffing levels, and performance reviews. Protect service levels and quality scores with inbound call load (5,000 to 10,000 per month). · M...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk – INVESTMENT BANKING Experience REQUIREDForrest Solutions(New York City, New York)

    Help Desk – INVESTMENT BANKING experience REQUIRED My client, a NYC based Investment Bank seeks a Help Desk Analyst to join their IT team. The Help Desk Analyst provides the first line of support for all technology related problems and questions, is responsible for providing desktop services and is the coordinating factor between other technology disciplines when complex problems and solutions are...
    Full job description at Monster

    Posted Thu 26th January

  • IT Help DeskMurtech Consulting(Columbus/Zanesville, Ohio)

    Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of co...
    Full job description at Monster

    Posted Thu 26th January

  • Help Desk Support AnalystAnalogic Corporation(Boston North, Massachusetts)

    Provides 1st and 2nd level hardware and software technical support for network and computer related devices, utilizing the corporate help desk management software, creates, updates, resolves and thoroughly documents all reported problems, troubleshooting efforts and resolutions. DUTIES: Develops and maintains required technical knowledge to successfully meet the job requirements. Understand, appli...
    Full job description at Monster

    Posted Thu 26th January

  • Technician I - Help DeskMaximus Inc.(Albany/Poughkeepsie, New York)

    Job Responsibilities The New York State Department of Health has selected MAXIMUS to support the development of a centralized statewide Enrollment to process applications and renewals for a portion of those eligible for New York State’s public health insurance programs. The Enrollment Center will augment the role of the local Departments of social services by providing additional capacity for the ...
    Full job description at Monster

    Posted Thu 26th January

  • Help Desk TechnicianKatten Muchin Rosenman LLP(New York City, New York)

    Great Opportunity in the New York Office of large National Law Firm!...
    Full job description at Monster

    Posted Fri 27th January

  • Senior Help Desk SpecialistKoniag Services, Inc.(Kansas City/Independence, Missouri)

    We are currently recruiting for a Senior Help Desk Specialist. This is a direct, full time position with our company, working onsite with our federal client in Kansas City, MO. We offer a competitive compensation and benefits package including health, dental and vision insurance, 401K, flexible spending accounts, paid holidays, and a PTO program. Successful applicants will need to pass a Federal b...
    Full job description at Monster

    Posted Fri 27th January

  • Senior Help Desk SpecialistKoniag Services, Inc.(Prince George's County, Maryland)

    We are currently recruiting for a Senior Help Desk Specialist. This is a direct, full time position with our company, working onsite with our federal client in Beltsville, MD. We offer a competitive compensation and benefits package including health, dental and vision insurance, 401K, flexible spending accounts, paid holidays, and a PTO program. Successful applicants will need to pass a Federal ba...
    Full job description at Monster

    Posted Fri 27th January

  • Senior Help Desk SpecialistKoniag Services, Inc.(St. Louis, Missouri)

    We are currently recruiting for a Senior Help Desk Specialist. This is a direct, full time position with our company, working onsite with our federal client in St. Louis, MO. We offer a competitive compensation and benefits package including health, dental and vision insurance, 401K, flexible spending accounts, paid holidays, and a PTO program. Successful applicants will need to pass a Federal bac...
    Full job description at Monster

    Posted Fri 27th January

  • Help Desk Technician AssistantCsc(Fort Worth, Texas)

    Description Essential Job Functions Answers help desk telephones and responds to basic customer inquiries to ensure customer needs are met. Assists customers in resolving basic technical problems by providing scripted guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Logs and tracks inquiries using a prob...
    Full job description at Monster

    Posted Mon 19th December

  • Help Desk Technician Associate, DC, Must Be ClearableCsc(Washington/Metro, District of Columbia)

    Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. Follows up with ...
    Full job description at Monster

    Posted Wed 11th January

Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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