Help Desk Jobs

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  • Tier II Help Desk Analyst - Mid (D09-121)Energy Enterprise Solutions, LLC (EES)(Montgomery County, Maryland)

    Tier II Help Desk Analyst - Mid Arlington, VA Security Clearance Eligibility: US Citizenship Required – Clearable to Secret (S)/DOE L Duties and Responsibilities: Provide Tier I/II level IT support Provide trouble call resolution Input trouble calls into ticket tracking system (Numura) Resolve trouble calls; in person, over phone and through email Use remote tools such as remote desktop to analyze...
    Full job description at Monster

    Posted Tue 17th January

  • Help DeskInformation Access Solutions, Inc.(Colorado Springs, Colorado)

    Help desk Must have a TS/SCI Clearance Provide Tier I contact and incident resolution to customers with hardware, software, and application problems. Attempts to resolve as many incidents during the first call, or at Tier I. Responsible for documenting incident status in incident database tools. Provides polite and friendly customer service. Working knowledge of computers, printers, laptops and co...
    Full job description at Monster

    Posted Tue 17th January

  • Jr. Network Administrator/Help DeskSynigent Technologies(Richmond, Virginia)

    Jr. Network Administrator/Help Desk Due to internal growth there is an immediate need for jr level Network Administrator. In this role you will support a diverse network of external clients in a professional services capacity. You must have EXCELLENT customer service skills, a positive attitude, and be a team player. The ideal professional will have at least 2+ years of experience providing soluti...
    Full job description at Monster

    Posted Tue 17th January

  • Help Desk SpecialistTelesis Corporation(Prince George's County, Maryland)

    TELESIS has been a small business leader recognized for providing its best-valued technology solutions to three major industries: Defense, Government, and Healthcare; but our achievements go further and we continue to strive beyond our clients expectations! Today, TELESIS is an SEISM CMMI® Level 2 appraised, SDB Certified small business. TELESIS specializes in Enterprise Software Development, Syst...
    Full job description at Monster

    Posted Tue 17th January

  • Junior Help Desk TechnicianAcceller, Inc.(Miami, Florida)

    The Junior Help Desk Technician is mainly responsible for providing technical support to all users across the organization. The candidate must be proactive and have the ability to show initiative and act independently to resolve problems, manage multiple priorities and follow through on projects/tasks to completion. The ideal candidate should also have excellent interpersonal and communication ski...
    Full job description at Monster

    Posted Tue 17th January

  • Help Desk AnalystCompNova(Salt Lake City, Utah)

    REQ NO UN199 QUANTITY 40 ROLE Help Desk Analyst START February 6th DURATION 5/11/2012 LOCATION Salt Lake City,UT ROLE DESC : We are looking to hire 40 new level one agents. SKILLS Software / Operating Systems experience is requirement along with a willingness to learn on the job. Personality during the interview will be a major deciding factor. DAYS: Monday - Saturday (M-F / T-S) HOURS: 6 AM - 7 P...
    Full job description at Monster

    Posted Tue 17th January

  • IT Help Desk ManagerLehigh Gas Corp(Allentown, Pennsylvania)

    * Please submit cover letter and salary requirements when replying to this job posting We are looking for a talented and experienced information technology expert interested in joining our growing team. We are the leading distributor of branded petroleum fuel for motor vehicles and key provider of convenience retail services in Pennsylvania, New Jersey, New York, Ohio, Kentucky and Massachusetts. ...
    Full job description at Monster

    Posted Tue 17th January

  • Help Desk TechnicianTrinity Wall Street(New York City, New York)

    POSITION TITLE: Help Desk Technician DEPARTMENT: Information Technology REPORTS TO: Manager, IT Client Services Located at the head of Wall Street, Trinity Church has been part of New York City and our nation’s history since its charter in 1697. At its core, Trinity is an Episcopal parish, offering daily worship services and faith formation programs at Trinity Church, St. Paul’s Chapel, and online...
    Full job description at Monster

    Posted Tue 17th January

  • Help Desk TechnicianAbacus Technology Corporation(Albuquerque, New Mexico)

    Job Title: Help Desk Technician Job Location: Albuquerque, NM Overview: Abacus Technology is in need of a Help Desk Technician to analyze and resolve software and hardware problems for workstations and the network at Kirtland AFB. Major Duties & Responsibilities: Perform C4 call center support services for the Kirtland AFB network. Troubleshoot, support, and maintain workstations and laptops. Reso...
    Full job description at Monster

    Posted Tue 17th January

  • Help Desk SpecialistQinetiQ North America(Oakland/East Bay, California)

    QinetiQ North America's Services & Solutions Group delivers aerospace operations and systems, engineering and life-cycle management, IT solutions and services, software and systems engineering, and missions solutions. Our core offerings include: space engineering, software solutions and enterprise IT, cyber intelligence, systems integration and engineering, training, modeling and simulation, logis...
    Full job description at Monster

    Posted Tue 17th January

  • Remedy Help Desk AnalystGoodTemps(New York City, New York)

    Now Hiring Remedy Help Desk Analyst $22.00/hr Full-Time - Temporary Estimated: 14 Month Assignment New York, NY Duties/Requirements: Respond to queries and expeditiously fulfill service requests Diagnose, troubleshoot and resolve application incidents Perform root cause analysis and develop checklists for typical problems Escalate incidents to the Helpdesk Supervisor or Level 2 experts when approp...
    Full job description at Monster

    Posted Wed 18th January

  • Help Desk AnalystCompNova(Rochester, New York)

    REQ NO 54210 QUANTITY 29 ROLE Help Desk Analyst Duration: 3 Months LOCATION Rochester,NY Address for In Person Interview: 180 Kenneth Drive, Rochester, NY,14623 Availability for a 40 hour work week in the form of either a Flex Shift or Straight 8hr a day shift. Available M-F from 7am-7pm Job description: Technical agents, have worked on technical Help Desk in the past (not things like ‘turbo tax’ ...
    Full job description at Monster

    Posted Wed 18th January

  • Help Desk SpecialistOncure Medical Corp(Denver, Colorado)

    Our company is hiring for a Help Desk/PC Technician in the Park Meadows area. We’re a growing medical company with a small to medium-sized IT department. Support will be provided desk side and via the phone. The desired candidate will have experience in a corporate office environment. This is a full time position. Principals only please. Please see the detailed job description below. Provide opera...
    Full job description at Monster

    Posted Wed 18th January

  • I.T. Help Desk Technician (Tier 1) - Bi-Lingual (English / SpaniAdecco Technical(Indianapolis, Indiana)

    Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for an I.T. Tier 1 Help Desk Technician - Bi-Lingual (English / Spanish) for a long-term contract opportunity with a leading medical diagnostics company on the northeast side of Indianapolis, IN. SCOPE: Provide phone and remote deskto...
    Full job description at Monster

    Posted Wed 18th January

  • Help Desk/Network TechnicianDNA Professional Services(New York City, New York)

    Auction House is seeking a Help Desk/Network Technician with 2 years experience setting up computers/troubleshooting and setting up systems. 4 year degree in IT or related field a must with 2-5 years of Windows and Mac OS support experience. 2 years of PC hardware and software support a MUST. Experience troubleshooting, strong analytical and problem solving and excellent communication skills. This...
    Full job description at Monster

    Posted Wed 18th January

  • Help Desk AnalystTaylor And Francis(Central, New Jersey)

    Help Desk Analyst Taylor & Francis, a leading international academic publisher in Old City Philadelphia, is currently seeking a Help Desk Analyst. DUTIES: Email, Phone and desk-side technical support of Windows workstations and related software. Active Directory administration. Installs new software releases, system upgrades, patches and resolves hardware and software related problems in a Windows...
    Full job description at Monster

    Posted Wed 18th January

  • Help Desk Analyst IIContinuum(Pittsburgh, Pennsylvania)

    Continuum’s Help Desk provides real time 24x7 support to thousands of client desktops and devices around the United States. While reporting to the Director of Help Desk Operations, the Help Desk Analyst II will provide Level 2 remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC-related issues. Responsibilities Work 12-hour shi...
    Full job description at Monster

    Posted Wed 18th January

  • Help Desk RepresentativeANCILE Solutions Inc(Baltimore, Maryland)

    ANCILE Solutions, Inc. is a global software solutions company specializing in the development and support of learning and performance products. Our customers include over half of the companies in the Fortune 100. Our software products support mission‐critical business applications by providing solutions that increase employee productivity and proficiency. ANCILE Solutions’ software products are us...
    Full job description at Monster

    Posted Wed 18th January

  • Help DeskApex Systems(Anne Arundel County, Maryland)

    Role: Help Desk Support Location: Annapolis, MD Group: Help Desk Support Salary Range: $35-45K Length: 6 month to perm Environment: MS, Windows 7/XP, Office 2007/2010, MS Project, MS Visio, Adobe Acrobat, Heat Ticketing System, Symantec Overview: Our client has an immediate need for an Individual to provide Tier 2 Level Support to 3000+ internal clients, approximately 30-40 call per day. Principal...
    Full job description at Monster

    Posted Wed 18th January

  • IT Help Desk AnalystExperis(Northern, New Jersey)

    IT Help Desk Analyst Experis is looking for an IT Help Desk Analyst to work onsite at our prominent New York City Utility Company Client. The ideal candidate must be able to provide first level technical support to callers with computer and technology related problems. Candidates must have 2 or more years experience supporting a diverse desktop environment with an understanding of the mainframe, c...
    Full job description at Monster

    Posted Wed 18th January

Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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