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The Help Desk provides essential support for information technologies. Help Desk staff work in a dynamic, fast-paced environment that provides end user support over the phone, through remote management and in-person to internal staff. Full and part-time Help Desk staff is responsible for ensuring customer satisfaction in every step of problem resolution. Staff members are required to track detaile...
Full job description at Monster
Posted Fri 9th October
The Help Desk provides essential support for information technologies. Help Desk staff work in a dynamic, fast-paced environment that provides end user support over the phone, through remote management and in-person to internal staff. Full and part-time Help Desk staff is responsible for ensuring customer satisfaction in every step of problem resolution. Staff members are required to track detaile...
Full job description at Monster
Posted Fri 9th October
The Help Desk provides essential support for information technologies. Help Desk staff work in a dynamic, fast-paced environment that provides end user support over the phone, through remote management and in-person to internal staff. Full and part-time Help Desk staff is responsible for ensuring customer satisfaction in every step of problem resolution. Staff members are required to track detaile...
Full job description at Monster
Posted Fri 9th October
6 Week Contract Position Provide support to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests. Responsible for accurately referring unresolved issues to appropriate support groups. Support includes issues relating to PC's, laptops, application software, telecommunication issues and basic network communication issues in a Microsoft environment. R...
Full job description at Monster
Posted Sun 11th October
Join a stable and growing healthcare company as a Help Desk Support Supervisor Responsibilities: Supervise the helpdesk and desktop support staff. Conduct performance evaluations. Make hiring recommendations to Director of IT. In charge of delegating and completing all workload that is given to the department. Assign support tickets to staff as needed. Recommend department processes and procedures...
Full job description at Monster
Posted Mon 12th October
Title: Help Desk Technician Location: Rosslyn, VA **Must have an active Secret Security Clearance** Job Description: The Tier 1 Help Desk Technician will provide phone and in-person support to users in the areas of e-mail, directories, and standard Windows desktop applications. The Help Desk Technician will serve as the initial point of contact for troubleshooting hardware/software PC and printer p...
Full job description at Monster
Posted Mon 12th October
Description The Academy of South Florida is committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. Come join our team! The Academy along with its business partners is seeking a Helpdesk Support Technician. The Help Desk technician will be providing technical support to individual users and institutional trainers, enrolling new users, u...
Full job description at Monster
Posted Tue 13th October
Title: Help Desk Specialist IV Location: Beltsville, MD **Must have an active Secret Clearance** Job Description: The Tier 1 Help Desk Technician will provide phone and in-person support to users in the areas of e-mail, directories, and standard Windows desktop applications. The Help Desk Technician will serve as the initial point of contact for troubleshooting hardware/software PC and printer pro...
Full job description at Monster
Posted Tue 13th October
An established Corporation in Orange County is hiring several Computer help desk technicians. Please read the whole ad before applying: The candidate must have at least 2 years experience of help desk in computer industry with strong customer service skills. A+ certification is a huge +, knowledge of MicroSoft (XP) products is a must. Experience of Remedy software is a big advantage for the candid...
Full job description at Monster
Posted Tue 13th October
Tripwire is industry-recognized for its enterprise-level configuration control software. Tripwire's leading product, Tripwire Enterprise, is the first to combine configuration assessment with configuration change auditing in a single solution. Tripwire Enterprise helps IT ensure the organization achieves and maintains configurations in an operationally optimized, compliant and secure state-and hel...
Full job description at Monster
Posted Wed 14th October
Modis is seeking experienced Help Desk Analyst for one of their clients Modis has been tasked by one of their most respected clients to identify the following due to expansion of their enterprise support center. Our client anticipates the addition of Level/Tier 2 Help Desk professionals due to growth and the need to maintain the utmost level of professional support. Responsibilities include: - Tro...
Full job description at Monster
Posted Wed 14th October
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Help Desk Agent JOB DESCRIPTION Requirements: This is an entry level position so the most important skill is Customer Service. Basic computer hardware/software skills, PC and Operating Systems Windows XP is the primary O/S Microsoft Offic...
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Posted Wed 7th October
Consultant will provide telephone support for SAP and related technologies. Consultant will be expected to meet and exceed department goals such as resolving 60% of service calls on first contact, attain 85% customer satisfaction ratings, achieve documentation and phone evaluation scores of 90%. Consultant must be able to take, thoroughly troubleshoot and document troubleshooting steps for 30 - 60...
Full job description at Monster
Posted Thu 15th October
Overview Assists staff with technical support of desktop computers, applications, and related technology. Reports to the Manager - Infrastructure & Production Control. Key Tasks and Responsibilities Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Support includes specifica...
Full job description at Monster
Posted Thu 15th October
SUMMARY: Maintain and troubleshoot computer hardware, video wall, software, and network systems in a new Regional Traffic Management Center (RTMC); provide 24/7 on-call support; perform inventory, user training, help desk staffing, backups, system monitoring, and support for system and database administration. EDUCATION/EXPERIENCE: Requires an AA degree in Computer Science or a related field or tr...
Full job description at Monster
Posted Fri 16th October
Technisource is the 7th largest IT staffing firm in North America with more than 8000 employees nationwide. There are over 60 branches of Technisource in 29 states. Technisource is a proud division of Spherion Professional Services. Spherion was founded in 1946, and currently has over 735 locations nationwide. Our client base includes 85% of the Fortune 100 Companies. This is a three month contrac...
Full job description at Monster
Posted Sun 18th October
Modis is seeking a Tier 1 Service Desk Analyst for a contract-to-perm position in Arlington, VA. Active SECRET clearance required. Candidates must have good customer service skills, knowledge of IT help desk duties, and willing to work rotating shift work 6am - 9pm Monday- Friday. Shift will rotate about once per month. Most of the work will be in a service center environment assisting customers v...
Full job description at Monster
Posted Sun 18th October
EDS provides fully managed Admin Tier 1 and Tier 2 Technical response support services for hardware and software fault diagnosis and resolution to Sun Microsystems Customers. Sun Microsystems is among the top 10 Fortune 500 companies that provides network computing infrastructure solutions that include computer systems, software, storage and services. Its core brands include the Java technology pl...
Full job description at Monster
Posted Sun 18th October
So where can I start a great career that offers a FREE Medical and Dental benefit option from my FIRST day of employment, FREE Cable, Phone and Internet Services, as well as a competitive salary up to $18.22 based on my relevant experience? The Optimum Choice is CABLEVISION __________AUDIO VISUAL TECHNICAL__________ CUSTOMER SERVICE If you’ve become the personal Help Desk for your family and frien...
Full job description at Monster
Posted Mon 19th October
If you’ve become the personal Help Desk for your family and friends, this may be the position for you! __________A/V TECHNICAL__________ CUSTOMER SERVICE We pride ourselves on providing OPTIMUM SERVICE to our customers WHAT'S IN IT FOR ME? - Earn up to $18.22 an hour or $37,898 /yr based on experience - 2 months PAID training - Night differential and overtime available - Generous FT benefits packa...
Full job description at Monster
Posted Mon 19th October
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate’s degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.