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Summary: R esponsible to provide IT support services including hardware and software upgrades, desktop migration, and peripheral configuration to FAS employees by phone, email and desk side __________________________________________________-_______________________________ Responsibilities: S erves as the initial responder to phone, email, and in-person requests to the FAS Help Desk. Troubleshoot p...
Full job description at Monster
Posted Sun 15th November
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate’s degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.