Lafayette Help Desk Jobs

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Help Desk AnalystMRINetwork(Oakland/East Bay, California)
Provides responsive quality customer service and support at all times. Performs immediate analysis of customer problems and directs the implementation of corrective action to restore function and avoid recurrence. Functions as the customers single point-of contact for problem escalation and resolution as required. Records all incidents while maintaining accountability and ownership until resolved....
Full job description at Monster
Posted Wed 18th November
Help Desk ManagerCIBER, Inc.(Lafayette /Lake Charles, Louisiana)
Help Desk Manager will be responsible for managing personnel providing end user support over the phone, through remote management and in-person to internal staff. . Help Desk staff work in a dynamic, fast-paced environment that requires flexibility with hours. Requirements: 5 years of technical experience in information technology or information systems. Minimum of one year of additional specializ...
Full job description at Monster
Posted Sun 27th September

Lafayette Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate�s degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.