Independence M Jobs (LA)

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AT&T Sr Specialist-RAN Engineer - Metaire, LAAT&T - IT/Corporate Support(New Orleans, Louisiana)
Provides Support with Trouble Ticket Resolution. Gathers TTs from different Applications, CTS, NSS, Clarify, etc. and routes accordingly. Ensures TTs are resolved within the agreed SLA. Coordinates TTs resolution with other groups, FE Ops, SE Ops, MNRC, ATS, Vendor, etc. Ensures proper/timely escalation of major/critical customer impacting TTs. Clearly communicates to Management criticality of cus...
Full job description at Monster
Posted 3 days ago

Independence LA Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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