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Job Title: Help Desk/Application Security Professional- Entry Level Job Number: 0900BZE Job Category: Data and Databases Primary Location: USA-VA: VIRGINIA-FALLS CHURCH Schedule: Full-time Job Type: Regular Employee Status: Regular Job Posting: 2009-Nov-16 Description Entry levelhelp desk/application securityposition withthe opportunity to learn all aspects of how financial systems operate from de...
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Posted Tue 17th November
EDUCATION: An Associate's degree in Computer Science Information Systems, Computer Hardware or similar field REQUIRED SKILLS: This position requires a minimum of two years of experience in troubleshooting hardware, software and/or network problems. Answers incoming trouble calls or request for assistance; records and tracks status of trouble call into automated tracking system; provides general as...
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Posted 3 days ago
This position entails executing the mission of a classified program office's Information Technology Help Desk by fulfilling critical and essential functions such as account administration, password changes, group changes, account expiration date changes, certfication and accreditation support, support to patch management and virus signature updates, coordinate LAN and email account creation and em...
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Posted Yesterday
Primary responsibilities include fielding telephone, email, and walk-in requests for technical support and/or services. This requires the ability to work shift work for a 24/7/365 operation center. Work Elements: Under direct supervision, provides customer assistance with routine inquiries and problems such as software, hardware and network operations Responds to and diagnoses problems through dis...
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Posted Mon 28th September
HELP DESK - "IT" SUPPORT SPECIALIST Primary Responsibilities: Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behal...
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Posted Fri 25th September
Key Role: Perform as a help desk and operations and maintenance specialist to interact with the ELINT system and users to create new accounts. Update accounts, capture issues raised by users, monitor system status, capture statistics on system status, and interact with the client. Interact with the government client and system users. Collect, organize, and report on system operational statistics. T...
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Posted Wed 7th October
Fenwick Technologies is currently seeking a Sr. Help Desk Analyst meeting the following requirements to work on a contract position in Charleston, WV Must be familiar with remote access software such as Dameware or GoToAssist Must have worked at an actual Help/Service Desk at least five years Must have a high level of diverse technical experience related to problem management Must have experience s...
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Posted Wed 7th October
amfAR, The Foundation for AIDS Research, is seeking a dynamic Help Desk Technician for our IT department. amfAR is dedicated to ending the global AIDS epidemic through innovative research. With the freedom and flexibility to respond quickly to emerging areas of scientific promise, amfAR plays a catalytic role in accelerating the pace of HIV/AIDS research and achieving real breakthroughs. amfAR fun...
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Posted Fri 9th October
Title: Help Desk Technician Location: Rosslyn, VA **Must have an active Secret Security Clearance** Job Description: The Tier 1 Help Desk Technician will provide phone and in-person support to users in the areas of e-mail, directories, and standard Windows desktop applications. The Help Desk Technician will serve as the initial point of contact for troubleshooting hardware/software PC and printer p...
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Posted Mon 12th October
An established Corporation in Orange County is hiring several Computer help desk technicians. Please read the whole ad before applying: The candidate must have at least 2 years experience of help desk in computer industry with strong customer service skills. A+ certification is a huge +, knowledge of MicroSoft (XP) products is a must. Experience of Remedy software is a big advantage for the candid...
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Posted Tue 13th October
Tripwire is industry-recognized for its enterprise-level configuration control software. Tripwire's leading product, Tripwire Enterprise, is the first to combine configuration assessment with configuration change auditing in a single solution. Tripwire Enterprise helps IT ensure the organization achieves and maintains configurations in an operationally optimized, compliant and secure state-and hel...
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Posted Wed 14th October
TGI Office Automation has been in business for over 45 years and is one of the largest independent office equipment/solutions companies in the northeast. We are looking for: Experienced Dispatcher / Help Desk Qualifications: · Must have at least 1 year experience in dispatching · Good customer relations and communication skills If you have OMD\ADS experience a big plus If you worked for a copier c...
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Posted Mon 19th October
Dynamic IT solutions provider seeks the immediate need for a contract Help Desk-Reports Writer to work for our client in St. Louis. The hiring firm has over 20 years experience successfully providing application development & maintenance, infrastructure support and security solutions. As a trusted partner in the federal government marketplace, the firm provides flexible, agile and innovative solut...
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Posted Thu 22nd October
Help Desk Specialist - Lackland AFB TX JOB RESPONSIBILITIES 1. Provide phone and in-person support to customers for IT related issues including medical application 2. Resolve Windows desktop problems, including applications, email, directories 3. Enter tickets into trouble ticket system 4. Resolve printer problems and setup 5. On-call rotation with weekend support WORK ENVIRONMENT: Work on USAF si...
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Posted Mon 26th October
For fifteen years, INDUS has been a trusted leader of full lifecycle Information Technology solutions and services to the Federal Government. With operations across the nation, and capacity for immediate services in the most secure government locations, INDUS has achieved outstanding results for Federal, Civilian, Homeland Security, Defense, and Intelligence agencies. INDUS is pleased to announce t...
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Posted Mon 26th October
Description Help Desk agents to take incoming calls on the helpdesk. Provides day-to-day customer contact; actively seeks resolution to customer problems with designated product/service lines. Interfaces with technical & in-house customer service personnel to determine exact nature of problem: implements remedial procedures. Documents problems & correction procedures. Ability to respond to & resol...
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Posted Mon 26th October
Description Help Desk agents to take incoming calls on the helpdesk. Provides day-to-day customer contact; actively seeks resolution to customer problems with designated product/service lines. Interfaces with technical & in-house customer service personnel to determine exact nature of problem: implements remedial procedures. Documents problems & correction procedures. Ability to respond to & resol...
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Posted Mon 26th October
Description: Help Desk agents to take incoming calls on the helpdesk. Provides day-to-day customer contact; actively seeks resolution to customer problems with designated product/service lines. Interfaces with technical & in-house customer service personnel to determine exact nature of problem: implements remedial procedures. Documents problems & correction procedures. Ability to respond to & reso...
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Posted Mon 26th October
Company Overview Since its formation in 1986, MECC has focused exclusively on providing workers compensation excess insurance products to individual employers and groups across the country. Why Work Here As the nation’s industry leader in excess workers compensation insurance, MECC is committed to promoting “Best Practice” performance in workers compensation programs. It is this philosophy, along w...
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Posted Mon 26th October
Northrop Grumman Technical Services sector is seeking a Help Desk Technician to join our team of qualified, diverse individuals. This position will be located in Landover, MD. The Basic Qualifications for this position: a minimum of 4 years experience directly related to this position. Provides remote maintenance, troubleshooting and repair for a Wide Area Network (WAN) to include, routers, bridge...
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Posted Mon 26th October
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associates degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.