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TITLE Director, Help Desk Operations LOCATION Cranberry, PA POSITION DESCRIPTION Continuum’s Help Desk provides real time 24x7 support to thousands of client desktops and devices around the United States. The Director of Help Desk Operations will oversee this operation in its entirety, reporting directly to the Vice President of WW Service Delivery, The Help Desk is a growing service offering and ...
Full job description at Monster
Posted Fri 13th January
Arlington Computer Products (ACP) ACP is a computer hardware, software, and services provider serving the needs of the corporate and government markets for over 25 years. ACP provides a wide range of services to include server design and installation, storage consultation and implementation, technology procurement and disposal, leasing, project management, and technical staff augmentation. ACP is ...
Full job description at Monster
Posted Mon 23rd January
The Hibbert Group is a 130 year old national marketing support services firm of international scope. We support our clients by providing services in Literature Fulfillment and Distribution; Program Administration, including Sales Promotion Programs, Rebates and Marketing Programs; Direct Marketing and Database Management; and Advanced Technological Solutions. Currently, we are seeking a HelpDesk A...
Full job description at Monster
Posted Mon 23rd January
Job Summary Responsible for managing help desk personnel, client communications, reporting, customer service, and maintaining quality standards. Provides support to 5000 sales reps. Principal Responsibilities: (Essential Function) · Manage help desk personnel, staffing levels, and performance reviews. Protect service levels and quality scores with inbound call load (5,000 to 10,000 per month). · M...
Full job description at Monster
Posted Wed 25th January
Billing Help Desk Agent / CSR Customer Service Representative If you are eager to learn, a recent high-school or college graduate and enjoy working in a young, dynamic and fun loving team then you are in the right place! About Us The 1&1 group is a leading Internet provider with more than 5 million customer accounts and more than 5.1 million registered Domains. 1&1 is present on the markets in the...
Full job description at Monster
Posted Tue 31st January
Title: Help Desk Specialist I (Customer Support Specialist I) Responsibilities: Provide ongoing support to our merchant base concerning POS Terminals and technical support around our Terminal Product Line. Specialists are responsible for the customer’s overall satisfaction by providing quality POS account management. Promptly answer telephone calls, e-mail, and Web inquiries as an agent in an ACD ...
Full job description at Monster
Posted Tue 31st January
Title: Help Desk Specialist I (Customer Support Specialist I) Responsibilities: Provide ongoing support to our merchant base concerning POS Terminals and technical support around our Terminal Product Line. Specialists are responsible for the customer’s overall satisfaction by providing quality POS account management. Promptly answer telephone calls, e-mail, and Web inquiries as an agent in an ACD ...
Full job description at Monster
Posted Tue 31st January
Technical Help Desk Support; Our company is a recognized leader in providing Technical Information, Engineering Services, Program Management and Consulting Services, for over 12 years. We provide a positive working environment, with opportunities for advancement in our growing workforce. We offer an excellent compensation package which includes a generous salary, insurance (medical, dental, vision...
Full job description at Monster
Posted Wed 1st February
Job Description (a) Responds to and diagnoses problems through discussion with users. (b) Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. (c) Supervises operation of help desk and serves as focal point for customer concerns. (d) Provides support to end users on a variety of issues. (e) Identifies, r...
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Posted Thu 2nd February
NJ Manufacturer is seeking experienced Microsoft Dynamics AX 2009 Help Desk Support. This position requires enhancing and supporting Microsoft Dynamics AX. You will play a significant role that is responsible for providing support and solutions for this system. This position requires within Microsoft Dynamics AX: Supporting existing installations Troubleshooting user issues Managing Data Creating/...
Full job description at Monster
Posted Mon 30th January
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶ Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communicationsdegree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science majo...
Full job description at Monster
Posted Mon 6th February
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶ Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communicationsdegree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science majo...
Full job description at Monster
Posted Mon 6th February
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶ Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communications degree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science maj...
Full job description at Monster
Posted Tue 7th February
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶ Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communications degree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science maj...
Full job description at Monster
Posted Tue 7th February
Help Desk Representative¶Tech Support¶customer service¶career change¶communications¶software support¶helping others¶liberal arts¶business¶computer science¶ Acrobat Reader¶Adobe Photoshop¶Anthropology degree¶Anthropology major¶Business degree¶Business major¶CCNA¶Communicationsdegree¶Communications major¶Computer Consultant¶Comp Sci degree¶Comp Sci major¶Computer Science degree¶Computer Science majo...
Full job description at Monster
Posted Tue 7th February
Job Description (1) Seeking a full time Help Desk Technician for SAMS-E/PBUSE. Must have military experience in Army Logistical Procedures; SAMS-E as well as PBUSE experience. Candidate should possess knowledge of standardized Army supply regulations, policies, procedures or other written or verbal instructions relating to maintenance management operations, status processing; operational and maint...
Full job description at Monster
Posted Mon 23rd January
WHO WE ARE: The Kaufman Financial Group is a family of companies anchored by Burns & Wilcox. Burns & Wilcox is a dynamic industry leader in the specialty insurance and brokerage business. With multiple sales offices located throughout the US, we are the largest specialty insurance wholesaler in North America. Burns & Wilcox is committed to being at the forefront of the specialty insurance industry...
Full job description at Monster
Posted Wed 1st February
Creeden & Associates, Inc. Help Desk/ IT Professional We are seeking a Help Desk/IT professional with a strong computer software background. This is an entry level position in our company. We are a nationally recognized Sales and Marketing firm in the Retail Hardware and Industrial Supply business. The company has been in business for 32 years, and is headquartered in Glenview, IL. You must be abl...
Full job description at Monster
Posted Wed 8th February
Summary The Help Desk Specialist provides support in day-to-day operation of the Help Desk and assists the Operations Support Manager. This position reports to the Operations Support Manager. Duties and Responsibilities Monitors and works F1 tickets. Monitors call volume and workload. Provides assistance in troubleshooting center technical issues. Serves as the liaison for initial technical suppor...
Full job description at Monster
Posted Wed 8th February
Cobham's values of Trust, Talent and Technology have driven us from our launch in 1934 by Sir Alan Cobham, an aviation innovator, to becoming a global leader in state-of-the-art aerospace and defence systems. And it’s the insights of our innovators today that will secure our collective future. Innovators like you. Cobham is one of the world's leading companies engaged in the development, delivery ...
Full job description at Monster
Posted Thu 9th February
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
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