Help Desk Government Jobs

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  • Tier I Help Desk OperatorGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Herndon facility The selected candidate will serve as the centralized Point of Contact (POC) for all Customs and Border Protection (CBP) customers, staffed 24 hours/day and 365 days/year, and will provide the first level of support (Tier I) for all CBP customer technology inquiries and support services. The operator will serve as the initial point of contact for...
    Full job description at Monster

    Posted 2 days ago

  • Help Desk Technician - Part Time 3rd ShiftGeneral Dynamics Information Technology(St. Louis, Missouri)

    This position is located in our MO, St Louis facility Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. 1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. 2. Installs, configures, and upgrades computer hardware and software. 3. Provides end-user softwa...
    Full job description at Monster

    Posted 2 days ago

  • Sr. Help Desk SpecialistTriple I(St. Louis, Missouri)

    We are currently recruiting for the position of Senior Help Desk IT Specialist to support our USDA office in St. Louis, MO. Responsibilities: · Perform System Administration duties in a mainframe, client server, and storage area network environment. · Manage and perform the steps/actions required in the Remedy ticketing system. · Maintain current and high level of technical skill in field of exper...
    Full job description at Monster

    Posted Yesterday

  • Learning Management System Help Desk Deputy (LTS)IBM Corporation(Norfolk/Hampton Roads, Virginia)

    Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
    Full job description at Monster

    Posted Yesterday

  • Learning Management System Help Desk Team Lead (LTS)IBM Corporation(Norfolk/Hampton Roads, Virginia)

    Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
    Full job description at Monster

    Posted Yesterday

  • Learning Management System Help Desk Team Members (LTS)IBM Corporation(Norfolk/Hampton Roads, Virginia)

    Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
    Full job description at Monster

    Posted Yesterday

  • Help Desk AnalystLockheed Martin(Fort Worth, Texas)

    Security Clearance: Secret REQUIRED Prior help desk experience; great interpersonal and customer service skills; and willing to work flexible shifts. Basic understanding of MS Office 2007/2010 and the ability to troubleshoot Windows XP issues. DESCRIPTION Help Desk Analyst on TSA ITIP contract supporting TSA. Candidate shall be responsible for providing initial support in responding to general app...
    Full job description at Monster

    Posted Wed 1st February

  • Sr Help Desk TechBAE Systems(Anne Arundel County, Maryland)

    Resolves technical problems in a call center/help desk environment. Uses expertise in customer service and technical knowledge gained from prior programming experience to resolve issues surrounding installation, usage, and training on software and/or hardware products. Required Education: 6+ Years with HS or 3+ Years with AA or 0+ Years with BSRequired Experience: Required Skills: - Phone and in-p...
    Full job description at Monster

    Posted Fri 20th January

  • Tier I Help Desk Administrators - San Antonio, TXInformation Innovators Inc.(San Antonio, Texas)

    Tier I Helpdesk Administrators Department: Information Innovators Inc. Air Force Program Location: San Antonio, TX Project: AFNETOPS Enterprise Service Desk (ESD) Clearance: Must be a U.S. citizen and able to hold a security clearance Description: We are currently hiring for Tier I Helpdesk Administrators to work at Lackland AFB/Port San Antonio. We have dozens of open Tier I Help Desk positions. ...
    Full job description at Monster

    Posted Today

  • Help Desk Technician - NSOC Watch StanderSecure Mission Solutions(South/Charleston, South Carolina)

    The watch stander will be supporting the Space and Naval Warfare Systems Center Atlantic in Charleston, SC and will be responsible for a Tier III Watch Desk which provides Network Security support for military hospitals and facilities that comprise the Military Health System (MHS) and Computer Network Defense. Candidate will monitor the MHS enterprise network to proactively identify issues and tre...
    Full job description at Monster

    Posted Tue 24th January

  • Help Desk AnalystNuAxis, LLC(Washington/Metro, District of Columbia)

    Main Accountabilities: In addition to following company policies and procedures, principal accountabilities include, but are not limited to: Solid software, hardware, networking troubleshooting skills. Broad knowledge of computer, windows operating system, networking and software fundamentals. Provides quick, responsive, high quality and consistent service. Proficiency with mainstream commercial o...
    Full job description at Monster

    Posted Fri 10th February

  • Sr. Help Desk Support SpecialistFGM Inc.(Anne Arundel County, Maryland)

    Are you a talented professional interested in providing our customer with high impact support? Then consider joining a dynamic and innovative team at FGM that will allow you to learn and grow while applying your special skills to challenging, high visibility projects. We offer the opportunity to work on projects of national importance and the chance to be on the front line providing input and sugg...
    Full job description at Monster

    Posted Tue 3rd January

  • Global Service Desk SupportCIBER, Inc.(Rochester, New York)

    CIBER is recruiting for several global service / help desk candidates. (May be remote) Responsibilities include: Experience with business application support and technical analyst with remote desktop management experience. Technical proficiency including systems experience, strong troubleshooting and problem solving skills. Ability to effectively problem solve and identify steps that provide relev...
    Full job description at Monster

    Posted Sat 21st January

  • Service Desk SupervisorCIBER, Inc.(Washington/Metro, District of Columbia)

    CIBER ITO has an immediate opening for a Service Desk Supervisor to work out our client site in Washington DC. Supervises on-shore Service Desk of Tier I and Tier II support personnel who troubleshoot IT issues and is accountable for all aspects of Service Operations in line with set service level management and client/management requirements (staffing, scheduling, call management, escalation, rep...
    Full job description at Monster

    Posted Fri 27th January

  • Service Desk Analyst IIBrink’s Inc.(Fort Worth, Texas)

    Job ID: 1643 Position Description: Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, ATM servicing, currency and coin processing, document destruction and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportuniti...
    Full job description at Monster

    Posted Thu 2nd February

  • Technical Service Desk ConsultantWindward IT Solutions(Fairfax/Manassas/Reston, Virginia)

    Windward IT Solutions, founded in 1997, is at the forefront of Business Technology Management (BTM) and is a trusted partner of Communication Service Providers, the Federal government, and global Fortune 1000 corporations that run the most sensitive and mission-critical IT environments in the world. With strategic consulting, unparalleled technical expertise and our proven Windward BTM RoadMap, we...
    Full job description at Monster

    Posted Thu 2nd February

  • Associate Service Desk EngineerConcurrent Technologies Corporation(Santa Fe, New Mexico)

    At Concurrent Technologies Corporation (CTC), we’re committed to assisting government, industry and nonprofit organizations achieve world-class competitiveness. In carrying out that mission, we recognize that our employees are our most important asset. Our organization has been recognized continually as an exceptional place to work. Visit us online at www.ctc.com for more information. Are you read...
    Full job description at Monster

    Posted Yesterday

  • Service Desk AnalystDeloitte(Roanoke, Virginia)

    Deloitte Consulting LLP Deloitte Consulting LLP is one of the world's leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities – people, process and technology and industry expertise – the capabilities needed to help clients to tackle their most complex challenges F...
    Full job description at Monster

    Posted Mon 6th February

  • Help Desk Support EngineerCompucom Systems(Dallas, Texas)

    Overview: Are you ready to join a team of the world's best technical experts to enable the success of customers through world-class technical support? You will have a chance to solve technically complex problems for the some of the world's largest companies, as well as smaller companies on the leading edge of their industry. As a trusted advisor to IT Professionals and Developers, you will have in...
    Full job description at Monster

    Posted Yesterday

  • Help Desk AnalystLockheed Martin(Fort Worth, Texas)

    Security Clearance: Secret REQUIRED IT desktop computer support experience; successful track record of supporting software and hardware in a networked computing environment; support of customers remotely; customer service focus; excellent oral and written communication skills (particularly phone skills and etiquette); exhibit professionalism; team-oriented attitude; excellent research and problem ...
    Full job description at Monster

    Posted Wed 1st February

Help Desk Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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