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Job Description (a) Responds to and diagnoses problems through discussion with users. (b) Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. (c) Supervises operation of help desk and serves as focal point for customer concerns. (d) Provides support to end users on a variety of issues. (e) Identifies, r...
Full job description at Monster
Posted Thu 2nd February
ASG is a technology company that provides services and solutions to the Federal Government and Department of Defense. We're supporting the Air Force Enterprise Service Desk located at Maxwell-Gunter near Montgomery, AL and are hiring a team of Help Desk Technicians to start work on February 20, 2012. There will be 5 weeks of paid training where you will learn everything that you need to learn in o...
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Posted Thu 2nd February
Title: Help Desk Technician Requisition Number: P50-OP-58 About CORDEV: CORDEV Inc. is a privately held small business providing Information Technology and Telecommunication support services to the U.S. Government and commercial clients. We are committed to providing Quality products and services that continually meet and exceed our customer’s expectations. CORDEV offers competitive salaries and a...
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Posted Fri 3rd February
Tad Pgs, Inc. is currently seeking a Help Desk Technician for one of our clients in Oklahoma City, OK Job Description: Responsible for providing telephone/email/chat and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.), and software. Answers questions about installation, operation, configuration, customization, and usage of assigned product...
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Posted Fri 3rd February
Position Description Part-time: up to 5 hrs/day, 4 days/wk Position will start at Silver Spring, but will move to College Park after August 2012. Help desk / IT support team member supporting administrative and scientific research users with all computer and office application problems problems, Tier 1 or Tier 2. Set up, install and troubleshoot PC computers and printers, including software instal...
Full job description at Monster
Posted Fri 3rd February
ResourceTek is the Human Capital division of BWSC, Inc., a multi-discipline Engineering firm. We specialize in providing technical services to industry and government in all areas of Engineering, Information Technology, and a broad range of other Technical disciplines. Our client, a large automotive supplier, has an immediate need for an IT Help Desk Associate. The desired candidate should have pr...
Full job description at Monster
Posted Sat 4th February
Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
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Posted Mon 6th February
Universal Consulting Services, Inc. was founded in 2000 with the mission of becoming a highly professional and trusted provider of innovative business and technology solutions for the government and industry. That mission was achieved and continues to drive UCS’s workforce today. UCS is an 8(a) Certified, Woman-Owned, Disadvantaged Business headquartered in Fairfax, VA, and supports customer needs...
Full job description at Monster
Posted Mon 6th February
TAD PGS, Inc. is currently seeking a Help Desk Technician - L1 Technical Support (Secured) for one of our clients in Nashville, TN. Job Description: Must possess or be able to obtain at least an Interim level DoD Government Security Clearance Responsible for providing telephone/email/chat and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.)...
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Posted Tue 7th February
WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for Help Desk IT Phone Support Technician. JOB DESCRIPTION. CDI Government Services is seeking a “People Personâ€. for Help Desk IT Phone Support Technician. This contract position is located in Laurel, MD, very near Columbia, MD, and does ha...
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Posted Wed 1st February
Job Description (1) Seeking a full time Help Desk Technician for SAMS-E/PBUSE. Must have military experience in Army Logistical Procedures; SAMS-E as well as PBUSE experience. Candidate should possess knowledge of standardized Army supply regulations, policies, procedures or other written or verbal instructions relating to maintenance management operations, status processing; operational and maint...
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Posted Mon 23rd January
Ke`aki Technologies, LLC, headquartered in Honolulu, Hawaii, is a Native Hawaiian Organization (NHO) owned business. A premier government services company, Ke`aki Technologies offers a full spectrum of solutions that improve the performance and operational effectiveness of our government and Department of Defense customers. Our mission synchronized solutions are designed to deliver exactly what ou...
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Posted Wed 8th February
Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. The Help Desk Specialist I will provide functional and technical Help Desk support for a Legacy System. Resolving end user trouble tickets Documenting ticket resolutions We are the wor...
Full job description at Monster
Posted Thu 9th February
Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. IBM is looking for a Help Desk Specialist to provide functional and technical help desk support for a Legacy System Help Desk Operations. Resolve end user trouble tickets Document tick...
Full job description at Monster
Posted Thu 9th February
This position is located in our VA, Chantilly facility Overview General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain ...
Full job description at Monster
Posted Fri 3rd February
Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
Full job description at Monster
Posted Fri 10th February
Do you think the world can work smarter? Join us. Let's build a smarter planet. As the planet becomes smarter, we have a chance to create meaningful progress and change the way the world works – for the better. At IBM Global Business Services – the world’s largest business consultancy – we understand that real business value is delivered when business consulting is enriched with advanced research,...
Full job description at Monster
Posted Fri 10th February
New Tech Solutions, Inc., innovative fast growing technical firm is in search for an excellent, energetic, skilled Technical/Document writer with help desk support experience to join our team for an immediate opening on our government contracts. Please respond with your resume, experience and availability - as we will be scheduling interviews immediately. This position requires security clearance ...
Full job description at Monster
Posted Fri 10th February
Looking for an opportunity to move up? Beaullieu & Associates, Inc is seeking qualified candidates to fill multiple Enterprise Service Desk Support positions located in San Antonio, Texas, (Ft Sam Houston). These positions represent a great opportunity to elevate your technical career. Our client is an established Information Technology Services provider focused on the Federal Government/Military ...
Full job description at Monster
Posted Sat 11th February
This position is located in our VA, Herndon facility The selected candidate will serve as the centralized Point of Contact (POC) for all Customs and Border Protection (CBP) customers, staffed 24 hours/day and 365 days/year, and will provide the first level of support (Tier I) for all CBP customer technology inquiries and support services. The operator will serve as the initial point of contact for...
Full job description at Monster
Posted 2 days ago
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
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