Help Desk Engineering Jobs

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  • Bilingual (English And French) Help Desk SupervisorSolving IT International, Inc(Chicago Northwest, Illinois)

    We are looking for a full-time Bilingual (English and French) Help Desk Supervisor to provide daily management of a corporate help desk and the services, processes, and tools associated with it. Responsibilities will include defining service and operational criteria and managing service and operational levels against these criteria. This role will be responsible for maintaining communication with I...
    Full job description at Monster

    Posted Wed 16th September

  • Help Desk Analyst (A09-22)American Chemical Society(Washington/Metro, District of Columbia)

    Description The Publications Division of the American Chemical Society provides to its members and worldwide scientific community a comprehensive collection of high-quality information products and services for the practice and advancement of the chemical sciences. The Journal Publishing Group publishes 34 internationally respected, high-quality peer-reviewed research journals; three of these jour...
    Full job description at Monster

    Posted Wed 16th September

  • Tier 1 Network Help DeskGeneral Dynamics AIS(Norfolk/Hampton Roads, Virginia)

    Description: The DPOC Network Monitor monitors and administers the DPA and provides Tier 1 Help Desk support to the DPA community. Must possess and retain an active Top Secret/SCI clearance. Duties include but are not limited to: *Performs shift work. *Performs travel as required in support of the DCGS network to include but not limited to: -- In support of the DCGS sites/locations. -- In support o...
    Full job description at Monster

    Posted Fri 9th October

  • IT Help DeskManpower Professional(Columbus/Zanesville, Ohio)

    Responsible for moderate scale security assignments with limited direction from senior team members. Gather, investigate, and analyze security requirements, and processes. Responsible for the preparation of resource estimates, evaluations, and recommendations. Participate in the review, evaluation, and recommendation of emerging security technologies. Participate in security assignments using spec...
    Full job description at Monster

    Posted Tue 13th October

  • Help Desk Operation Support TechnicianMidwest Employers Casualty Co(St. Louis, Missouri)

    Company Overview Since its formation in 1986, MECC has focused exclusively on providing workers compensation excess insurance products to individual employers and groups across the country. Why Work Here As the nation’s industry leader in excess workers compensation insurance, MECC is committed to promoting “Best Practice” performance in workers compensation programs. It is this philosophy, along w...
    Full job description at Monster

    Posted Mon 26th October

  • Senior Help Desk TechnicianAlaska Native Corporation(Montgomery County, Maryland)

    SpecPro Technical Services (STS), a highly specialized management, engineering, and technical firm, is adding a Senior Help Desk Technician to their Bethesda MD team. Interested candidates should apply at: Resumes may also be sent to: The Senior Help Desk Technician will: -Process trouble tickets related to computer problems, domain account/ access, mapping to shared drives/printers and various co...
    Full job description at Monster

    Posted Wed 21st October

  • Help Desk CoordinatorConsultis(Milwaukee, Wisconsin)

    Description: Help Desk Coordinator III Responsibilities will include but not limited to the following: - Account Management of logins for 5 hospitals and over 50 clinics. - Setting up and modifiying Policies and Procedures. - Processing of Service Requests - Production operations tasks and working with offsite group ensuring proper procedures are being followed. - Serve as Liason between onsite cu...
    Full job description at Monster

    Posted Wed 28th October

  • Tier 2 Help Desk – TWO Contract To Hire Opportunities: Dallas, TX And Washington, DCBeacon Hill Staffing Group(Dallas, Texas)

    Our Washington, DC team is currently assisting our client in hiring two Tier 2 Help Desk consultants for contract to hire opportunities: one in Washington, DC and one in Dallas, TX. Candidates MUST be Clearable, US Citizens and must pass a background investigation and credit check. Position Description: · Skill Requirements · MUST have Remedy Trouble ticket experience, specifically Asset Managemen...
    Full job description at Monster

    Posted Tue 27th October

  • Full Time Help Desk Analyst, Langhorne, PAISS Solutions(Philadelphia, Pennsylvania)

    Grow with an Industry Leader! ISS Solutions, a Geisinger Health System company, delivers outstanding service and minimizes the total cost of ownership of clinical engineering and information technology assets for our clients. We are currently seeking a highly motivated, full time, Help Desk Analyst for Langhorne, PA. Entry-level and experienced candidates will be considered. The successful candida...
    Full job description at Monster

    Posted Thu 29th October

  • Help Desk AnalystAdecco Engineering & Technical(St. Paul, Minnesota)

    Adecco Group, a world leader in the recruitment of engineering and information technologies professionals, has an immediate opening for a Help Desk Analyst in St. Paul , MN with a leading Global Technology Provider. JOB DESCRIPTION: The Global Service Desk Analyst is a part of a professional team of people providing a single point of contact for the efficient resolution of end-user technical probl...
    Full job description at Monster

    Posted Fri 30th October

  • Software / Hardware Help Desk Analyst(Chicago North, Illinois)

    Responsibilities The Help Desk Analyst reports to the Implementation & Support Manager. He/she is a hands-on technical resource for customers. Working with customers and in-house resources, the Analyst will be responsible for handling day-to-day technical questions regarding Kirby Lester hardware and software, tracking and analyzing service calls, working with Kirby Lester Engineering on product r...
    Full job description at Monster

    Posted Tue 20th October

  • Help DeskVerizon Business(McLean/Arlington, Virginia)

    Job Description Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop application, and applications developed under this contract or predecessors (active/current Top Secret/SCI clearance required) . Serves as the initial point of contact for troubleshooting hardware/software, PC, printer, and network problems. This candidate will document the p...
    Full job description at Monster

    Posted Wed 28th October

  • Level III Help Desk SpecialistProfessional Staffing Group(Boston, Massachusetts)

    Our client, a national engineering firm in the Boston area, is looking for a Level III Help Desk Specialist to join their 20 person IT team. Unlike other help desk roles, this is a hands-on position requiring at least 5 years of corporate Level III problem solving experience. This position will also involve strategy, collaboration and implementation of business solutions at a corporate level. DUTI...
    Full job description at Monster

    Posted 3 days ago

  • Help Desk SpecialistWyle Information Systems, LLC(Dayton, Ohio)

    Education: A Bachelor's in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technically related discipline is required. Requirements: This position requires a minimum of five years experience, of which at least three years must be specialized. Specialized experience includes: knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and ma...
    Full job description at Monster

    Posted 2 days ago

  • IT Help Desk Support SpecialistSaic(Little Rock, Arkansas)

    Smart People Solving Hard Problems. The world's critical and intriguing problems demand solutions that are startlingly different. Where is this type of challenge and thinking to be found? At SAIC, the FORTUNE 500® scientific, engineering, and technology applications company that is working to solve problems of vital importance to the nation and the world. The SAIC IT Service Desk is contracted as f...
    Full job description at Monster

    Posted 2 days ago

  • Front Desk CoordinatorAMEC Earth & Environmental Inc(Seattle, Washington)

    AMEC Earth & Environmental (AMEC) is a leading full-service environmental engineering and construction/remediation services firm in North America, providing environmental and geotechnical engineering and scientific consulting services. AMEC is a focused supplier of high-value consultancy, engineering, and project management services to the world’s energy, power and process industries. With annual r...
    Full job description at Monster

    Posted Fri 25th September

  • Service Desk Analyst IWireless Generation Inc(New York City, New York)

    Service Desk Analyst I Wireless Generation creates innovative tools, systems, and services that help educatorsteach smarter. With its mobile assessment software, the companyinvented a better way to give classroom assessments and make data-basedinstructional decisions. Now Wireless Generation has broken new groundwith technology that analyzes student data and customizes curriculum toindividual lear...
    Full job description at Monster

    Posted Wed 14th October

  • IT Desk-Side Support TechnicianTmk Ipsco(Eastern, Arkansas)

    TMK IPSCO , a top U.S. steel pipe producers and a division of OAO TMK, one of the world’s largest oil and gas pipe producers, is seeking an IT Desk-Side Support Technician to join its team in Blytheville, AR. The IT Desk-Side Support Technician roll is to help improve overall IS productivity. The primary function of the position will be to field help desk calls, coordinate appropriate responses an...
    Full job description at Monster

    Posted Tue 20th October

  • IT Service Desk Operations ManagerSafeway, Inc.(Phoenix, Arizona)

    The Information Technology Department, located in Deer Valley, Arizona, has an opening for a Service Desk Operations Manager. The IT Service Desk supports internal Safeway business customers as the primary point of contact for the reporting of incidents via the phone, web and other channels. The IT Service Desk provides service through first level resolution and escalation. The IT Service Desk Man...
    Full job description at Monster

    Posted Tue 20th October

  • Service Desk Agent-Framingham, MADimension Data(Framingham/Worcester, Massachusetts)

    BusinesssWeek rated Dimension Data #21 of the 100 strongest growth companies in the IT sector this year. Our services help Fortune 2000 companies improve productivity during tough times. Our innovative technology lifecycle services earned Dimension Data more global Cisco, Microsoft, Tandberg, Bluecoat awards than any company in the world. The Service Desk Agent is responsible for serving as the in...
    Full job description at Monster

    Posted Mon 26th October

Help Desk Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associates degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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