Help Desk Education Jobs

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  • Help Desk Manager, EndoC3i Inc.(Wilkes Barre, Pennsylvania)

    Job Summary Responsible for managing help desk personnel, client communications, reporting, customer service, and maintaining quality standards. Provides support to 5000 sales reps. Principal Responsibilities: (Essential Function) · Manage help desk personnel, staffing levels, and performance reviews. Protect service levels and quality scores with inbound call load (5,000 to 10,000 per month). · M...
    Full job description at Monster

    Posted Wed 25th January

  • Help Desk Support AnalystAnalogic Corporation(Boston North, Massachusetts)

    Provides 1st and 2nd level hardware and software technical support for network and computer related devices, utilizing the corporate help desk management software, creates, updates, resolves and thoroughly documents all reported problems, troubleshooting efforts and resolutions. DUTIES: Develops and maintains required technical knowledge to successfully meet the job requirements. Understand, appli...
    Full job description at Monster

    Posted Thu 26th January

  • Technician I - Help DeskMaximus Inc.(Albany/Poughkeepsie, New York)

    Job Responsibilities The New York State Department of Health has selected MAXIMUS to support the development of a centralized statewide Enrollment to process applications and renewals for a portion of those eligible for New York State’s public health insurance programs. The Enrollment Center will augment the role of the local Departments of social services by providing additional capacity for the ...
    Full job description at Monster

    Posted Thu 26th January

  • Senior Help Desk SpecialistKoniag Services, Inc.(Kansas City/Independence, Missouri)

    We are currently recruiting for a Senior Help Desk Specialist. This is a direct, full time position with our company, working onsite with our federal client in Kansas City, MO. We offer a competitive compensation and benefits package including health, dental and vision insurance, 401K, flexible spending accounts, paid holidays, and a PTO program. Successful applicants will need to pass a Federal b...
    Full job description at Monster

    Posted Fri 27th January

  • Senior Help Desk SpecialistKoniag Services, Inc.(Prince George's County, Maryland)

    We are currently recruiting for a Senior Help Desk Specialist. This is a direct, full time position with our company, working onsite with our federal client in Beltsville, MD. We offer a competitive compensation and benefits package including health, dental and vision insurance, 401K, flexible spending accounts, paid holidays, and a PTO program. Successful applicants will need to pass a Federal ba...
    Full job description at Monster

    Posted Fri 27th January

  • Senior Help Desk SpecialistKoniag Services, Inc.(St. Louis, Missouri)

    We are currently recruiting for a Senior Help Desk Specialist. This is a direct, full time position with our company, working onsite with our federal client in St. Louis, MO. We offer a competitive compensation and benefits package including health, dental and vision insurance, 401K, flexible spending accounts, paid holidays, and a PTO program. Successful applicants will need to pass a Federal bac...
    Full job description at Monster

    Posted Fri 27th January

  • Help Desk TechnicianNexen Petroleum U.S.A. Inc.(Houston, Texas)

    Profile Statement Nexen Petroleum U.S.A. Inc. is an oil and gas exploration and production company with operations in the Gulf of Mexico, one of the most attractive hydrocarbon basins in the world. We have a management team noted for its technical expertise, an incomparable asset suite and the financial support of Nexen Inc., one of Canada's largest international oil and gas exploration and produc...
    Full job description at Monster

    Posted Fri 27th January

  • TEMPORARY IT Help Desk CoordinatorLIBERTY Dental Plan Of California, Inc.(Orange County, California)

    LIBERTY Dental Plan is a Dental Benefit Corporation headquartered in Irvine, CA, with local offices throughout the nation. We are currently recruiting for a TEMPORARY IT Help Desk Coordinator in our corporate office. LIBERTY'S approach toward improving our members' oral health is considered in relation to improving our members' overall health. While LIBERTY prides itself on its innovative, technol...
    Full job description at Monster

    Posted Fri 27th January

  • IT Help Desk Level 1Human Capital Staffing(Detroit, Michigan)

    Job Description: The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Primary responsibilities: Answer incoming calls and log all customer questions and issues accurately and effi...
    Full job description at Monster

    Posted Mon 30th January

  • Specialist, Help Desk SupportUniversity Health System(San Antonio, Texas)

    University Health System's Human Resources department welcomes you to the world of opportunity that awaits you. Come be a part of a healthy, growing organization of talented people who are dedicated to improving the health and well-being of the citizens of Bexar County, South Texas, and beyond. Working with great people who are serving a great mission is the number one benefit of University Health...
    Full job description at Monster

    Posted Mon 30th January

  • Help Desk Support SpecialistDynaVox Mayer- Johnson(Pittsburgh, Pennsylvania)

    DynaVox Mayer-Johnson is the leading provider of speech generating devices and special education software used to assist individuals in overcoming their speech, language and learning challenges. These solutions are designed to help individuals who have complex communication and learning needs participate in the home, classroom and community. We have an opening in our IT Department for an experienc...
    Full job description at Monster

    Posted Tue 31st January

  • Help Desk/it SupportInfoWays(Raleigh/Durham-RTP, North Carolina)

    HELPDESK L1, L2 Location: Cary NC – 11000 Regency Pkway TERM: 6 MO then CTH (Contract to Hire) by Client Compensation: Will discuss – contract period 1099 tax term. US Citizens or Green Card (Permanent residents) only General Description Responsibilities:- · Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for Customer’s end users · Route problems to in...
    Full job description at Monster

    Posted Wed 1st February

  • Help Desk Support Service Specialist Senior - Secret - *Secret Clearance Required*Catapult Technology Ltd(Tucson, Arizona)

    Job Description: Catapult Technology is a mid-tier Service-Disabled Veteran-Owned (SDVO) information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide the resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join “big company” expertise with “small company” attitude ...
    Full job description at Monster

    Posted Wed 1st February

  • Help Desk SpecialistHypertherm Inc(Southern, New Hampshire)

    Overview: Provides timely and effective technical support and guidance around computing services to Hypertherm Associate's globally. Responsibilities: Maintains, repairs and updates IT equipment (e.g. PCs, printers, barcode readers) and software (e.g. MS office, java, CRM) to support critical business operations. Provides timely and effective support and education to Hypertherm associates to enhan...
    Full job description at Monster

    Posted Wed 1st February

  • Help Desk AnalystSuny System Administration(Albany/Poughkeepsie, New York)

    SUNY LEARNING NETWORK HELP DESK ANALYST The State University of New York (SUNY) Learning Network, located in Albany, New York, seeks applications for a Help Desk Analyst to provide technical support to faculty and students participating in online courses. The Help Desk office operates seven days a week including holidays. This is a 12-month a year position and analysts work a flexible schedule tha...
    Full job description at Monster

    Posted Thu 2nd February

  • Help Desk/eDiscovery AnalystABSi Corporation(Prince George's County, Maryland)

    ABSi Corporation has an immediate need an eDiscovery Analyst to support a 5-year federal program. To meet the necessary requirements for this program and provide end users with the necessary support, the following labor services are required. Tasks to be supported by the candidate shall include: · Use Kazeon (EMC SourceOne) eDiscovery tool to perform custodian data collections, metadata indexing, ...
    Full job description at Monster

    Posted Thu 2nd February

  • CSC Specialist - Tier I (Help Desk Technician)Cordev, Inc.(Nashville, Tennessee)

    Title: Help Desk Technician Requisition Number: P50-OP-58 About CORDEV: CORDEV Inc. is a privately held small business providing Information Technology and Telecommunication support services to the U.S. Government and commercial clients. We are committed to providing Quality products and services that continually meet and exceed our customer’s expectations. CORDEV offers competitive salaries and a...
    Full job description at Monster

    Posted Fri 3rd February

  • Help Desk TechnicianRettew Associates, Inc.(Harrisburg, Pennsylvania)

    RETTEW is seeking an energetic and talented Help Desk Technician for our Lancaster, PA office. The main responsibilities of this role are to provide second-tier help desk support and manage a high volume of requests by employees in a mult-office environment via phone, remote access and on-site when appropriate. Other responsibilities include preparation and maintenance of system documentation incl...
    Full job description at Monster

    Posted Fri 3rd February

  • IT Help Desk Tier II (Dayville, CT)United Natural Foods Inc.(Hartford, Connecticut)

    Help Desk Support II POSITION PURPOSE: Responsible for providing support as the first point of contact and technical support for UNFI personnel and clients seeking technical assistance from the Information Technology Department. Provides support including receiving, documenting, assigning and resolving end user help desk requests in accordance with IT Standard Operating Procedures. Additionally, t...
    Full job description at Monster

    Posted Fri 3rd February

  • Help Desk Technician Tampa, FlBisk Education(Tampa, Florida)

    Currently seeking a Help Desk Technician in Tampa, FL for Bisk Education! Bisk Education is a rapidly growing company which facilitates the promotion and online delivery of degree and certificate programs from the nation’s leading traditional universities. Position Summary: The Helpdesk Technician receives, investigates, and resolves software and hardware problems for computer users within the org...
    Full job description at Monster

    Posted Fri 3rd February

Help Desk Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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