Help Desk Education Jobs

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Help[ Desk ClerkSpecPro Inc.(Chicago, Illinois)
TekPro Services (www.tkpro.us), a dynamic 8(a) Alaska Native Corporation, is recognized for its excellence in Engineering and Technical Support Services. TekPro is a wholly owned subsidiary of Bristol Bay Native Corporation. Since its inception, TekPro has proudly served the government and industry in these disciplines. TekPro’s success is due to its Technical Expertise, Professionalism, Commitmen...
Full job description at Monster
Posted Fri 30th December
Help Desk Analyst (EOC)Securitas Security Services USA, Inc.(Northern, New Jersey)
POSITION TITLE: Help Desk Analyst DEPARTMENT: Help Desk LOCATION: Eastern Operations Center in Parsippany, NJ JOB SUMMARY: Frontline support liaison to the end user community. Troubleshoot, analyze, prioritize, resolve and/or facilitate issues to achieve a resolution for the customer. Strong customer service skills are required. ESSENTIAL FUNCTIONS · The functions listed describe the business purp...
Full job description at Monster
Posted Fri 30th December
Entry Level Customer Service Help Desk Position / Printer Tech SupportConde Systems, Inc.(Mobile/Dothan, Alabama)
Entry Level Customer Service Help Desk Position / Printer Tech Support Job Description Conde Systems, the largest distributor in the Sublimation Photo Gift and Award Imprinting Industry, is seeking entry level help desk support technicians. We need someone who is strong with troubleshooting software and printer issues. This person should be customer service oriented and be able to guide the custom...
Full job description at Monster
Posted Tue 3rd January
Help Desk AnalystStaffing Tree LLC(Orange County, California)
JOB SUMMARY The IT helpdesk analyst reports to the helpdesk manager on site. This role is responsible for the troubleshooting and maintaining IT equipment on site. The IT equipment include, Desktops, laptops, printers, fax machines etc. He / She is responsible for Monitoring, escalate and resolve support calls as per defined SLA & Quality definitions The IT helpdesk analyst is responsible for the ...
Full job description at Monster
Posted Mon 16th January
Help Desk CoordinatorMcKesson(Pensacola/Panama City, Florida)
Healing the healthcare system starts with you. It starts with the chain of events you initiate when you work with McKesson Provider Technologies - a chain that extends across the country and results in millions of people getting more from their healthcare. McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities exten...
Full job description at Monster
Posted Mon 16th January
Help Desk TechnicianTrinity Wall Street(New York City, New York)
POSITION TITLE: Help Desk Technician DEPARTMENT: Information Technology REPORTS TO: Manager, IT Client Services Located at the head of Wall Street, Trinity Church has been part of New York City and our nation’s history since its charter in 1697. At its core, Trinity is an Episcopal parish, offering daily worship services and faith formation programs at Trinity Church, St. Paul’s Chapel, and online...
Full job description at Monster
Posted Tue 17th January
Help Desk AnalystTaylor And Francis(Central, New Jersey)
Help Desk Analyst Taylor & Francis, a leading international academic publisher in Old City Philadelphia, is currently seeking a Help Desk Analyst. DUTIES: Email, Phone and desk-side technical support of Windows workstations and related software. Active Directory administration. Installs new software releases, system upgrades, patches and resolves hardware and software related problems in a Windows...
Full job description at Monster
Posted Wed 18th January
Help Desk Analyst IIContinuum(Pittsburgh, Pennsylvania)
Continuum’s Help Desk provides real time 24x7 support to thousands of client desktops and devices around the United States. While reporting to the Director of Help Desk Operations, the Help Desk Analyst II will provide Level 2 remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC-related issues. Responsibilities Work 12-hour shi...
Full job description at Monster
Posted Wed 18th January
Help Desk RepresentativeANCILE Solutions Inc(Baltimore, Maryland)
ANCILE Solutions, Inc. is a global software solutions company specializing in the development and support of learning and performance products. Our customers include over half of the companies in the Fortune 100. Our software products support mission‐critical business applications by providing solutions that increase employee productivity and proficiency. ANCILE Solutions’ software products are us...
Full job description at Monster
Posted Wed 18th January
Computer Network Help Desk / Managed Services TechnicianParadigm Computer Consulting, Inc.(Southern, New Hampshire)
Computer Network Help Desk / Managed Services Technician About Us: Paradigm Computer Consulting, Inc. is a growing New England computer network service provider. We provide outsourced IT management and managed services to the SMB market. We seek a motivated applicant to work directly with customers, providing IT support, administering networks remotely, and monitoring network problems and schedule...
Full job description at Monster
Posted Wed 18th January
Technical Support Help Desk Specialist (40427)Serco(McLean/Arlington, Virginia)
After elevation from Tier I, respond to telephone, electronic mail, and/or walk-in requests for support for all Desktop related authorized systems and equipment within the National Capital Region Information Technology environment based on a defined system platforms, based on a set of Standard Operating Procedures and/or service level agreements. This is too include, but not limited to, coordinate...
Full job description at Monster
Posted Thu 19th January
Help Desk Technician Level 1Human Capital Staffing(Davenport, Iowa)
Job Description: The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Primary responsibilities: Answer incoming calls and log all customer questions and issues accurately and effi...
Full job description at Monster
Posted Thu 19th January
Manager, Help Desk & Desktop SupportSignature Healthcare(Boston South, Massachusetts)
This individual will provide overall direction for all Service desk and field support activities and personnel including, but not limited to, staffing, problem management and escalation, and inventory management. Assesses processes, tools and technologies that help drive IT Service toward continued excellence in performance and customer satisfaction. May assist in the assessment, planning and impl...
Full job description at Monster
Posted Fri 20th January
Help Desk AnalystCharterCARE Health Partners(Providence, Rhode Island)
Summary: Serves as the primary contact for customer support for the desktop and enterprise wide systems as determined by Information Technology Department. Provides first level technical support for problem call resolution on a multitude of IT supported platforms and support IT applications. Triage calls for immediate problem call resolution. Coordinates the follow up action, if needed. Documents ...
Full job description at Monster
Posted Fri 20th January
Help Desk Specialist - Healthcare SystemsPrecision Document Solutions(Houston, Texas)
Help Desk Specialist - Healthcare Systems About the Job Main Job Tasks and Responsibilities § Client Support Provide first line of support for all inbound phone calls and emails Diagnose problems and make baseline technical fixes Escalate trouble tickets to System Analysts Conduct all follow up calls to confirm ticket resolution § Trouble Ticket Management Creation/update of tickets in Sharepoint ...
Full job description at Monster
Posted Fri 20th January
Help Desk Representative(Chicago South, Illinois)
A growing consulting firm located in Naperville, IL has a new position available in our Help Desk department. This help desk, level 1 support position, is responsible for providing technical support at our Network Operation Center for both computer and telephony needs. This position is responsible for providing pro-active and reactive support for our clientele and will need to be familiar with: Mi...
Full job description at Monster
Posted Sun 22nd January
Help Desk ManagerCrunch Gyms(New York City, New York)
Crunch Fitness, 27 state-of-the-art gyms in New York, Brooklyn, Miami, Los Angeles, Portland, Orange County, San Diego and the San Francisco Bay Area, is looking for an Online Marketing Coordinator at our Corporate Headquarters in New York, NY. The Help Desk Manager’s role is to oversee the entire Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the...
Full job description at Monster
Posted Fri 20th January
Help Desk ManagerHarbor Freight Tools(Los Angeles, California)
Harbor Freight Tools is a privately-owned, high growth multi-channel retailer and leader in providing high quality tools at the lowest prices in the industry. Founded in 1977, the company currently operates over 370 stores nationwide, offering a wide breadth of tools and related items in Automotive, Air and Power Tools, Shop and for the Home. The company is committed to invest in and build “best p...
Full job description at Monster
Posted Tue 24th January
Help Desk AnalystApex Systems(Portland, Oregon)
Help Desk Analyst Purpose Resolve or assist in the resolution of technical and non-technical software, hardware and network incidents or events. Initiate bridge/conference calls for high severity issues and/or facilitate escalating issues that cannot be resolved by first line of support. Work in a 24 X 7 Help Desk environment under minimum supervision. Job Description • Answer incoming calls and w...
Full job description at Monster
Posted Tue 24th January
Help Desk AdministratorAMAG Pharmaceuticals Inc.(Boston, Massachusetts)
Help Desk Administrator The IT Help Desk Adminstrator reports to the Vice President, IT. This position will support our existing IT team in servicing the desktop, software and connectivity needs of over 200 local and mobile employees. The Help Desk Administrator will support the Help Desk team by triaging technical support incidents, tracking, documenting, organizing, reporting, and overall manage...
Full job description at Monster
Posted Wed 25th January

Help Desk Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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