Help Desk Education Jobs

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  • Help Desk ManagerDigital Cheetah(Austin, Texas)

    Apply Online: https://www.digitalcheetah.com/hdmapplication Help Desk Manager Digital Cheetah Solutions, Inc., is a fast-paced, innovative company providing cutting edge mobile and web solutions to not-for-profit and educational organizations. Digital Cheetah Solutions, Inc. strives to create an exciting, challenging and rewarding work environment. As a fast-growing, dynamic company, we offer care...
    Full job description at Monster

    Posted Sat 31st May

  • Help Desk Specialist (position Located In Winchester, VA)XLA, Inc.(Northern, Virginia)

    Must Have Skills: Ability to professionally respond to telephone, electronic mail, and/or walk-in requests for support for all systems, devices and other equipment within the Mobility Service Center, Enterprise Service Desk environment in accordance with current Help Desk SOP’s and/or service level agreements. Proven experience troubleshooting problems identified, and tracking progress/resolution ...
    Full job description at Monster

    Posted Wed 4th June

  • Help Desk Specialist (position Located In Winchester, VA)XLA, Inc.(Northern, Virginia)

    Ability to professionally respond to telephone, electronic mail, and/or walk-in requests for support for all systems, devices and other equipment within the Mobility Service Center, Enterprise Service Desk environment in accordance with current Help Desk SOP’s and/or service level agreements. Responsible for receiving and tracking trouble tickets, assigns them to a technical specialist (if needed)...
    Full job description at Monster

    Posted Thu 12th June

  • Help Desk AnalystTEOCO Corporation(Fairfax/Manassas/Reston, Virginia)

    TEOCO is a leading provider of assurance and analytics solutions to communications service providers worldwide. By taming the glut of telecom network, operational and business data, TEOCO leverages its expertise and ‘big data’ and ‘real-time’ capabilities to analyze and optimize network and business performance. We help over 100 of the largest service providers around the world to run their busine...
    Full job description at Monster

    Posted Fri 20th June

  • Help Desk TechnicianPrime ProData, Inc.(Akron, Ohio)

    Help Desk Technician We have full time openings for Help Desk, Field I.T. Technicians, and Application Support Analysts for first and second shift. This long term career opportunity is well suiting to individuals with initiative, maturity, and a professional demeanor; who are clear communicators, and who believe in treating people with trust and respect. Duties include setup, maintenance, and repa...
    Full job description at Monster

    Posted Fri 20th June

  • Field/Help Desk Engineer - Managed Service ProviderNetcom Solutions(Miami, Florida)

    Company Profile: A fast growing IT Managed Services Provider providing the best customer service possible thru IT. We use technology to solve business problems in ways that make a real difference to us and our clients. In addition, we work in a family-business atmosphere where our founding philosophy is based on Integrity, Trust, Loyalty, Commitment, and Accountability. Duties: Whether answering a...
    Full job description at Monster

    Posted Mon 23rd June

  • Help Desk SpecialistXLA, Inc.(Northern, Virginia)

    Responsible for receiving and tracking trouble tickets, assigns them to a technical specialist (if needed) for action and ensures that their tickets are resolved, and closed out with the customer and in the system Responsible for providing general technical support for telecommunications device (wireless and wireline) users Administrative Duties Monitor MSC Shared Mailbox Submit, and process low l...
    Full job description at Monster

    Posted Mon 23rd June

  • Help DeskSelectOne Search, LLC(Buffalo, New York)

    Job Title: Help Desk Technician Category: IT Salary: $30-50k DOE Contract or Direct Hire: Direct Hire SelectOne Search is the Right Choice for your career search SelectOne Search is seeking an enthusiastic help desk technician for our client in Buffalo. This is a great opportunity to join an established and fast growing information technology firm that offers a full range of services. Candidates w...
    Full job description at Monster

    Posted Wed 25th June

  • Help Desk Analyst-OvernightModis, Inc.(Philadelphia, Pennsylvania)

    Attention night owls! Modis is seeking a help desk analyst with strong experience in a enterprise level environment. Our client desires to hire this candidate on a long term basis with potential to hire as an employee. For immediate consideration, please submit your resume in Word document to Julie.Kim@modis.com Responsibilities · Under direct supervision, act as first point of contact to respond ...
    Full job description at Monster

    Posted Mon 30th June

  • Level II Help Desk SpecialistPeopleServe Inc(Boston, Massachusetts)

    Our downtown Boston, MA client is in need of a strong Help Desk Specialist for a long-term contract. An outgoing personality and proven excellent customer service skills are required! Key Characteristics: The Help Desk Specialist provides advanced IT technical support services to site users working in partnership across IT as an extended member of the service delivery team. · Ability to support an...
    Full job description at Monster

    Posted Tue 1st July

  • Help Desk SupervisorSps(Northern, New Jersey)

    Responsible for supporting the smooth operation of all the network and computer environments deployed within SPS. This includes supervising all help desk technicians providing day one support and being primary escalation point for all reported issues relating to existing infrastructure. The Help Desk Supervisor should support team members along with all internal customers in a variety of ways prov...
    Full job description at Monster

    Posted Tue 1st July

  • Help Desk Support IVAscent(Silicon Valley/Peninsula, California)

    Position Title: Help Desk Support IV Location: Palo Alto, CA Position Type: Contract Duration: 6 months Our client seeks a motivated professional who possesses an excellent customer service attitude, a degree of creativeness in troubleshooting and problem solving, and who is ready to grow their career by being part of the team that maintains our desktop infrastructure. This includes installing, di...
    Full job description at Monster

    Posted Wed 2nd July

  • Technical Support Representative (Help Desk)Collabera(Rochester, New York)

    Required Skills Technical Support, Help desk support, hardware, software, installation, configuration, laptops, network, troubleshooting, customer care Preferred Skills Technical Support, Help desk support, hardware, software, installation, configuration, laptops, network, troubleshooting, customer careTechnical Support, Help desk support, hardware, software, installation, configuration, laptops, ...
    Full job description at Monster

    Posted Thu 3rd July

  • Help Desk II / Operations AnalystCartesian(Overland Park, Kansas)

    Help Desk II / Operations Analyst Cartesian is looking for motivated individuals who have experience is providing tier 2 operations support with some data analytic capabilities. The successful candidate will be a good problem solver and prepared to take ownership of assigned issues. The main task is that of providing second level support through monitoring Cartesian’s Managed Service client enviro...
    Full job description at Monster

    Posted Thu 3rd July

  • Help DeskAddison Group(Chicago West, Illinois)

    SUMMARY This position is responsible for serving as the first point of contact by providing prompt and professional resolution of requests in a fast paced, highly multitasked environment. The IT Help Desk Analyst provides 1st & 2nd level support and tracking of PC hardware and software related issues. PRIMARY FUNCTIONS: · Respond to requests for technical assistance via in person, phone and electr...
    Full job description at Monster

    Posted Thu 3rd July

  • Help Desk Support Technician II (301)NuAxis LLC(Washington/Metro, District of Columbia)

    Job Summary: The Help Desk Support Technician II provides front-line Service Desk functions and activities. Acting as the single point of contact for nationally dispersed customers; the Help Desk Support Technician II provides high quality customer care with every interaction by successfully applying effective customer service, problem-solving and troubleshooting skills, accurate call-handling pro...
    Full job description at Monster

    Posted Fri 4th July

  • Help Desk SupportCollabera(Salt Lake City, Utah)

    Required Skills COM,Management,Project Management,Technical Support,Mandarin Chinese language in addidtion to English is required DESCRIPTION Description Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. May require an associate's degree in a related area and 0-2 ye...
    Full job description at Monster

    Posted Fri 4th July

  • Help Desk AssistantIDashboards(Detroit, Michigan)

    We have an immediate, full-time opening at iDashboards for a Help Desk Assistant. Under the direction of the Manager of IT Operations, the Help Desk Assistant will perform complex day-to-day operational support functions involving computer equipment/hardware, system software, desktop support, audio visual setup assistance, and/or related internal support service. Operational support includes contr...
    Full job description at Monster

    Posted Mon 7th July

  • Help Desk TechnicianT-Rex Corp.(Baltimore, Maryland)

    Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technician to support the Department of Health and H...
    Full job description at Monster

    Posted Mon 7th July

  • Help Desk LeadAve Maria University(Ft. Myers/Naples, Florida)

    Title: Helpdesk Lead Employee Class: Full Time Department: Information Technology FLSA Status: Exempt Reports To: Manager of Network Systems Grade: PRIMARY PURPOSE Act as the Helpdesk Lead technician and oversee the daily operations related to campus support. Ideal candidate would be able to oversee the ticketing system as well as provide direction to student workers. Primary role is to support th...
    Full job description at Monster

    Posted Tue 8th July

Help Desk Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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