Help Desk Jobs

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  • Help Desk Specialist - Healthcare SystemsPrecision Document Solutions(Houston, Texas)

    Help Desk Specialist - Healthcare Systems About the Job Main Job Tasks and Responsibilities § Client Support Provide first line of support for all inbound phone calls and emails Diagnose problems and make baseline technical fixes Escalate trouble tickets to System Analysts Conduct all follow up calls to confirm ticket resolution § Trouble Ticket Management Creation/update of tickets in Sharepoint ...
    Full job description at Monster

    Posted Fri 20th January

  • Help Desk TechnicianStark(Akron, Ohio)

    Republic Engineered Products is North America's leading supplier of Special Bar Quality (SBQ) steel, a highly engineered product used in axles, drive shafts, suspension rods and other critical components of automobiles, off-highway vehicles and industrial equipment. We're Everywhere! Republic's steel goes into everything from bicycles and hand tools to bulldozers and automobiles. Odds are you've s...
    Full job description at Monster

    Posted Fri 20th January

  • Help Desk AnalystWincraft(Mankato/Rochester, Minnesota)

    Help Desk Analyst WinCraft is looking for a Help Desk Analyst to support their technology infrastructure. This position will be responsible for the first level of support and daytime operations of our Data Center. Job Qualifications include: Basic troubleshooting knowledge of computer hardware. Knowledge and experience in the use of Windows Operating System and Office applications. Customer servic...
    Full job description at Monster

    Posted Sun 22nd January

  • Help Desk And Training ManagerConnecticut College(Southeast/New London, Connecticut)

    L;BL_connecticut_college_2 CONNECTICUT COLLEGE Help Desk and Training Manager Information Services Lead/administer the Help Desk operations on campus, providing technical support to faculty, staff/students for supported hardware/software and develop, promote and provide security awareness and technology training programs across campus; provide instruction on college-supported software packages/ope...
    Full job description at Monster

    Posted Sun 22nd January

  • Help Desk Representative(Chicago South, Illinois)

    A growing consulting firm located in Naperville, IL has a new position available in our Help Desk department. This help desk, level 1 support position, is responsible for providing technical support at our Network Operation Center for both computer and telephony needs. This position is responsible for providing pro-active and reactive support for our clientele and will need to be familiar with: Mi...
    Full job description at Monster

    Posted Sun 22nd January

  • Help Desk - Support Specialist Tier 1Katz, Sapper & Miller(Indianapolis, Indiana)

    KSM is an employee-owned public accounting firm headquartered in Indianapolis, Indiana. With over 250 employees, including 33 partners, KSM is ranked as one of the largest independent certified public accounting firms in the nation, and is the largest Indianapolis-based public accounting firm in the state of Indiana. The firm provides clients of all sizes in every industry with a wide array of ser...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk AnalystModis, Inc.(Nashville, Tennessee)

    *PLEASE SEND RESUMES TO BRIA.MURRAY@MODIS.COM TO APPLY* Our client currently has an opening for a Help Desk Analyst. This is an eight month contracting opportunity in Nashville, TN. The client is looking for someone with hands on experience with both UNIX and Linux. Qualified candidates will meet the following requirements detailed below: Description: Looking for an individual who will function as...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk - Night ShiftHarvey Nash(Central, New Jersey)

    Long-term contract Help Desk opportunity in Jersey City, NJ to support a 24 x 7 Help Desk. The ideal candidate will have 3+ years Help Desk support experience, as well as desktop and networking skills. Overnight and day shifts available. Some weekend work required. Responsibilities: · Provide 100% phone and email support to all users who contact the Help Desk via Phone or E-Mail. · Ability to comp...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk TechnicianFranklin University(Columbus/Zanesville, Ohio)

    Franklin University is seeking to fill a full-time Help Desk Technician position. This individual will be responsible for assisting students, staff, and faculty by phone, email, and live chat with their technology questions and problems. This may include but is not limited to assisting with forgotten usernames and/or passwords, access to courses, University systems, and Computer Science servers as...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk ManagerCrunch Gyms(New York City, New York)

    Crunch Fitness, 27 state-of-the-art gyms in New York, Brooklyn, Miami, Los Angeles, Portland, Orange County, San Diego and the San Francisco Bay Area, is looking for an Online Marketing Coordinator at our Corporate Headquarters in New York, NY. The Help Desk Manager’s role is to oversee the entire Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the...
    Full job description at Monster

    Posted Fri 20th January

  • IT Help Desk TechnicianDPA Services(Bloomington/Peoria, Illinois)

    Job Description: Must be capable of performing duties including PC Installation and swap out while maintaining a high level of customer service. Duties: * Evaluates inquiry by determining nature of issue as hardware, software, or user. * Resolves inquiry by researching documentation; providing answers; referring to appropriate resource. * Tracks status of inquiry resolution by checking with referr...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk RepresentativeVerisma Systems, Inc.(Syracuse, New York)

    Fast-growing medical Release of Information Company seeks a highly qualified, motivated and detail-driven person to support its critical Help Desk function. You will troubleshoot computer hardware, software or network; install software; install peripheral devices; support mobile users; maintain a large and hard-working inventory of computer equipment; author training materials; present training cl...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk Analyst -BilingualApex Systems(St. Louis, Missouri)

    Apex Systems has several Bilingual Customer Service/ Helpdesk Support positions available for clients in the St. Louis area. Ongoing Contracts and Right to Hire Contracts Pay is negotiable Job Description: Greet Incoming calls according to standards. Research, resolve and respond to calls in accordance with current service level agreements. Identify creative and alternative solutions to resolve pr...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk Support TechnicianArlington Computer Products(Chicago North, Illinois)

    Arlington Computer Products (ACP) ACP is a computer hardware, software, and services provider serving the needs of the corporate and government markets for over 25 years. ACP provides a wide range of services to include server design and installation, storage consultation and implementation, technology procurement and disposal, leasing, project management, and technical staff augmentation. ACP is ...
    Full job description at Monster

    Posted Mon 23rd January

  • Help Desk AnalystCynergies Solutions Group(Colorado Springs, Colorado)

    Cynergies Solutions Group is looking for qualified candidates for a Help Desk Analyst opportunity our client has in the Colorado Springs area. POSITION SUMMARY: The IT Service Desk Specialist Associate is an entry-level position in the IT Service Desk that applies knowledge of information systems products and services to assist our client employees and with hardware and software related problems, ...
    Full job description at Monster

    Posted Mon 23rd January

  • Help DeskModis, Inc.(Colorado Springs, Colorado)

    We are currently seeking a Help Desk Analyst for our client. We invite you to review the position requirements below and apply today if your skills match our need Position Type: Help Desk Analyst Position Duration: Contract to Hire Location: Colorado Springs, Colorado RESPONSIBILITIES Supports end users with IT related problems and issues. Handles routine and newly documented calls directly from e...
    Full job description at Monster

    Posted Mon 23rd January

  • Help DeskGDH Consulting(Central-Oklahoma City, Oklahoma)

    Job Purpose: Provides first-level support to users by researching and answering questions; resolving problems; providing resources. Duties: * Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. * Improves client references by writing and maintaining documentation. * Participates in development of client training programs by identifying...
    Full job description at Monster

    Posted Tue 24th January

  • Help Desk AnalystUDig(Southwest, Virginia)

    Opportunity supporting customers in a fast paced Help Desk/Service Desk Environment. Resolves technical problems and answers queries that originate by telephone, voice mail, or e-mail. Resolves issues surrounding computer hardware, software, network, and telecommunications systems while demonstrating expertise in customer service and technical knowledge. Records, maintains and updates records in t...
    Full job description at Monster

    Posted Tue 24th January

  • Call Center/Help Desk AnalystMedFocus Pharmaceutical Research Opportunities(Central, New Jersey)

    We are currently seeking a Call Center/Help Desk Analyst to do troubleshooting and issue escalation, 8:00 AM – 4:45 PM or 9:00 AM to 5:45 PM Monday through Friday. The Call Center Analyst will be based in Princeton, NJ. In this contract position you will: · Answer help desk telephone calls and emails as a Tier 1 help desk analyst · Respond to support requests, troubleshoot problems, flag and escal...
    Full job description at Monster

    Posted Tue 24th January

  • Help Desk SpecialistEnterprise Information Services, Inc.(Anne Arundel County, Maryland)

    EIS is currently seeking a mid-level Help Desk Specialist to support a unique program with the Government Defence Agency.This position will be in support of a Government program office (PMO). Enterprise Information Services, Inc. (EIS) in Vienna, VA provides a full range of systems engineering, information technology, network operations, independent verification and validation, and acquisition and...
    Full job description at Monster

    Posted Tue 24th January

Help Desk Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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