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REQ NO 54210 QUANTITY 29 ROLE Help Desk Analyst Duration: 3 Months LOCATION Rochester,NY Address for In Person Interview: 180 Kenneth Drive, Rochester, NY,14623 Availability for a 40 hour work week in the form of either a Flex Shift or Straight 8hr a day shift. Available M-F from 7am-7pm Job description: Technical agents, have worked on technical Help Desk in the past (not things like ‘turbo tax’ ...
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Posted Wed 18th January
Our company is hiring for a Help Desk/PC Technician in the Park Meadows area. We’re a growing medical company with a small to medium-sized IT department. Support will be provided desk side and via the phone. The desired candidate will have experience in a corporate office environment. This is a full time position. Principals only please. Please see the detailed job description below. Provide opera...
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Posted Wed 18th January
Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for an I.T. Tier 1 Help Desk Technician - Bi-Lingual (English / Spanish) for a long-term contract opportunity with a leading medical diagnostics company on the northeast side of Indianapolis, IN. SCOPE: Provide phone and remote deskto...
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Posted Wed 18th January
Auction House is seeking a Help Desk/Network Technician with 2 years experience setting up computers/troubleshooting and setting up systems. 4 year degree in IT or related field a must with 2-5 years of Windows and Mac OS support experience. 2 years of PC hardware and software support a MUST. Experience troubleshooting, strong analytical and problem solving and excellent communication skills. This...
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Posted Wed 18th January
Help Desk Analyst Taylor & Francis, a leading international academic publisher in Old City Philadelphia, is currently seeking a Help Desk Analyst. DUTIES: Email, Phone and desk-side technical support of Windows workstations and related software. Active Directory administration. Installs new software releases, system upgrades, patches and resolves hardware and software related problems in a Windows...
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Posted Wed 18th January
Continuum’s Help Desk provides real time 24x7 support to thousands of client desktops and devices around the United States. While reporting to the Director of Help Desk Operations, the Help Desk Analyst II will provide Level 2 remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC-related issues. Responsibilities Work 12-hour shi...
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Posted Wed 18th January
ANCILE Solutions, Inc. is a global software solutions company specializing in the development and support of learning and performance products. Our customers include over half of the companies in the Fortune 100. Our software products support mission‐critical business applications by providing solutions that increase employee productivity and proficiency. ANCILE Solutions’ software products are us...
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Posted Wed 18th January
Role: Help Desk Support Location: Annapolis, MD Group: Help Desk Support Salary Range: $35-45K Length: 6 month to perm Environment: MS, Windows 7/XP, Office 2007/2010, MS Project, MS Visio, Adobe Acrobat, Heat Ticketing System, Symantec Overview: Our client has an immediate need for an Individual to provide Tier 2 Level Support to 3000+ internal clients, approximately 30-40 call per day. Principal...
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Posted Wed 18th January
IT Help Desk Analyst Experis is looking for an IT Help Desk Analyst to work onsite at our prominent New York City Utility Company Client. The ideal candidate must be able to provide first level technical support to callers with computer and technology related problems. Candidates must have 2 or more years experience supporting a diverse desktop environment with an understanding of the mainframe, c...
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Posted Wed 18th January
Primary Objective: Provides customer service support to both internal and external customers primarily via the phone as well as through proprietary applications by answering questions and resolving issues; serve as liaison between operational issues and IT. Works with our client banks in processing ACH files, setting up security (passwords, etc.); resetting security; providing help desk support re...
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Posted Wed 18th January
Computer Network Help Desk / Managed Services Technician About Us: Paradigm Computer Consulting, Inc. is a growing New England computer network service provider. We provide outsourced IT management and managed services to the SMB market. We seek a motivated applicant to work directly with customers, providing IT support, administering networks remotely, and monitoring network problems and schedule...
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Posted Wed 18th January
After elevation from Tier I, respond to telephone, electronic mail, and/or walk-in requests for support for all Desktop related authorized systems and equipment within the National Capital Region Information Technology environment based on a defined system platforms, based on a set of Standard Operating Procedures and/or service level agreements. This is too include, but not limited to, coordinate...
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Posted Thu 19th January
Job Description: The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. Primary responsibilities: Answer incoming calls and log all customer questions and issues accurately and effi...
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Posted Thu 19th January
Help Desk Analyst I AMTEL is a leading Global Mobile Device Management MDM & Telecom Expense Management TEM company. Our award winning SaaS based TIMS platform is used by global companies for managing their entire Telecommunications / Wireless Devices, Procurement, Inventory, Invoicing & Security. Amtel is a successful enterprise for 10 years & provides a stable organization for career growth and ...
Full job description at Monster
Posted Thu 19th January
This individual will provide overall direction for all Service desk and field support activities and personnel including, but not limited to, staffing, problem management and escalation, and inventory management. Assesses processes, tools and technologies that help drive IT Service toward continued excellence in performance and customer satisfaction. May assist in the assessment, planning and impl...
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Posted Fri 20th January
Summary: Serves as the primary contact for customer support for the desktop and enterprise wide systems as determined by Information Technology Department. Provides first level technical support for problem call resolution on a multitude of IT supported platforms and support IT applications. Triage calls for immediate problem call resolution. Coordinates the follow up action, if needed. Documents ...
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Posted Fri 20th January
Busy Medical Office in Riverside looking for Full Time Bilingual Spanish Front Desk help. Prefer medical experience but will train the right person. Email resumes to : rpc.dg@hotmail.com...
Full job description at Monster
Posted Thu 19th January
Bell Techlogix a National Leader in the IT industry has great career opportunity for a qualified Help Desk Supervisor located in our Corporate Headquarters (Keystone at the Crossing). For over 25 years, Bell Techlogix has been providing the IT industry with a complete portfolio of integrated technology and service solutions. From a single product acquisition to an advanced managed service desk sup...
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Posted Fri 20th January
Our client, an Aerospace company in Windsor, is currently looking for a Help Desk Representative/ Administrative Support for a 6-8 week contract opportunity. Randstad offers medical benefits for part time employees, beginning from week 1! Position Duties: * Filing and archiving information * Answering incoming calls and follow-up questions * Assist in maintaining status of equipment and ordering o...
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Posted Wed 18th January
COMMTECH, an established and dynamic New Orleans based Information Technology Company is looking for a Help Desk - Tier 1 -Technician General Summary: The Help Desk Tier 1 - Technician is responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Essential Duties...
Full job description at Monster
Posted Fri 20th January
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
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