Help Desk Manager Jobs

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  • Help Desk ManagerBe Structured Technology Group(Los Angeles, California)

    Help Desk Manager Position Type: Full-time Employee Reports to: President Team: Client Support Travel: Little to none Benefits: Health, Dental, and Vision Job Description Summary: The Service manager’s primary responsibility is to lead the activities and responsibilities of the customer service team. The entire client support team will report directly to the Service Manager and thus the Service Ma...
    Full job description at Monster

    Posted Thu 26th June

  • Help Desk Manager, Staff Associate Academic AffairsMount Wachusett Community College(Boston North, Massachusetts)

    Mount Wachusett Community College has a strong commitment to Diversity and is pleased to announce the following openings: Help Desk Manager Full-time $50K-$55K Primary responsibility is user support and customer service.Reporting directly to the ITS Executive Director,ensure responsive,optimaltechnicalsupport services to college faculty and staff by deploying and managing the work of technicians t...
    Full job description at Monster

    Posted Sun 6th July

  • Mobility Help Desk ManagerOVATION Wireless Management(Charlotte, North Carolina)

    Job Description OVATION Wireless Management, Inc. TITLE: Mobility Help Desk Manager RESPONSIBLE TO: Sr. VP of Service Delivery SALARY: Commensurate with Experience LOCATION: Corporate Office in Cornelius, NC This is an exciting opportunity to join one of the premier organizations, OVATION Wireless Management, Inc., in the rapidly expanding corporate mobility expense management industry. OVATION sp...
    Full job description at Monster

    Posted Mon 7th July

  • Help Desk ManagerAnistar(McLean/Arlington, Virginia)

    Help Desk Manager Arlington, VA Clearance: TS/SCI Summary Our client is an industry leading company that uses the extensive experience of its team to develop solutions for both civilian and government clientele. They are actively pursuing candidates who are well- qualified and detail-oriented Help Desk Managers. Job Responsibilities: •Manage all staff and activities related to the operation of a h...
    Full job description at Monster

    Posted Wed 9th July

  • Help Desk ManagerHarvey Nash, Inc(Central, New Jersey)

    The Service Delivery Manager provides direction, process, guidance and human resource administration to the Harvey Nash Help Desk Analysts and ensures that the team is informed of any changes that would potentially affect customer support. The SDM is on-site and dedicated solely to the Jefferies account. The SDM's responsibilities include: · Managing 24 X 7 Service Desk Operations for a Global Inv...
    Full job description at Monster

    Posted Tue 15th July

  • IT Help Desk ManagerShopHQ(Minneapolis, Minnesota)

    Overview ShopHQ is seeking an experienced Help Desk Manager to lead, manage change, build process, and re-brand a newly created 24x7 desktop support group. This person will be called on to utilize their past experience in an IT Help Desk environment in order to implement a fast paced, high functioning Help Desk at ShopHQ. This person will be responsible for managing a team of support personnel who...
    Full job description at Monster

    Posted Thu 17th July

  • Help Desk ManagerInsurance Services Office, Inc. - PROD(Westchester, New York)

    Core Responsibilities include: Develops Desktop and End User Support strategy in support of the company’s objectives. Develops and syndicates usage standards and policies for all end user related peripherals Manages the enterprise Help Desk function and system. Help establish performance and technical metrics. Implements changes to address business need. Tracks and reports on established metrics M...
    Full job description at Monster

    Posted Thu 17th July

  • Help Desk Manager For It Dept, Internet Banking Specialist / It DeptAmarillo National Bank(Amarillo/Lubbock, Texas)

    Amarillo National Bank is hiring for the following positions: * Help Desk Manager for IT Department * Internet Banking Specialist / IT Department * IRA / HSA Specialty Supervisor /Officer Main Bank, Customer Service Department * Assistant Lobby Manager-OfficerMain Bank Lobby * Help Desk Manager for IT Department Job Duties: Assuring complete, efficient and timely first and second level support on ...
    Full job description at Monster

    Posted Sat 19th July

  • Help Desk Manager - IT Mgr IUniversity Of South Carolina- University Technology Services(Columbia, South Carolina)

    Why Join our Team? Come and work at the University of South Carolina that is ranked among the top "Up-and-coming National Universities" according to the U.S. News and World Report 2010 “America’s Best Colleges Guide." We provide a flexible and friendly work environment. To learn more about USC, go to our wwebsite: www.sc.edu/ Job Description: Manages the direction of Help Desk Consultants and Anal...
    Full job description at Monster

    Posted Mon 21st July

  • Help Desk ManagerChenega(Atlanta, Georgia)

    TIME SOLUTIONS, LLC Company Job Title: Help Desk Manager Chenega Job Title: Help Desk Manager Clearance: Background Check Location: Atlanta, GA Reports To: Program Manager FLSA Status: Exempt, Full Time, Regular, Salaried Prepared Date: 04-21-2014 Approved Date: 04-21-2014 *THIS POSITION IS CONTIGENT ON CONTRACT AWARD* Summary: The Help Desk Manager will have overall contract responsibility for th...
    Full job description at Monster

    Posted Thu 24th July

  • Help Desk Manager / It DepartmentAmarillo National Bank(Amarillo/Lubbock, Texas)

    WANTED: Competent, Cheerful People like you. We're hiring! We just announced a new job opening. Come see us at 410 S. Taylor, Downtown Amarillo. 12th floor Personnel Office Help Desk Manager / IT Department Job Duties: * Assuring complete, efficient and timely first and second level support on a 24/7 basis for all bank employees and Online Banking (retail and commercial), ACH Manager, Wires, RDC,C...
    Full job description at Monster

    Posted Sun 27th July

  • Help Desk ManagerKforce Inc(Indianapolis, Indiana)

    RESPONSIBILITIES: Our client is seeking a Help Desk Manager in Indianapolis, IN. Candidate will be responsible for developing the strategy of the Help Desk moving forward. Duties: Lead multi-tiered Help Desk in the store systems support of all company owned and franchise locations. Ensure daily transmission of data to and from store systems. Research and analyze call and issue data to better opera...
    Full job description at Monster

    Posted 3 days ago

  • Help Desk ManagerSynergy Business Consulting(Miami, Florida)

    Great company looking for a Help Desk Manager to help implement Managed Engine ticketing system. They currently use Spiceworks. Need someone with Enterprise help desk experience: KPIs (Key Point Indicators) and SLAs (Service Level Agreements) Help Desk Manager will be managing a team of 5 Reporting to the Director of Infrastructure...
    Full job description at Monster

    Posted 2 days ago

  • IT Help Desk ManagerCyberCoders(Silicon Valley/Peninsula, California)

    CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Help Desk Manager San Mateo, CA; Redwood City, CA Unspecified Apply Apply Help Desk Manager San Mateo, CA; Redwood City, CA Unspecified Apply Job Details FULL-TIME DIRECT-HIRE 3-7 YEARS of experience as a proven IT HELP DESK MANAGER with Cisco VPN and Citrix Client services Keep reading if you're passionate a...
    Full job description at Monster

    Posted 3 days ago

  • Help Desk Techinical ManagerMy Vision Express(Ft. Lauderdale, Florida)

    Job Purpose: Provides first-level support to users by developing problem-solving resources; managing staff. Duties: * Accomplishes help desk human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and r...
    Full job description at Monster

    Posted 2 days ago

  • Global Help Desk ManagerContinental Technologies, Inc.(Baltimore, Maryland)

    Global Service Desk Manager Job Summary: The Global Service Desk Manager is responsible for managing Global ICT Service Desk and providing the support services needed to ensure systems are fit-for use and that CRS staff has the on-going training and support needed to use them. The Global Service Desk provides 24/7/356 support in English, French, and Spanish to more than 5,000 employees and partner...
    Full job description at Monster

    Posted Fri 18th July

  • Senior Service Desk (Clinical) / Help Desk Tier 1/2 / Desktop IT SupportOiA Outpatient Imaging Affilia(Nashville, Tennessee)

    Job Description Job Title: Senior Desktop Technician + Clinical Support (Service Desk / Help Desk Tier 1/2) Location: Franklin, TN 37067 Full Time Position - 40 hours per week, 8am to 5pm M-F Pay: Varies with experience, plus outstanding benefits package (401k, PTO, bonus potential and 100% company paid healthcare premiums for the employee) Position Description: Provides moderate to advanced-level...
    Full job description at Monster

    Posted Tue 10th June

  • Help Desk SupervisorSps(Northern, New Jersey)

    Responsible for supporting the smooth operation of all the network and computer environments deployed within SPS. This includes supervising all help desk technicians providing day one support and being primary escalation point for all reported issues relating to existing infrastructure. The Help Desk Supervisor should support team members along with all internal customers in a variety of ways prov...
    Full job description at Monster

    Posted Tue 1st July

  • Technical Support Representative (Help Desk)Collabera(Rochester, New York)

    Required Skills Technical Support, Help desk support, hardware, software, installation, configuration, laptops, network, troubleshooting, customer care Preferred Skills Technical Support, Help desk support, hardware, software, installation, configuration, laptops, network, troubleshooting, customer careTechnical Support, Help desk support, hardware, software, installation, configuration, laptops, ...
    Full job description at Monster

    Posted Thu 3rd July

  • Help Desk Support Technician II (301)NuAxis LLC(Washington/Metro, District of Columbia)

    Job Summary: The Help Desk Support Technician II provides front-line Service Desk functions and activities. Acting as the single point of contact for nationally dispersed customers; the Help Desk Support Technician II provides high quality customer care with every interaction by successfully applying effective customer service, problem-solving and troubleshooting skills, accurate call-handling pro...
    Full job description at Monster

    Posted Fri 4th July

Help Desk Manager Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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