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Help desk manager wanted to manage our growing list of Managed Services Clients and helpdesk staff. Our clients are primarily small businesses and professionals using Microsoft networks and desktops. We are a small but growing company with a lot of future potential for the right candidate....
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Posted Mon 1st April
Position/Department: IT Help Desk Manager Department/Division:Information Technology/Support Services Reports To: Director of Information Technology Summary: The International Republican Institute is seeking a motivated and personable IT Help Desk Managerthat has 2-5 years of experience in providing direct end user desktop support in an enterprise environment and has a passion for technology. The ...
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Posted Tue 2nd April
Position/Department:Tier Three IT Help Desk Technician/Manager Department/Division:Information Technology/Support Services Reports To: Director of Information Technology Summary: The International Republican Institute is seeking a motivated and personable Tier Three IT Help Desk Technician/Managerthat has 2-5 years of experience in providing direct end user desktop support in an enterprise environ...
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Posted Wed 24th April
THIS vacancy WILL BE AVAILABLE AS OF jUNE 1, 2013 *Please note: this is a management position. we are searching for a candidate who possesses previous management experience. Department: Information Technology Services (ITS) Job Title: ITS Support Services: Help Desk Manager / Senior Technical Support Reporting Relationship: Member of the Support Services division of the ITS department. Reports dir...
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Posted Tue 23rd April
The primary goal of the Help Desk Manager is to ensure maximum network availability and performance while providing timely and acceptable solutions to employees. He or she will head up the help desk team and report directly to the IT Director. The Help Desk Manager is responsible for continual review and improvement of the help desk system and processes. He or she will provide mentoring to help de...
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Posted Fri 10th May
Shawmut Design and Construction is a national construction management firm with headquarters in Boston and offices in New York, Providence, Las Vegas, Atlantic City, and New Haven that builds exciting projects from coast-to-coast. Our main objective is delivering exceptional, personalized service to our clients. We accomplish this by truly listening to our clients' goals and concerns as well as im...
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Posted Fri 10th May
Looking for a Senior Project Manager that has experience overseeing a global support organization in the financial services industry. The ideal candidate will have experience managing service desks (helpdesks) and desk side support teams over diverse and international locations. In this role you will be supporting/mananging the desktop support and help desk teams through this transition. Expertise...
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Posted Tue 14th May
No financial experience is required. What is required is creativity, initiative, conceptual intelligence, and a personality, not only bent on relentless self-improvement, but also open to giving and receiving direct criticism in an environment where every employee is encouraged to challenge and criticize management of all levels. Position Summary: The Manager of Service Desk Support is responsible...
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Posted Wed 15th May
Waste Management is an equal opportunity / affirmative action employer (M/F/H/V). Our 45,000 employees are committed to Environmental Performance - our mission to maximize resource value, while minimizing environmental impact so that both our economy and our environment can thrive. Serving over 20 million residential, industrial, municipal and commercial customers, Waste Management draws on our re...
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Posted 3 days ago
GBTI is seeking for a Help Desk Manager for a position in Rochester, NY. Job Description: Leads team on large projects or significant segment of large complex projects. Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components. Provides applications systems analysis and programming activ...
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Posted Yesterday
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Clinical Help Desk Manager Garden City, NY; Hempstead, NY Full-Time $75,000 - $85,000 Posted 5/22/2013 Ray Hoffman is recruiting for this position. Email your resume to Ray Apply Job Details If you are a Clinical Help Desk Manager with experience, please read on! Based in Melville, NY we are a publicly traded, grou...
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Posted Wed 15th May
Helpdesk Background: A critical component of the program strategy is the concept of a “single point of contact” service desk based on Incident and Problem Management best practices, as defined by ITIL. A primary goal of this program is to transition the existing DSB Service Desk to an ITIL based service model that will enable effective resolution of incidents (Incident Management), while establish...
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Posted Tue 7th May
State of the art freestanding ambulatory facility located in Manhattan seeks qualified candidate for Full – Time IT Help Desk. SUMMARY Assists in installing, configuring, and tier 1 troubleshooting computer systems, hardware and software, basic network problems and associated systems issues. DUTIES AND RESPONSIBILITIES(Other duties may be assigned.) 1. Assists in the installation and upgrade of co...
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Posted Thu 4th April
Overview This is a Support position for a mature Small Business IT Consulting firm located in the Cleveland area. Job Purpose Provides first-level support to users. Responsibilities This position has direct responsibility for the delivery of quality IT consulting services. Candidate will have direct responsibility for the fulfillment of customer requests and implementation of projects. Be able to ...
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Posted Mon 1st April
Help Desk Support Analyst IS Technical Services Specialist Job Announcement Code(s): 13-01158 The University of Wisconsin-Milwaukee (UWM), an institution playing a vital role in shaping the future of Wisconsin, is seeking a Help Desk Support Analyst in the central IT division.The individual in this role provides end-user support to the students, faculty, and staff at UW-Milwaukee in the use of ent...
Full job description at Monster
Posted Mon 15th April
ImmunoGen, Inc. is in search of a Help Desk Supervisor to oversee and manage the help desk process and team at both our Waltham and Norwood facilities. This individual will organize, direct, and monitor daily activities of the help desk staff in a life sciences manufacturing environment. Some areas of responsibility include providing end- user technical support, distributing workload, setting prio...
Full job description at Monster
Posted Mon 15th April
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Responsible for installing, maintaining, troubleshooting of all restaurant technology, including the register systems. Responsible for maintaini...
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Posted Tue 16th April
POSITION PURPOSE: Help Desk Specialists (Tier 1) provide day-to-day support regarding a variety of issues to our internal staff. Expected duties will include supporting our in-house developed applications, user training, and technical support via phone and e-mail. Ideally, the Help Desk Support Specialist will demonstrate strong problem solving abilities and will be capable of proactively finding ...
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Posted Thu 18th April
Description: At PMAC, we invest in our people and their future as they are our greatest asset. PMAC Lending Services, Inc. is a leader in the wholesale mortgage industry with a longstanding reputation of providing great products and services. If you are interested in an exciting workplace where excellent teamwork and customer service are a fundamental part of the culture, this is the place for you...
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Posted Fri 19th April
QinetiQ North America's Services & Solutions Group delivers aerospace operations and systems, engineering and life-cycle management, IT solutions and services, software and systems engineering, and missions solutions. Our core offerings include: space engineering, software solutions and enterprise IT, cyber intelligence, systems integration and engineering, training, modeling and simulation, logis...
Full job description at Monster
Posted Tue 23rd April
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
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