Help Desk Manager Jobs

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  • Help Desk Project ManagerCatapult Technology Ltd(Washington/Metro, District of Columbia)

    Catapult Technology is a mid-tier information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join "big company" expertise with "small company" attitude that encourages trust, teamwork, and integrity. We are look...
    Full job description at Monster

    Posted Fri 15th February

  • Help Desk ManagerCatapult Technology Ltd(Washington/Metro, District of Columbia)

    Catapult Technology is a mid-tier information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join "big company" expertise with "small company" attitude that encourages trust, teamwork, and integrity. We are look...
    Full job description at Monster

    Posted Tue 19th February

  • Help Desk ManagerInteractive Business Systems(Milwaukee, Wisconsin)

    Summary: Under general direction of the Director of Information Systems, the Help Desk Manager is responsible for leading a high-performing IT Service Delivery Team in alignment with departmental and corporate strategic goals. REQUIREMENTS : Education: Four year degree in Information Technology, or related field and/or relevant certification and work experience. ITIL certification a plus. Experien...
    Full job description at Monster

    Posted Thu 14th March

  • Help Desk ManagerAstadia Consulting(Raleigh/Durham-RTP, North Carolina)

    Idea is looking to hire a Help Desk Manager in Raleigh, NC. As a Help Desk Manager, reporting to the Managing Director, your primary responsibilities will be to serve as the facilitator of the team by ensuring excellent customer service, to use proper Support Center Tools for maximum benefit, to develop team effectiveness through coaching, communication, motivation and mentoring, to set the pace t...
    Full job description at Monster

    Posted Mon 18th March

  • Customer Service Floor Manager/ Help Desk Telephone Support / Software Support(Chicago North, Illinois)

    Local Candidates Only - No Telecommuters We are a 12 year old privately held Software, Consulting and Training Company located near Schaumburg, IL seeking a Customer Service Help Desk Floor Manager to join our team. This is a full time position within our company. CASUAL and FRIENDLY WORK ENVIRONMENT! Individual will be responsible to manage a customer support team in providing timely and accurate...
    Full job description at Monster

    Posted Wed 20th March

  • Help Desk ManagerIBM Corporation(St. Louis, Missouri)

    Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself—without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strategic agenda. Fr...
    Full job description at Monster

    Posted Tue 26th March

  • Facilities Help Desk ManagerSwiss Post Solutions(New York City, New York)

    About Swiss Post Solutions: As part of the Global $9.4 billion Swiss Post organization, Swiss Post Solutions offers a robust selection of outsourcing, administrative, and business services, delivered by people who are passionate about their purpose, excited about what they do, and committed to our clients' success. For more than 30 years, America's leading companies have discovered they can better...
    Full job description at Monster

    Posted Thu 28th March

  • Law Firm/Professional Services-Help Desk/Tech Support ManagerAccess Staffing(New York City, New York)

    Must haves: 4 year degree Law Firm or Professional Services Technology Management experience Job Description Supervise the daily functions of up to 5 help desk support employees. Supervise all aspects of the technology support infrastructure and training, including desktop, notebook, and remote computing issues. · Supervises, trains, and coaches the Technology Support staff and leads them in their...
    Full job description at Monster

    Posted Thu 28th March

  • Help Desk ManagerJacobson Staffing Inc(St. Louis, Missouri)

    We are currently seeking a Help Desk Manager for a full-time direct hire position. This role is to ensure the streamlined operation of the Help Desk in support of business objectives of the organization. This Help Desk Manager will plan, coordinate, direct, and design IT-related activities of the help desk team, as well as provide administrative direction and support for daily operational activiti...
    Full job description at Monster

    Posted Fri 29th March

  • Help Desk Manager (entry Level)(Cleveland, Ohio)

    Overview This is a Manager/Support position for a mature Small Business IT Consulting firm located in the Cleveland area. Job Purpose Provides first-level support to users by developing problem-solving resources and managing staff of two. Responsibilities This position has direct responsibility for the delivery of quality IT consulting services. Candidate will manage staff to direct the fulfillmen...
    Full job description at Monster

    Posted Mon 1st April

  • Help Desk ManagerSystem Protection Partners(Fort Worth, Texas)

    Help desk manager wanted to manage our growing list of Managed Services Clients and helpdesk staff. Our clients are primarily small businesses and professionals using Microsoft networks and desktops. We are a small but growing company with a lot of future potential for the right candidate....
    Full job description at Monster

    Posted Mon 1st April

  • Project Manager/Help Desk ManagerTelesis Corporation(Prince George's County, Maryland)

    Is there a career waiting for you at TELESIS? Find out here, and join our team of professionals in challenging environments. At TELESIS, we value the diversity of employees and broad scope of talent they bring to our clients; Government and Defense alike. We honor our commitment to treating everyone with fairness and respect and offer unique career development; allowing for personal and profession...
    Full job description at Monster

    Posted Mon 1st April

  • Help Desk ManagerDriveTime(Phoenix, Arizona)

    Position Description: IT Manager-Support Services What Drives You? Career paths with opportunities to learn vital roles and skills? Meaningful work in a stable, promote-from-within organization? Professional satisfaction and helping others? A workspace that is dynamic, fast, fun, and challenging? We share your drive. DriveTime is more than a company. We’re a true team of strong, highly motivated p...
    Full job description at Monster

    Posted Sat 30th March

  • Help Desk ManagerInternational Republican Institute(Washington/Metro, District of Columbia)

    Position/Department: IT Help Desk Manager Department/Division:Information Technology/Support Services Reports To: Director of Information Technology Summary: The International Republican Institute is seeking a motivated and personable IT Help Desk Managerthat has 2-5 years of experience in providing direct end user desktop support in an enterprise environment and has a passion for technology. The ...
    Full job description at Monster

    Posted Tue 2nd April

  • WPS - Service Transition Project Manager (Help Desk/Desk Side) - EastIBM Corporation(Boston, Massachusetts)

    The candidate should reside in a major metropolitan area anywhere in the Eastern USA or be willing to relocate at own expense. The Transition Planning and Support Project Manager is engaged when Service Portfolio Management has chartered a new or substantially changed service. Responsibilities include: Managing service transition projects, which includes identifying the most important activities a...
    Full job description at Monster

    Posted Tue 26th March

  • Help Desk ManagerLRSolutions LLC(Cleveland, Ohio)

    The IT Manager, Helpdesk is responsible for planning, designing, managing and analyzing the organization's Helpdesk function in alignment with company objectives while ensuring high levels of customer service, quality and availability. He/she will proactively implement and oversee policies and procedures to ensure consistent service levels, quick resolution of issues, continuous improvement and th...
    Full job description at Monster

    Posted 2 days ago

  • User Support Manager - Project Management, Help Desk / TechnicalCyberCoders(Silicon Valley/Peninsula, California)

    CyberCoders Matching Great People with Great Companies Learn more about CyberCoders User Support Manager Mountain View, CA; Sunnyvale, CA Full-Time $70,000 - $100,000 Posted 4/5/2013 Katherine Opie is recruiting for this position. Email your resume to Katherine Apply Job Details User Support Manager - Jira, ZenDesk, Level 2-3 Tech Support Based in Mountain View, CA, we are a small, but profitable ...
    Full job description at Monster

    Posted Wed 20th March

  • Help Desk ManagerSecure Mission Solutions(South/Charleston, South Carolina)

    Secure Mission Solutions is currently seeking a Help Desk manager to manage the performance of Level 1 and Level 2 services & support to clients and ensure that service levels are achieved. Ensure that customer expectations are met or exceeded. Responsible for ensuring the staff is meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards ...
    Full job description at Monster

    Posted Tue 2nd April

  • Help Desk AnalystPerry Ellis International Inc.(Miami, Florida)

    HELP DESK ANALYST The Help Desk Analyst serves as the first point of contact for providing extensive first level technical support for hardware and software issues to internal customers. Performs incident taking, tracking, routing and resolution. Reports to help desk manager RESPONSIBILITIES · Answer calls to the Help Desk line and effectively log these calls into the Incident Management software ...
    Full job description at Monster

    Posted Thu 7th February

  • IT Help Desk Support SpecialistThe Bailey Company, LLLP(Denver, Colorado)

    Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Responsible for installing, maintaining, troubleshooting of all restaurant technology, including the register systems. Responsible for maintaini...
    Full job description at Monster

    Posted Mon 11th February

Help Desk Manager Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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