Help Desk Manager Jobs

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  • Help Desk ManagerInsight Global(Gainesville/Jacksonville/Ocala, Florida)

    Insight Global LLC is looking for a Help Desk Manager. As a Help Desk Manager you will be responsible for leadership, technical escalations, project management, customer service, prioritization and work load management. You will be responsible for scheduling and working with the team to support clients on a 24x7 basis. You will be enstablishing ITIL standards and procedures for the structure of th...
    Full job description at Monster

    Posted Wed 16th April

  • Help Desk ManagerYorkville Staffing, Ltd(New York City, New York)

    Job Title: Help Desk Manager (Process management for all aspects of IT Help Desk in major NYC Law Firm Technical Services Director) Summary: The manager will be responsible for the daily operations, productivity and performance of 24x7 IT Help Desk. Candidate will supervise 15 full-time employees, which includes one Supervisor and 14 Help Desk Analysts, as well as any oversight of Temporary Employ...
    Full job description at Monster

    Posted Mon 14th April

  • IT Help Desk ManagerEssential Resources Inc(Southwest, Georgia)

    Enspire Partners is currently looking for a Service Delivery Manager in Columbus GA area for a large Manufacturing Company. This is a market leading client of mine and we have a direct relationship. Please review below: Position: Service Delivery Manager. Location: Columbus GA area Hours: Normally 8 - 5 Monday thru Friday Description: The Service Delivery Manager/ IT Help Desk Manager will be resp...
    Full job description at Monster

    Posted Thu 17th April

  • Help Desk Manager-TS/SCI W/PolyNorthrop Grumman Corporation(Fairfax/Manassas/Reston, Virginia)

    Description Northrop Grumman Information Systems sector is seeking a Help Desk Manager to join our team of qualified, diverse individuals. This position will be located in Dulles, VA. Put your years of experience into a future of excellence. The qualified applicant will become part of a major program with Northrop Grumman's Information Systems. We are looking for dynamic, professional, team-orient...
    Full job description at Monster

    Posted Mon 31st March

  • Help Desk ManagerChenega(Atlanta, Georgia)

    TIME SOLUTIONS, LLC Company Job Title: Help Desk Manager Chenega Job Title: Help Desk Manager Clearance: Background Check Location: Atlanta, GA Reports To: Program Manager FLSA Status: Exempt, Full Time, Regular, Salaried Prepared Date: 04-21-2014 Approved Date: 04-21-2014 *THIS POSITION IS CONTIGENT ON CONTRACT AWARD* Summary: The Help Desk Manager will have overall contract responsibility for th...
    Full job description at Monster

    Posted Mon 21st April

  • Site Manager - Help DeskNorthrop Grumman Corporation(Southwest, Virginia)

    Description Northrop Grumman Information Systems sector is seeking a Site Manager to join our team of qualified, diverse individuals. This position will be located in Lebanon, Virginia. Put your years of experience into a future of excellence. The qualified applicant will responsible for providing end-to-end IT Infrastructure. Roles and Responsibilities: • Manage a team of Help Desk professionals....
    Full job description at Monster

    Posted 3 days ago

  • Account Manager - IT Help Desk ServicesSales Integrity LLC (Recruiting Firm)(Chicago Northwest, Illinois)

    REPORTS TO: VP - Sales and Marketing COMPENSATION Base salary + commission totaling $140 OTE first year (80K base) SUMMARY The Account Manager is responsible for interfacing with current clients, and protecting and enhancing the revenue derived from them. High levels of organization and a task mentality are important in success in this position. REQUIRED SKILLS: IT Services industry experience, 3+...
    Full job description at Monster

    Posted 3 days ago

  • IT Help Desk Manager For Growing Company In Downtown Boston!CyberCoders(Boston, Massachusetts)

    CyberCoders Matching Great People with Great Companies Learn more about CyberCoders IT Help Desk Manager Boston, MA Full-Time $70,000 - $100,000 Posted 4/24/2014 Danielle Razzano is recruiting for this position. Email your resume to Danielle Apply Job Details We provide eldercare advice and care management services at home for aging parents and relatives. Currently, we are building web and mobile ...
    Full job description at Monster

    Posted Mon 21st April

  • Help Desk ManagerMISource(Charlotte, North Carolina)

    About Us At MISource Inc., we connect individuals from a variety of industries with respected companies, both nationally and internationally. Each day, our Recruiters are presenting our clients with talented industry professionals for their most in-demand positions. To accomplish this, the MISource staffing team will invest the time to understand your goals, work experiences, and career objectives...
    Full job description at Monster

    Posted Yesterday

  • Help Desk ManagerKatten Muchin Rosenman LLP(Chicago, Illinois)

    Great Opportunity in the Chicago Office of large National Law Firm!...
    Full job description at Monster

    Posted Yesterday

  • Help Desk Support Manager – Windows, LAN / WAN - ASAPMomentum Resource Solutions(Austin, Texas)

    We currently have a contract to perm position for a Help Desk Support Manager in Austin, TX. Must have experience managing a help desk along with strong hands-on experience. Responsibilities: · Helpdesk Management and Applications Support · Responsible for ensuring availability and reliability of the PC desktops, printers, laptops, blackberries, scanners and other hardware for production use. · Pr...
    Full job description at Monster

    Posted Yesterday

  • Help Desk ManagerWebpass(San Francisco, California)

    The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processe...
    Full job description at Monster

    Posted Thu 3rd April

  • Help Desk ManagerWebpass(San Diego, California)

    The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processe...
    Full job description at Monster

    Posted Thu 3rd April

  • Help Desk ManagerAllied Technology Group, LLC(Little Rock, Arkansas)

    Description: Provide managerial oversight and guidance to members of the managed support help desk. Provide assistance on complex support issues and serve as the escalation point for those issues. Diagnose and resolve technical issues over the phone by using advanced remote management tools. Essential Job Functions: Excellent managerial, remote troubleshooting, and communication skills. Troublesho...
    Full job description at Monster

    Posted Wed 9th April

  • TS Cleared Help Desk ManagerGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
    Full job description at Monster

    Posted Wed 9th April

  • TS Cleared Help Desk ManagerGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
    Full job description at Monster

    Posted Wed 9th April

  • TS Cleared Help Desk ManagerGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
    Full job description at Monster

    Posted Wed 9th April

  • Help Desk Manager/Service Desk ManagerTELESIS Corporation(Prince George's County, Maryland)

    Service Desk Manager The SD Supervisor, will maintain communications with the SDMgr and Client to review and enhance procedures and methodology, thereby promoting continuous improvement of the Service Desk. Key responsibilities will include but are not limited to: Daily Oversight of Tier 1 and Tier 2 Responsible for performance evaluations and related compensation recommendations, discipline, trai...
    Full job description at Monster

    Posted Tue 1st April

  • CDC Office Clerk II - Help Desk RepresentativeAviall, Inc.(Dallas, Texas)

    CDC Warehouse Office Clerk II - Help Desk Representative 3rd Shift: 8:30PM - 5:30AM The purpose of this job is to provide resolution on CDC shipment issues to all requesting parties. Decision Making Authority of this Job: • How to handle requests from customers (internal) and CDC operations. • Determines the best way to resolve opportunities for customers. • Determines what level of contact is nee...
    Full job description at Monster

    Posted Thu 27th February

  • Help Desk TechnicianWashington Radiology Associates(Fairfax/Manassas/Reston, Virginia)

    Washington Radiology Associates, PC is a private physician-owned medical practice with six state-of-the-art clinical offices located throughout DC, VA, MD. We offer the latest technology supported by a staff dedicated to quality patient care. We offer a generous benefits package and competitive compensation. WRA is seeking an experienced full or part-time Help Desk Technician to join our team of d...
    Full job description at Monster

    Posted Fri 28th February

Help Desk Manager Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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