Help Desk Manager Jobs

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  • IT Specialist 3 (Help Desk Manager) & Instructional DesignerYakima Valley Community College(Central/Yakima, Washington)

    YVCC is recruiting for the following positions: •IT Specialist 3 (Help Desk Manager). This is a full-time, 12-month per year classified position. •Instructional Designer. This is a full-time, 12-month per year administrative position. To apply visit our college website: www.yvcc.edu or call us at (509) 574-4670. EOE This listing brought to you by The Spokesman-Review Classified Ads...
    Full job description at Monster

    Posted Sun 13th April

  • Help Desk ManagerInsight Global(Gainesville/Jacksonville/Ocala, Florida)

    Insight Global LLC is looking for a Help Desk Manager. As a Help Desk Manager you will be responsible for leadership, technical escalations, project management, customer service, prioritization and work load management. You will be responsible for scheduling and working with the team to support clients on a 24x7 basis. You will be enstablishing ITIL standards and procedures for the structure of th...
    Full job description at Monster

    Posted 2 days ago

  • Help Desk ManagerYorkville Staffing, Ltd(New York City, New York)

    Job Title: Help Desk Manager (Process management for all aspects of IT Help Desk in major NYC Law Firm Technical Services Director) Summary: The manager will be responsible for the daily operations, productivity and performance of 24x7 IT Help Desk. Candidate will supervise 15 full-time employees, which includes one Supervisor and 14 Help Desk Analysts, as well as any oversight of Temporary Employ...
    Full job description at Monster

    Posted Mon 14th April

  • Help Desk Manager-TS/SCI W/PolyNorthrop Grumman Corporation(Fairfax/Manassas/Reston, Virginia)

    Description Northrop Grumman Information Systems sector is seeking a Help Desk Manager to join our team of qualified, diverse individuals. This position will be located in Dulles, VA. Put your years of experience into a future of excellence. The qualified applicant will become part of a major program with Northrop Grumman's Information Systems. We are looking for dynamic, professional, team-orient...
    Full job description at Monster

    Posted Mon 31st March

  • Help Desk ManagerKforce Inc(Los Angeles, California)

    Our client is seeking a Help Desk Manager in Los Angeles, California (CA). Job Summary: The Helpdesk Manager will be responsible for overseeing the day-to-day technology operations across the network. He/she will manage the monitoring, tracking and coordination of help desk functions and work with the Operations team to plan procurement of school and staff hardware and software. In addition, the H...
    Full job description at Monster

    Posted Yesterday

  • IT Help Desk ManagerEssential Resources Inc(Southwest, Georgia)

    Enspire Partners is currently looking for a Service Delivery Manager in Columbus GA area for a large Manufacturing Company. This is a market leading client of mine and we have a direct relationship. Please review below: Position: Service Delivery Manager. Location: Columbus GA area Hours: Normally 8 - 5 Monday thru Friday Description: The Service Delivery Manager/ IT Help Desk Manager will be resp...
    Full job description at Monster

    Posted Yesterday

  • Help Desk ManagerWebpass(San Francisco, California)

    The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processe...
    Full job description at Monster

    Posted Thu 3rd April

  • Help Desk ManagerWebpass(San Diego, California)

    The Job Your responsibility is to lead and manage the residential help desk team and customer service representatives. You will take help desk calls and residential sales calls, coach the existing staff in all cities, monitor the ticket queue, review a sample of all closed tickets, listen to completed calls, run weekly help desk meetings, unify the language used in our ticketing and sales processe...
    Full job description at Monster

    Posted Thu 3rd April

  • Help Desk ManagerAllied Technology Group, LLC(Little Rock, Arkansas)

    Description: Provide managerial oversight and guidance to members of the managed support help desk. Provide assistance on complex support issues and serve as the escalation point for those issues. Diagnose and resolve technical issues over the phone by using advanced remote management tools. Essential Job Functions: Excellent managerial, remote troubleshooting, and communication skills. Troublesho...
    Full job description at Monster

    Posted Wed 9th April

  • TS Cleared Help Desk ManagerGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
    Full job description at Monster

    Posted Wed 9th April

  • TS Cleared Help Desk ManagerGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
    Full job description at Monster

    Posted Wed 9th April

  • TS Cleared Help Desk ManagerGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility • Overall responsibility for help desk associated with the identification, prioritization and resolution of reported problems. • Ensures help desk support is properly coordinated, monitored, tracked and resolved • Has overall responsibility and authority for Tier 2 Help Desk and technical support • Proactively identifies and manages issues and...
    Full job description at Monster

    Posted Wed 9th April

  • Help Desk Manager/Service Desk ManagerTELESIS Corporation(Prince George's County, Maryland)

    Service Desk Manager The SD Supervisor, will maintain communications with the SDMgr and Client to review and enhance procedures and methodology, thereby promoting continuous improvement of the Service Desk. Key responsibilities will include but are not limited to: Daily Oversight of Tier 1 and Tier 2 Responsible for performance evaluations and related compensation recommendations, discipline, trai...
    Full job description at Monster

    Posted Tue 1st April

  • CDC Office Clerk II - Help Desk RepresentativeAviall, Inc.(Dallas, Texas)

    CDC Warehouse Office Clerk II - Help Desk Representative 3rd Shift: 8:30PM - 5:30AM The purpose of this job is to provide resolution on CDC shipment issues to all requesting parties. Decision Making Authority of this Job: • How to handle requests from customers (internal) and CDC operations. • Determines the best way to resolve opportunities for customers. • Determines what level of contact is nee...
    Full job description at Monster

    Posted Thu 27th February

  • Help Desk TechnicianWashington Radiology Associates(Fairfax/Manassas/Reston, Virginia)

    Washington Radiology Associates, PC is a private physician-owned medical practice with six state-of-the-art clinical offices located throughout DC, VA, MD. We offer the latest technology supported by a staff dedicated to quality patient care. We offer a generous benefits package and competitive compensation. WRA is seeking an experienced full or part-time Help Desk Technician to join our team of d...
    Full job description at Monster

    Posted Fri 28th February

  • CDC Office Clerk II - Help Desk RepresentativeAviall, Inc.(Dallas, Texas)

    CDC Warehouse Office Clerk II - Help Desk Representative 3rd Shift: 8:30PM - 5:30AM The purpose of this job is to provide resolution on CDC shipment issues to all requesting parties. Decision Making Authority of this Job: • How to handle requests from customers (internal) and CDC operations. • Determines the best way to resolve opportunities for customers. • Determines what level of contact is nee...
    Full job description at Monster

    Posted Thu 27th February

  • Help Desk/Network MonitorGeneral Dynamics Advanced Information Systems(Chico/Eureka, California)

    General Dynamics Advanced Information Systems (GDAIS) is part of General Dynamics and has been a trusted partner to the U.S. intelligence, maritime, space and homeland communities for more than 50 years. With the expertise to lead, the insight to deliver and the commitment to succeed, we staff each mission with a carefully selected team of seasoned professionals. Headquartered in Falls Church, Va....
    Full job description at Monster

    Posted Mon 17th March

  • Help Desk Support(New York City, New York)

    Job Title: Help Desk Support Job Location: New York, NY Job Description: We have an exciting opportunity for a knowledgeable, savvy and hands-on Support Person in a fast-paced and growing environment. This position is responsible to support, analyze, and implement Desktop/Server/Network technologies and to insure system reliability and security within the infrastructure. Job Duties and Responsibil...
    Full job description at Monster

    Posted Fri 14th March

  • Senior Help Desk AnalystBeth Israel Deaconess Medical Center – BIDMC(Boston, Massachusetts)

    Senior Help Desk Analyst Job Summary: Ensures proper and on-going day-to-day operation of BIDMC computers, printers, peripherals, and mobile devices, identifying potential problems, resolving moderately difficult to complex computer-related problems according to established IS policies, procedures and standards. Department Specific Job Responsibilities: Assist in the performance of Computer Operat...
    Full job description at Monster

    Posted Fri 21st March

  • IT Help Desk - NOC - Multiple Openings!Netvault 360(Boulder/Fort Collins, Colorado)

    Operations Support Specialist - Immediate Hire Job description: daily tasks, roles, duties and responsibilities Network Support, Database Support, Storage and Software Support, SaaS UPDATED SKILLS SUMMARY: OS installation and setup Install and configure file systems System administration and tuning Understanding of LAN setup and configurations Understanding of Storage Area Networks (SAN), Network ...
    Full job description at Monster

    Posted Mon 24th March

Help Desk Manager Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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