Framingham Worcester Customer Service Jobs

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  • Customer Service Support AgentAkibia(Framingham/Worcester, Massachusetts)

    Interacts with external and internal customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and report...
    Full job description at Monster

    Posted Today

  • Marketing Specialist / CP8116Saint-Gobain Ceramics & Plastics, Inc.(Framingham/Worcester, Massachusetts)

    Position Description: Saint-Gobain is a leading worldwide producer of abrasives, building materials, high-performance plastics, insulation, flat glass, glass containers, piping, reinforcements and industrial ceramics. In the U.S. and Canada, Saint-Gobain employs over 24,000 people, and has approximately 200 manufacturing locations. Its total U.S. and Canada sales is $8.4 billion. Saint-Gobain’s Ce...
    Full job description at Monster

    Posted Wed 11th April

  • Senior BuyerThermo Fisher Scientific(Framingham/Worcester, Massachusetts)

    Title: SENIOR BUYER Div/BU: Environmental & Process Instruments Division / Air Quality Instrumentation Location: Franklin MA Reports To: Supply Chain Manager General Scope & Responsibilities: The Buyer is responsible for negotiating terms and conditions of purchase and purchasing of direct and indirect material spend. Responsible for assuring that the requirements for these purchased items are fil...
    Full job description at Monster

    Posted Fri 18th May

  • Senior Project Leader, ITThermo Fisher Scientific(Framingham/Worcester, Massachusetts)

    Title: Senior Project Leader, IT Division: Environmental & Process Instruments Division Reports to: Director IT Location: Franklin MA with occasional trips to Chelmsford MA The Senior IT Project Leader oversees the initiation, development and execution of assigned projects within a defined period of time. He or she will work closely with the functional business groups to ensure the efficiency and ...
    Full job description at Monster

    Posted Mon 9th April

  • Supervisor - Medical Device - 2nd ShiftSJM Cardiovascular(Framingham/Worcester, Massachusetts)

    Description of Work: Position Summary: Medical device experience preferred. This 2nd shift position will be responsible for driving the process of continuous improvement and lean principles. They are responsible for their shifts' performance with respect to safety, quality, on-time delivery and cost. Essential Functions: Accountable for shift's safety, quality, on-time delivery, and cost performan...
    Full job description at Monster

    Posted Thu 31st May

  • Senior Project Manager- OperationsThermo Fisher Scientific(Framingham/Worcester, Massachusetts)

    Job Title: Senior Project Manager- Operations Band: IV Location: Franklin MA Division/BU EPD/Environmental Monitoring Department: Manufacturing Reports to: Director of Operations Summary This position requires detailed contact with outside customers or vendors at time. Internal contacts are required both within and between departments including management, finance, marketing, applications, quality...
    Full job description at Monster

    Posted 2 days ago

  • Procurement ManagerThermo Fisher Scientific(Framingham/Worcester, Massachusetts)

    Job Title: Procurement/Sourcing Manager Band: IV Travel Required: 25% Department: Operations Location: Franklin, MA. Reporting Relationships: Reports to: Director, Operations & Sourcing Supervises: Sourcing & Purchasing Essential Duties and Responsibilities Directs the activities of the Production Sourcing & Purchasing Departments including collaboration with Division Strategic Sourcing, which sou...
    Full job description at Monster

    Posted 2 days ago

  • Credit & Collections ManageThermo Fisher Scientific(Framingham/Worcester, Massachusetts)

    Job Title: Credit & Collections Manager Division/Business Unit: Environmental & Process Instruments Division / Franklin Financial Shared Services Location: Franklin, MA Reports to: Assistant Controller Thermo Fisher Scientifics’, Environmental & Process Instruments Division generates apx., $500 million in annual revenues with 1,800 employees. Franklin Financial Shared Services supports over half o...
    Full job description at Monster

    Posted Mon 16th April

  • Site SpecialistThermo Fisher Scientific(Framingham/Worcester, Massachusetts)

    Position Summary: Develop, maintain, revise and update current performance indicators and metrics to ensure customer satisfaction levels are met Manage inventory levels to maximize stock efficiency and prevent stock-outs Cycle count customer inventory to identify re-order point and quantity using SAP scanner Utilize the various applications for overall site maintenance: Fisher Customer Service dat...
    Full job description at Monster

    Posted 2 days ago

  • General ManagerBoston Market(Framingham/Worcester, Massachusetts)

    General Managers THE GENERAL MANAGER SETS THE TONE! THEY CREATE THE ENVIRONMENT AND THE CULTURE!! General managers at Boston Market inspire, coach and develop each member of their team to grow to their full potential and to deliver "The Boston Market Experience" to our guests every shift, every day. Our general managers set clear direction and expectations so every member of their team knows exact...
    Full job description at Monster

    Posted 3 days ago

  • Customer Service Specialist IUnum(Framingham/Worcester, Massachusetts)

    Come and share your professional expertise with Unum, a Fortune 250 insurance company and marketplace leader in disability-based insurance products and return to work services. At Unum, our people truly make a difference, both in the lives of our customers and in the success of our company. This position is responsible for providing highly responsive and quality service to customers through the us...
    Full job description at Monster

    Posted Wed 9th May

  • Customer Service Representative - Framingham, MALiberty Mutual Group(Framingham/Worcester, Massachusetts)

    Liberty Mutual Insurance “Helping people live safer, more secure lives” since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and third largest property and casualty insurer in the U.S. based on A.M. Best Company’s report of 2010 net written premium. Liberty Mutual also ranks 82nd on the Fortune 100 list of largest corporations in the U.S. based on 2010 revenue. As of D...
    Full job description at Monster

    Posted Wed 16th May

  • Customer Service Data AnalystReliant Medical Group(Framingham/Worcester, Massachusetts)

    Full Time 40 hrs/week M-F 8:30 - 5:00 pm Our people set us apart . Our community makes us who we are . As the pioneer of the multi-specialty medical group practice in Central Massachusetts, Reliant Medical Group leads the way in delivering high-quality, patient-centered care. Our 260 physicians, together with a multi-disciplinary team of 1700 medical professionals and staff, serve nearly 200,000 p...
    Full job description at Monster

    Posted Fri 18th May

  • Customer Sales Rep I - OutboundPhilips(Framingham/Worcester, Massachusetts)

    JOB PURPOSE: This position requires aggressive outbound calling techniques to convert phone and Internet leads into sales of Lifeline’s products and services. The OSR will utilize qualified lead, suspect and pre-planned marketing program follow-up activity to drive sales results. This may include participation in preparing for the program; understanding the value proposition; demand creation; foll...
    Full job description at Monster

    Posted Tue 8th May

  • Customer Relations SpecialistStaples(Framingham/Worcester, Massachusetts)

    Position Summary As a Customer Relations Specialist you will be directly responsible for responding to customer inquiries, compliments, or complaints directed to the home office via telephone, email, or written letters in a professional manner representing Staples. Follow professional communication guidelines for handling customer contacts, listening carefully to the customer to assess his or her ...
    Full job description at Monster

    Posted Wed 23rd May

  • Front Desk Customer ServiceRegus Management Group, LLC(Framingham/Worcester, Massachusetts)

    The Regus Group is the world’s largest provider of outsourced workplaces, including executive suites, meeting rooms, conference rooms, video conferencing studios and training rooms for companies of any size. The Regus Group network has 1,200 business centers in 95 countries. We offer competitive salaries, excellent benefits and the opportunity for internal career advancement. We help our clients b...
    Full job description at Monster

    Posted Fri 25th May

  • Customer Service – Scheduling Customer Service Interviews NowAmerican Income Life(Framingham/Worcester, Massachusetts)

    Beginning a sales career with American Income Life Insurance Company is your Opportunity Unlimited. We are looking for sales minded individuals to fill several local sales positions in your area. Incentives • Conventions and sales incentive trips • Production awards • Weekly bonuses and lifetime renewals • Quality training • Advancement opportunities based on performance Your Sales Career Could Lo...
    Full job description at Monster

    Posted Wed 30th May

  • FT Service Technician (Framingham, MA)The ICEE Company(Framingham/Worcester, Massachusetts)

    ICEE Looking for a Career? 45 years in business and still growing strong! FT Service Technician Framingham, Westborough and Worcester, MA SUMMARY Technicians will be held to a high standard of service, ICEE has a commitment to success: to our customers, partners, and employees. Technicians are required to service all ICEE and restaurant equipment such as: Frozen Carbonated and Non Carbonated dispe...
    Full job description at Monster

    Posted Thu 24th May

  • Customer Service - Looking For Career ChangeAvon(Framingham/Worcester, Massachusetts)

    AVON is looking for part time or full time Sales Representatives! Join the career change movement, or just complement your current career. At AVON, people from the following career paths have had success: Accounting, Receptionists, Human Resources, Administrative Assistants, Business Development Retail, Sales, Inside Sales, Outside Sales, Customer Service, Call Center, Clerical, Secretaries, Insur...
    Full job description at Monster

    Posted Thu 31st May

  • Customer Relations ManagerStaples(Framingham/Worcester, Massachusetts)

    Position Summary: Oversee day-to-day operations of the Office of the President Team, ensuring the highest level of customer service to store associates, field managers and end customers. Develop, communicate, and implement ongoing performance expectations of the team through on-on-going call monitoring and observations. Effectively coach associates to continue to drive efficiencies and performance...
    Full job description at Monster

    Posted Thu 31st May

Framingham Worcester Job Search Tip

Customer service is a requirement of every company and business that expects to be successful. Representatives are hired who can handle customer relations, issues and questions. The job outlook for this type of work is very good because of its relevance to any successful business. Plus, minimal education is required to get started in a customer service position. On-the-job experience can be as important as education in receiving promotions within a company. As young customer service representatives are promoted or move into other positions, the turnover rate is high for this type of work, allowing for many available opportunities. Often there are many more jobs available than there are job seekers to fill them.

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