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Job Description: Catapult Technology is a mid-tier Service-Disabled Veteran-Owned (SDVO) information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide the resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join “big company” expertise with “small company” attitude ...
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Posted Mon 7th May
Job Description: Catapult Technology is a mid-tier Service-Disabled Veteran-Owned (SDVO) information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide the resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join “big company” expertise with “small company” attitude ...
Full job description at Monster
Posted Mon 7th May
Job Description: Catapult Technology is a mid-tier Service-Disabled Veteran-Owned (SDVO) information technology and management consulting firm. As a Catapult team member, we invest in your growth and provide the resources you need to do your job better, from a positive work-life environment to a robust professional development program. We join “big company” expertise with “small company” attitude ...
Full job description at Monster
Posted Mon 7th May
SUMMARY The primary intent of your job position is to provide computing support and to perform computer Help Desk support in an efficient manner in accordance with established procedures and as directed by your supervisor. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to p...
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Posted Fri 6th April
Title: Director Help Desk Call Center Responsibilities: The Help Desk Director will be responsible for managing the daily operations of WorldPay’s technical support teams. He/she will guide the activity of 6-7 Supervisors and their teams to determine best practices and process improvements in a highly customer-focused environment. Will ensure that customer-facing representatives receive daily feed...
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Posted Tue 15th May
Job Title: Service Desk Team Lead Purpose of the Role: To supervise the Service Desk team and as part of the team act as first point of contact for WorldPay Internal users for reporting all IT related issues. To accurately record all Incidents and Requests and requests either from telephone, email or walk-up, and where possible provide a 1st time fix, and where this is not possible escalate to the...
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Posted Thu 17th May
Title: Service Desk Analyst Responsibilities: Position will provide Tier 1 IT Service Desk support to WorldPay employees. Serve as initial point of contact for all calls, emails and tickets sent to Service Desk. Take ownership of every call and see that end user is satisfied with result of call. Trouble-shoot IT issues and gather sufficient user information to route IT tickets to the appropriate r...
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Posted Thu 17th May
Essential Job Functions Position Summary 2 years IT related experience troubleshooting hardware, software, and connectivity issues. Must have at least 1 year of experience in an IT call center environment. Due to the amount of direct interaction with customers and client, excellent communication skills (written and verbal) are required. Must be highly reliable and able to work independently. Candi...
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Posted Fri 18th May
Help Desk Support Analyst The primary goal of a Level One Analyst (LOA) is to provide the highest quality help desk support to law firms and legal intensive businesses. The LOA must be able to think technically and analytically; communicate professionally; troubleshoot effectively; keep up-to-date with relevant training and technologies; and otherwise perform the duties required to provide timely,...
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Posted Mon 9th April
Job Description Candidate will provide customer support assistance in a Windows XP/7 environment. This position requires the ability to take incoming customer calls over the telephone, log calls in Peregrine Service Center, and resolve them in a timely manner. Must be able to meet SLAs in a high volume environment. Must have solid MS application experience. Candidate will provide extensive support...
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Posted Wed 23rd May
Visit our company profile via social sites below: LinkedIn Profile FaceBook OSI Website Project Description: Our client is embarking upon a SAP CRM upgrade from Version 5 to 7. Project duration: Approximately 9 months. Start Date: End of June 2012 Position Duration: Initially 3 months then rolling 3 months Reports To: Project Manager/ Stream Leader Experience: § Minimum of 5 years’ experience in C...
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Posted Wed 23rd May
Title: Customer Support Specialist I ( Help Desk Specialist I) Responsibilities: Provide ongoing support to our merchant base concerning POS Terminals and technical support around our Terminal Product Line. Specialists are responsible for the customer’s overall satisfaction by providing quality POS account management. Promptly answer telephone calls, e-mail, and Web inquiries as an agent in an ACD...
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Posted 3 days ago
We have an immediate opening for a Service Desk Specialist for a 3 month+ contract located Peachtree City, GA. The Service Desk Specialist provides first-line support to customers and assists them with hardware and software problems via phone and e-mail. This position will require this individual to work from 10am to 7pm (shift). Qualifications Minimum of 3 years experience in a phone-based IT Ser...
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Posted Tue 15th May
Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Service Desk Analyst opportunity with a leading company in Peachtree City, GA In this position candidates will … Acts as a single point of contact for user issue resolution. This includes defining the issue, identifying issue re...
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Posted Thu 17th May
The Sr. IT Client Consultant is the Tactical Client Advocate responsible for overseeing and managing the capture and resolution of production related issues or requests. The Sr. IT Client Consultant manages troubleshooting efforts, changes and client communication for cases opened against his/her portfolio of Clients. The Sr. IT Client Consultant acts as a client advocate within AT&T Hosting & App...
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Posted Thu 10th May
Athens Micro is looking for a sharp, career-minded individual with strong Microsoft Windows experience and a desire to be a productive, long-term part of a winning team. This new team member will be responsible for supporting, and troubleshooting desktop and notebook PCs for business clients. Continuing education and active pursuit of new certifications are encouraged and rewarded. Advancement opp...
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Posted Fri 18th May
Gainesville State College is accepting applications for the benefit-eligible position of Evening Helpdesk Support Specialist on the Oconee campus. Qualified candidates must have strong network, hardware and software configuration troubleshooting skills. Excellent customer service and time management skills required. For a full job description and application procedure visit our website http://www....
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Posted Yesterday
The Regus Group is the world’s largest provider of outsourced workplaces, including executive suites, meeting rooms, conference rooms, video conferencing studios and training rooms for companies of any size. The Regus Group network has 1,200 business centers in 95 countries. We offer competitive salaries, excellent benefits and the opportunity for internal career advancement. We help our clients b...
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Posted Tue 22nd May
Regus Group is the world’s largest provider of outsourced workplaces, including executive suites, meeting rooms, conference rooms, video conferencing studios and training rooms for companies of any size. The Regus Group network has 1,200 business centers in 95 countries. We offer competitive salaries, excellent benefits and the opportunity for internal career advancement. We help our clients break...
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Posted Tue 29th May
Front Desk Coordinator TMX Finance is one of the largest, fastest growing and most profitable consumer specialty finance companies in the United States, with a family of brands to include TitleMax, TitleBucks, InstaLoan. Headquartered in beautiful Savannah, Georgia, TMX Finance has over 800 stores in twelve states and has aggressive growth plans to double in size over the next five years. The rapi...
Full job description at Monster
Posted Wed 16th May
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
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