Sort by: Date | Relevance
Help Desk 2-6 Months (0-2 Years Experience) in Rochester, NY: this is a 2-6 month contract position. This position could go permanent for the right Candidate. SUMMARY: Takes all calls coming into the IT Customer Support Center and provides the highest quality technical support in a courteous and professional manner. Escalate issues within IT after all know problem solving techniques have been exha...
Full job description at Monster
Posted Thu 26th April
The Social Science Research Network (SSRN) is a fast-growing ePublisher with tremendous opportunities and areas for growth. Located in Rochester, NY, SSRN focuses on scholarly research, working with academic and research institutions around the world. We are a growing Internet company looking to add new individuals to our staff. We are looking for applicants wanting to learn, grow and work in a dy...
Full job description at Monster
Posted Wed 11th April
Help Desk Technician " Level II Long Island co. seeks motivated, responsible, experienced Help Desk Technician for handling level II calls sent to corporate help desk. Position requires minimum 4 yrs of strong desktop support / corporate help desk experience - MCSE Certification preferred. Position requires in-depth knowledge supporting desktop applications in a Windows XP/7 environment. In additi...
Full job description at Monster
Posted Sat 12th May
*Please note this position opportunity is within UNISYS TECHNICAL SERVICES (UTS), LLC (a subsidiary of Unisys Corporation), not Unisys Corporation.* We are currently hiring permanent employees for entry-level helpdesk roles to join Unisys Technical Service’s state-of-the-art call center in Rochester, NY. Our helpdesk agents are responsible for handling inbound calls from external and internal cust...
Full job description at Monster
Posted Tue 15th May
Overview: About the Job The FHD Team Lead will manage the day to day activities of two US based analysts tasked with handling all Billing/Finance related inquiries through our in house ticket system. The position requires strong verbal and written communication skills as the primary function will be to resolve escalated inquiries often requiring the coordination of efforts among Sales and Finance ...
Full job description at Monster
Posted Mon 21st May
Custom Computer Specialists, Inc. is one of the leading integrators working in the New York City Department of Education for over 15 years. We have successfully provided network integration including wired, wireless, IP Video Surveillance and desktop, laptop deployments services to our valued customers in the education sector. Our goal is to make technology easy for Twenty First Century teaching a...
Full job description at Monster
Posted Wed 23rd May
Help Desk Specialist Resolution and/or routing of incoming support calls, installation of applications and hardware, and server maintenance. Requires 4-yr. degree and certifications in key applications and systems. Diverse knowledge of wireless communications, and knowledge of personal computers, servers, hardware and software components as well as network hardware. Candidates seeking an opportuni...
Full job description at Monster
Posted Fri 25th May
Now Hiring Help Desk Analyst $22.00/hr Full-Time - Temporary New York, NY Duties/Requirements: Respond to queries and expeditiously fulfill service requests Diagnose, troubleshoot and resolve application incidents Perform root cause analysis and develop checklists for typical problems Escalate incidents to the Helpdesk Supervisor or Level 2 experts when appropriate according to established procedu...
Full job description at Monster
Posted Tue 29th May
Inergex is a rarity in today's corporate America environment. Our employees were recently surveyed and when asked what makes Inergex unique, all the responses had an element of the same common thread-the people. The people working at Inergex display the highest caliber of professionalism and strive to continuously improve upon their skills to lead rather than follow. They also said that the leader...
Full job description at Monster
Posted 2 days ago
Excellent Opportunity for Financial Services Front Line Help Desk Support We are looking for entry level IT/help desk professionals to support IT applications for a large Financial Services Client. This is a great opportunity to learn the inner workings of an IT support environment. Responsibilities: In this role you will learn first level support processes to proactively monitor e-mail service al...
Full job description at Monster
Posted Tue 10th April
CARCO Group, Inc., a leading information service company, located in Holtsville has an immediate opening for a Help Desk/Customer Service Technician. This person will provide technical support to clients, vendors, and applicants. Monitoring the dispatchers and error queues and emails for specific issues. Provide Customer Service management with feedback relating to user/client/applicant issues. Tr...
Full job description at Monster
Posted Tue 1st May
Help Desk position for a fast pace company. This is a full time position. Must be both technically and customer service oriented. Ability to handle multiple calls and situations. Excellent written and verbal communication skills Must be able to manage multiple responsibilities simultaneously. Self motivated, well organized and detail oriented. Must have the ability to troubleshoot/setup: * Windows...
Full job description at Monster
Posted Tue 1st May
Iconic New York hospitality and attraction company seeks an IT Help Desk Support Specialist. Responsibilities will include, providing first-level IT Support for all end-users via telephone and email; troubleshooting; and resolving hardware, software and voice/data communication systems issues. Additionally, you will write concise, informative service tickets; follow-up on all tickets in a timely m...
Full job description at Monster
Posted Tue 8th May
Experis is looking for an experienced help desk associate to work on a new project with a local NY Government Agency. SCOPE OF SERVICES: The Service Desk will be the primary and first level of support for the 3,500 end users who will contact the Service Desk directly for support 24/7. Job Tasks: Develop resolutions on Desktop Systems based on troubleshooting tasks Provide problem management to use...
Full job description at Monster
Posted Mon 7th May
Help Desk Technician " Level I Long Island co. seeks motivated, responsible, Help Desk Technician for handling level I calls sent to corporate help desk. Entry level applicants will be considered, 1+ yrs experience working in a corporate help desk environment preferred. Position requires knowledge supporting desktop applications in a Windows XP/7 environment. Knowledge of Microsoft infrastructure ...
Full job description at Monster
Posted Sat 12th May
Desk Top/Help Desk Support: Contract & Perm roles in Palo Alto, CA; McLean VA; & NYC W2 (1099 Preferred). Perm Hires- Relo & Stock Options to start ASAP - What you will be doing: Working for the Best! The successful Desk Top/Help Desk Support Technicians will be providing stellar help desk support. He/She will be primarily focused on troubleshooting basic networking and connectivity issues as well...
Full job description at Monster
Posted Wed 16th May
The Help Desk Support Specialist is a member of the on-site company delivering exceptional customer service at a mid-town law firm. Responsibilities include providing a combination software and systems support, basic troubleshooting, and incident management documentation. Two shifts are available - there is an immediate need for Mon. - Fri. 12 Noon - 9 p.m. The other shift is Mon. - Fri., 9 - 5 p....
Full job description at Monster
Posted Wed 16th May
Required Skills: DUTIES and RESPONSIBILITIES: - Provide day to day leadership of the Help Desk Team and functions. - Supervise a team of Help Desk Associates to provide, maintain, and manage smooth and efficient operations of our Help Desk. - Responsible for ensuring customer satisfaction and drive towards maximized customer service at all times. - Uses Call Management Software to keep records of ...
Full job description at Monster
Posted Fri 25th May
Publishing Giant located in midtown seeks a Help Desk Technician for an immediate long term temp position. Responsibilities include: Help Desk Support- 50% desktop support, 50% phone support Responsible for supporting 150+ users between three associates Requirements Must have PC Support , Mac support is a plus Must have experience supporting Blackberry Prior experience in Publishing required- supp...
Full job description at Monster
Posted Tue 29th May
Experis is looking for a mid level help desk analyst for a position in Midtown Manhattan. Will be working with a major utility company based out of New York City. Candidate must be willing to work overtime and be flexible with work hours, be on call, and respond to emergencies. The schedules are as follows: Monday-Friday (Days), Tuesday-Saturday, Monday-Friday (Nights), subject to change. Required...
Full job description at Monster
Posted Tue 29th May
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
Learn how to write a resume, find relevant examples of resumes, read through resume help, and then create your resume.
Search through Help Desk jobs by State on Flipdog!