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WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Desktop/Help Desk Technician JOB DESCRIPTION Responsible for IT Help Desk phone calls, triage calls, take and deliver messages, provide information to callers. Enter calls into tracking system, communicate issues, and ensure follow-up and...
Full job description at Monster
Posted 2 days ago
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate’s degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.