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Job Description: Overview TEKsytstems is looking for a level 1 Helpdesk Technician to join their team for a 3 month contract. This individual through excellent customer service skills will be providing call escalation and resolution to IT technical issues to internal end-users all across the company using a variety of tools and documentation. This Helpdesk Technician is an IT generalist and is the...
Full job description at Monster
Posted Wed 18th November
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate’s degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.