Chicago Northwest Help Desk Jobs (IL)

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SAP Help Desk AnalystCIBER, Inc.(Chicago Northwest, Illinois)
Consultant will provide telephone support for SAP and related technologies. Consultant will be expected to meet and exceed department goals such as resolving 60% of service calls on first contact, attain 85% customer satisfaction ratings, achieve documentation and phone evaluation scores of 90%. Consultant must be able to take, thoroughly troubleshoot and document troubleshooting steps for 30 - 60...
Full job description at Monster
Posted Thu 15th October

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Chicago can attribute much of its economic success to the business/financial sector. This industry alone employs upwards of 900,000 individuals. Of all the financial centers in the world, Chicago is ranked number five. The IT industry is also big business in Chicago and the city ranks number four in the high-tech arena, surpassing even Boston. There are many research and development facilities in Chicago. The Windy City is known for having the highest number of chemists in the nation. Tourism is a big part of the city's economy. Chicago is the destination of many international travelers and the chosen location for many corporate meetings, trade shows and conventions.

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