Cana Help Desk Jobs (VA)

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  • Help Desk Coordinator Sr Associate - Herndon, VA - TS/SCI With CI Or Full Scope Poly RequiredCsc(Fairfax/Manassas/Reston, Virginia)

    * Candidate must hold at least CI polygraph, and be willing to upgrade to Full Scope Polygraph in order to be consider for employment * Essential Job Functions Monitors help desks calls and responds appropriately to user requests and problems identified through review. Assists in coordinating the scedules of help desk personnel to ensure proper coverage. Defins ane writes documentation for standar...
    Full job description at Monster

    Posted Mon 16th January

  • Level II Help Desk - VACiber(Richmond, Virginia)

    General Description: The IT Help Desk provides essential support for information technologies. Tier II Help Desk staff work in a dynamic, fast-paced environment that requires flexibility with hours. Help Desk personnel provide end user support over the phone, through remote management and in-person to internal staff. Must have or be able to obtain a secret clearance Functional Responsibility: Supp...
    Full job description at Monster

    Posted Tue 31st January

  • SAMS-E/PBUSE Help Desk Technical Support II - FORT LEE, VAGlobal Security & Engineering Solutions(Richmond, Virginia)

    Job Description (1) Seeking a full time Help Desk Technician for SAMS-E/PBUSE. Must have military experience in Army Logistical Procedures; SAMS-E as well as PBUSE experience. Candidate should possess knowledge of standardized Army supply regulations, policies, procedures or other written or verbal instructions relating to maintenance management operations, status processing; operational and maint...
    Full job description at Monster

    Posted Mon 23rd January

  • Entry Level Help Desk TechnicianCsc(Northern, Virginia)

    CSC is seeking an experienced Level 1 Help Desk Technician to join our excellent support team providing support to the Air Force Office of Special Investigations at Quantico VA. Candidates must possess a current DoD Top Secret security clearance and meet minimum DoD 8570.1 certification requirements. DoD 8570.1 Certification requirements: CompTIA A+ Plusses: Microsoft Certified Desktop Support Tec...
    Full job description at Monster

    Posted Wed 25th January

  • IT Help Desk ConsultantUniversal Consulting Services, Inc.(Vienna, Virginia)

    Universal Consulting Services, Inc. was founded in 2000 with the mission of becoming a highly professional and trusted provider of innovative business and technology solutions for the government and industry. That mission was achieved and continues to drive UCS’s workforce today. UCS is an 8(a) Certified, Woman-Owned, Disadvantaged Business headquartered in Fairfax, VA, and supports customer needs...
    Full job description at Monster

    Posted Mon 6th February

  • Sr Technician, Help Desk (TS/SCI Req'd)General Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Chantilly facility Overview General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain ...
    Full job description at Monster

    Posted Fri 3rd February

  • Tier I Help Desk OperatorGeneral Dynamics Information Technology(Fairfax/Manassas/Reston, Virginia)

    This position is located in our VA, Herndon facility The selected candidate will serve as the centralized Point of Contact (POC) for all Customs and Border Protection (CBP) customers, staffed 24 hours/day and 365 days/year, and will provide the first level of support (Tier I) for all CBP customer technology inquiries and support services. The operator will serve as the initial point of contact for...
    Full job description at Monster

    Posted Mon 13th February

  • Help Desk EngineerBestica(Fairfax/Manassas/Reston, Virginia)

    Sevatec, Inc. is an 8(a) certified, CMMI Level 3-rated management consulting and technology services firm focused on designing and implementing innovative, cost-effective, and customer-centric solutions. Sevatec is a trusted advisor and agile thought leader to numerous clients in the federal government, offering solutions and services in Program Management, Human Capital, IT Strategy and Managemen...
    Full job description at Monster

    Posted Mon 9th January

  • Jr. Network Administrator/Help DeskSynigent Technologies(Richmond, Virginia)

    Jr. Network Administrator/Help Desk Due to internal growth there is an immediate need for jr level Network Administrator. In this role you will support a diverse network of external clients in a professional services capacity. You must have EXCELLENT customer service skills, a positive attitude, and be a team player. The ideal professional will have at least 2+ years of experience providing soluti...
    Full job description at Monster

    Posted Tue 17th January

  • Technical Support Help Desk Specialist (40427)Serco(McLean/Arlington, Virginia)

    After elevation from Tier I, respond to telephone, electronic mail, and/or walk-in requests for support for all Desktop related authorized systems and equipment within the National Capital Region Information Technology environment based on a defined system platforms, based on a set of Standard Operating Procedures and/or service level agreements. This is too include, but not limited to, coordinate...
    Full job description at Monster

    Posted Thu 19th January

  • Tier 3 Specialized Help Desk SupportAmerican Systems(Northern, Virginia)

    This position supports the US Marine Corps’ Global Combat Support System – Marine Corps (GCSS-MC). Job Description: - The individual in this position will be responsible to trouble shoot help desk tickets related to Oracle CRM/Service/Field Service/Spares Management modules. - The functional resource is responsible for supporting the functional configuration, set ups, upgrading and maintenance for...
    Full job description at Monster

    Posted Tue 24th January

  • Help Desk ManagerMary Baldwin College(Charlottesville/Harrisonburg, Virginia)

    Mary Baldwin College seeks a Help Desk Manager to provide courteous professional customer service and technical assistance to students, faculty and staff. The Help Desk Manager’s role is to satisfy customers by ensuring proper computer-related equipment and software operation so that end users can accomplish business tasks. This includes proactively managing customer relationships as well as recei...
    Full job description at Monster

    Posted Mon 30th January

  • Help Desk AssociateDAO Group(Norfolk/Hampton Roads, Virginia)

    Job Purpose: Keeps customers informed by answering and researching inquiries. Duties: * Communicates with customers via telephone and email. * Notifies client of resolution status by reporting progress. * Evaluates inquiry by determining nature of issue as hardware, software, or user.logs Support Ticket. * Resolves inquiry by researching documentation; providing answers; referring to appropriate r...
    Full job description at Monster

    Posted Mon 6th February

  • Help Desk TechnicianAdecco(Northern, Virginia)

    Job Description: Our customer seeks an experienced Desktop Technician. Qualified candidates will possess knowledge of installation and maintenance of desktop equipment including peripherals and networking. Will assist in network infrastructure troubles and installations. Support applications in remote locations from the user interface. Install and troubleshoot networked and standalone PCs and prin...
    Full job description at Monster

    Posted Sat 21st January

  • Help Desk TechnicianCommercial Electronics, Inc.(Southwest, Virginia)

    Commercial Electronics, Inc. has been providing the telecommunications industry throughout the United States with equipment repair services for the past 45 years. We are currently recruiting for a Help Desk Technician position for our IT Team. A successful candidate will be proficient with Windows XP/Vista, Microsoft Office suite (2003/2007), replacement and repair of PC hardware and basic knowled...
    Full job description at Monster

    Posted Mon 13th February

  • IT Help Desk-Level 1Vaco - Nashville(Richmond, Virginia)

    A Help Desk/Customer Support Rep traditionally provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. Quickly assesses the user's issue and provides first level support for problem resolution. Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area. Requires ...
    Full job description at Monster

    Posted Mon 13th February

  • Learning Management System Help Desk Deputy (LTS)IBM Corporation(Norfolk/Hampton Roads, Virginia)

    Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
    Full job description at Monster

    Posted Tue 14th February

  • Learning Management System Help Desk Team Lead (LTS)IBM Corporation(Norfolk/Hampton Roads, Virginia)

    Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
    Full job description at Monster

    Posted Tue 14th February

  • Learning Management System Help Desk Team Members (LTS)IBM Corporation(Norfolk/Hampton Roads, Virginia)

    Job description Looking for a smarter career? IBM is the place to be. Here, you can cultivate your expertise, use your knowledge to the fullest extent, or re-invent yourself-without ever having to leave the company. We are the world's largest IT and consulting company. Great opportunities abound. Build your portfolio while working on society's most pressing issues. They're at the top of our strate...
    Full job description at Monster

    Posted Tue 14th February

  • IT Help Desk-Level 1Vaco - Nashville(Richmond, Virginia)

    A Help Desk/Customer Support Rep traditionally provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center. Quickly assesses the user's issue and provides first level support for problem resolution. Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area. Requires ...
    Full job description at Monster

    Posted Tue 14th February

Cana VA Job Search Tip

A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.

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