Call Center Supervisor Jobs

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  • Call Center Supervisor Evening Shift 2:30pm-11pmProfessional Surveys Inc(St. Petersburg, Florida)

    Join the Professional Surveys Team! We Lead the Industry in Superior Customer Service For National Auto and Home Insurance Carriers. We are currently looking for an Experienced Customer Service Supervisor for the Evening Shift 2pm-11pm. Job Purpose: Serves customers by implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; m...
    Full job description at Monster

    Posted Mon 2nd April

  • Customer Service Senior Supervisor, Call CenterMRINetwork(Fort Worth, Texas)

    Customer Service Senior Supervisor, Call Center Dallas/Ft. Worth/Arlington TX (near Trophy Club) Our client is a leader in the industry and a growing Fortune 500 company. They are looking for the best of the best. Someone who is enthusiastic, has new ideas, wants to manage people, builds high performing teams, and can continue to raise the bar. If this sounds like you and you meet the requirements...
    Full job description at Monster

    Posted Wed 4th April

  • Call Center SupervisorHarte-Hanks(Overland Park, Kansas)

    About Harte-Hanks: If you’re looking for a career where teamwork combines with excellence, where innovations blend with creative thinking, and support for career enhancements is inherent, then we want your Insight, Passion and Results as a Call Center Supervisor with Harte-Hanks Direct Marketing in Shawnee, KS. We provide state-of-the-art lead processing, customer care and management via a variety...
    Full job description at Monster

    Posted Thu 12th April

  • Call Center Supervisor In TrainingADS Alliance Data Systems, Inc(Columbus/Zanesville, Ohio)

    About Us Alliance Data® and its combined businesses (including Epsilon® and LoyaltyOne®) is North America’s largest and most comprehensive provider of transaction-based, data-driven marketing and loyalty solutions, driving business growth and profitability for some of today’s most recognizable brands, such as HSN, J. Crew, The Buckle, and Eddie Bauer, among others. Alliance Data helps its clients ...
    Full job description at Monster

    Posted Fri 13th April

  • Call Center SupervisorHarte-Hanks(East/Tyler/Beaumont, Texas)

    About Harte-Hanks: If you’re looking for a career where teamwork combines with excellence, where innovations blend with creative thinking, and support for career enhancements is inherent, then we want your Insight, Passion & Results as a Call Center Supervisor with Harte-Hanks Direct Marketing in Texarkana, TX. We provide state-of-the-art lead processing, customer care and management via a variety...
    Full job description at Monster

    Posted Wed 18th April

  • Call Center SupervisorWake Health Services Inc(Raleigh/Durham-RTP, North Carolina)

    Wake Health Services is looking for a Call Center supervisor to oversee operations and supervise call center agents in our central call center. This position will orient, train, supervise and motivate all call center staff. This position will be responsible for analyzing call center effectiveness and implementing improvements to systems and programs in collaboration with health center managers, pr...
    Full job description at Monster

    Posted Tue 24th April

  • Call Center SupervisorTufts Health Plan(Boston, Massachusetts)

    Under the general direction of Member Services Call Center Manager, the Call Center Supervisor is responsible for direct supervision of staff in the Member Services Call Center. The Call Center Supervisor's primary function is to support and coach front-line staff to deliver accurate information, assist with problem resolution and to exceed customer expectations. In addition, the Call Center Super...
    Full job description at Monster

    Posted Tue 1st May

  • Call Center SupervisorURS Corporation(McLean/Arlington, Virginia)

    * Bachelor's degree preferred and or minimum of two years management experience in a technical or financial service delivery environment * Bilingual-Spanish (preferred but not required) * Minimum two years' experience in managing a small-medium inbound call center * Working knowledge of call center systems technology including ACD, PBX, IVR, Customer Relationship Management Software * Ability to w...
    Full job description at Monster

    Posted Thu 10th May

  • Call Center Supervisor(Northern, New Jersey)

    Call Center Supervisor Part-Time (20 hours per week) Set Schedule: Sat. 2:30pm-8:30pm, Sun 10am-8pm, & Mon 5:30pm-9:30pm Primary Duties include, but are not limited to: · Oversee weekend operations including: schedules, service levels, agent performance, enforcing dept. policies and management of workload. · Make reservations, modifications and cancellations via telephone, fax, internet and email ...
    Full job description at Monster

    Posted Tue 8th May

  • Call Center SupervisorBridgewater Credit Union(Boston South, Massachusetts)

    Bridgewater Credit Union is seeking a Call Center Supervisor in our Bridgewater location. Responsibilities: Oversee daily operation of this active Call Center and ensure members receive fast, courteous and accurate service on the phone and through the web. Assistance includes explaining services, setting up new accounts and responding to inquires and/or problems. Significant knowledge and ability ...
    Full job description at Monster

    Posted Mon 14th May

  • Call Center SupervisorExpress Employment Professionals(Dallas, Texas)

    Express Employment Professionals needs experienced Call Center Supervisors for a growing Richardson call center. The position is Temp-Perm and will pay $16/hr. Qualified candidates MUST have previous experience as a call center supervisor! The Call center is open between 6:30am-5pm M-F and Sat & Sun 6:30-noon. One schedule will be Tues-Sat and another schedule will be Sun-Thurs. Contact one of our...
    Full job description at Monster

    Posted Mon 14th May

  • Central Call Center SupervisorAmerica's Staffing Partner, Inc.(Pensacola/Panama City, Florida)

    The Central Call Center Supervisor manages Appointment Center and Referral Management personnel working at Naval Hospital Pensacola. Call Center responsibilities include supervising employees who provide priority appointment access to active duty personnel and Tricare Prime enrollees. Referral Management responsibilities include ensuring prompt processing and documentation of referral requests to ...
    Full job description at Monster

    Posted Mon 14th May

  • Sales Supervisor - Call CenterSteve's Blinds And Wallpaper(Detroit, Michigan)

    We are looking for SALES LEADERSHIP in a growing inbound call center environment in order to ensure that (Company) is positively presented to customers and that the call center sales, productivity and quality performance goals are met/exceeded. We are looking for individuals that have a verifiable record of success in sales. To be successful in this position candidate must create an atmosphere of ...
    Full job description at Monster

    Posted Tue 15th May

  • Call Center Sales SupervisorAll Green Electronics Recycling, LLC(Orange County, California)

    A leading recycling company is seeking a sales supervisor for a call center. Individual must have managed a call center of at least 10 to 15 employees or more. You need to have been employed in a previous position in which you reviewed statistics relating to calls taken, calls abandoned, duration of calls and sales numbers. You must be able to give coaching sessions, desk-side coaching sessions an...
    Full job description at Monster

    Posted Tue 15th May

  • Call Center Supervisor (Hospital Accounts)Patient Accounts Services, LLC.(Houston, Texas)

    The Customer Service Supervisor (CSS) is responsible for the supervision of the Customer Service Team Leads and Customer Service team. The CSS must have a minimum of 2 years managing a heavy inbound call center. Must have healthcare knowledge in practices and procedures, including patient billing and insurance billing. The position relies on extensive experience and judgment to plan and accomplish...
    Full job description at Monster

    Posted Thu 17th May

  • Call Center SupervisorInland Empire Health Plan(San Bernardino/Palm Springs, California)

    Responsibilities: Under the general supervision of the Call Center Manager, the Call Center Supervisor is primarily responsible to lead the day-to-day call center activities and operations as it relates to IEHP's Lines of Business and queues. The Call Center Supervisor will work in concert with other departmental Supervisors and Senior Member Services Representative to achieve IEHP's overall servi...
    Full job description at Monster

    Posted Thu 17th May

  • Call Center Sales SupervisorTerminix(Fort Worth, Texas)

    Business Unit: Terminix Title: Call Center Sales Supervisor Location: TX - Lewisville City: Lewisville State: TX Postal Code: 75022 Functional Area: Call Center/Contact Center Branch Number: 57 Requisition Number:673301 First Open Date: 07/26/2011 Post Date: 05/16/2012 Description: Position Overview Responsible for supervising and coaching a team of associates in providing quality service for inbo...
    Full job description at Monster

    Posted Fri 18th May

  • Part-time Call Center Supervisor(St. Louis, Missouri)

    PART-TIME SUPERVISOR NEEDED – ST. LOUIS CALL CENTER This St. Louis, Missouribased telephone surveyfirm conducts public opinion research polling, and voter and consumer phone contact services. This part-time position is responsible for overseeing evening and weekend call center operations for the 26 year old firm. This position does not involve telephone sales. Key Roles & Responsibilities · Recrui...
    Full job description at Monster

    Posted Fri 18th May

  • Call Center SupervisorSallie Mae(Wilkes Barre, Pennsylvania)

    The Operations Supervisor is responsible for coaching representatives to provide accurate and professional service to customers via telephone. The Supervisor provides consistent feedback and training as needed to assist representatives in performing their daily job functions. In addition, the Supervisor oversees the day-to-day activities in the Servicing Call Center and has approximately 20 repres...
    Full job description at Monster

    Posted Fri 18th May

  • Call Center SupervisorLoJack Corporation(Boston South, Massachusetts)

    Description: SUMMARY: Call Center Supervisors set the vision, direction, and culture of their teams by managing individual and team performance expectations. They are responsible for providing individual feedback at least once per month, setting goals that focus on improving customer satisfaction, monitoring real time service levels and schedule adherence, determining the need for disciplinary act...
    Full job description at Monster

    Posted Mon 21st May

Call Center Supervisor Job Search Tip

Switchboard operators, telephone operators, directory assistance operators, and other communication equipment operators have kept the call center industry in business. Many companies that still use operators are looking for ways to consolidate costs, move to less expensive locations and staff temporary or part-time workers to reduce overhead. There are many phone switchboard or operator positions that will last. Other employment opportunities are opening in foreign countries as positions are outsourced to foreign workers.

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