Call Center Supervisor Jobs

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  • Outbound Call Center SupervisorElitePay Global(Chicago, Illinois)

    Call Center Supervisor: About the Job Are you a leader? Do you enjoy developing and encouraging team members to achieve higher levels of performance? Are you passionate about driving sales and service? Do you take ownership to deliver results? If you answered yes to these questions, then we want to talk to you! Elite Pay Global is seeking a Call Center Supervisor for the Chicago Regional Office in...
    Full job description at Monster

    Posted Thu 7th February

  • Media Research Call Center SupervisorArbitron(Dallas, Texas)

    Arbitron Inc. (NYSE: ARB) is an international media and marketing research firm serving the media—radio, television, cable and out-of-home; the mobile industry as well as advertising agencies and advertisers around the world. Arbitron's businesses include: measuring network and local market radio audiences across the United States; surveying the retail, media and product patterns of U.S. consumers...
    Full job description at Monster

    Posted Tue 19th February

  • Paratransit Customer Service Call Center SupervisorGcs(New York City, New York)

    Job Description Position Description The paratransit customer service call center located in Queens is interviewing for several supervisor positions.Excellent benefits and job opportunities for goal oriented managers who like to coach and want a career. All positions reside at the center coordinating reservations and customer service calls. Excellent customer service as well as management skills i...
    Full job description at Monster

    Posted Tue 5th March

  • Technical Call Center SupervisorEaton Corporation(Kalamazoo, Michigan)

    Eaton Corporation located in Galesburg, MI has a position opening for a Supervisor - Customer Support. The primary function of the Customer Support Supervisor (Call Center) is to optimize efficiency and productivity of the Call Center in the assigned area of responsibility (inside sales and Real Time warranty). The manager is responsible for managing Call Center customer service coordinators, admi...
    Full job description at Monster

    Posted Wed 6th March

  • Call Center SupervisorCsc(Fairfax/Manassas/Reston, Virginia)

    Description The Call Center Supervisor will be working in a high volume call center environment managing up to 20 CSRs. This position has direct reports. Environment is a national contact center for a large US Federal agency. The position is located in Chantilly, Virginia. Competitive benefit package is offered. Essential Job Functions Provide leadership and direction while maintaining team morale...
    Full job description at Monster

    Posted Thu 7th March

  • Call Center Medical Customer Care SupervisorThe Call Center Group(Boston, Massachusetts)

    Exceptional opportunity available for an experienced Call Center Customer Care Supervisor in the Boston, MA area. The ideal candidate will understand the importance of high level customer service which is fully focused on the Customer Experience within the medical industry. Candidate will have outstanding managerial & leadership skills and will have the ability to motivate, mentor and coach employ...
    Full job description at Monster

    Posted Thu 7th March

  • Call Center Training SupervisorTranscom Relationships Revenue Results(San Antonio, Texas)

    TRANSCOM CALL CENTER IS SEEKING A CORPORATE TRAINING SUPERVISOR SALARY IS IN THE $30K-$40K RANGE SCHEDULE FLEXIBILITY REQUIRED Position Summary Transcom North America is seeking an experienced Corporate Training Supervisor at our call centre in San Antonio! This is a great opportunity for high-energy, results focused training professional looking for challenge within a fast-paced, global environme...
    Full job description at Monster

    Posted Thu 7th March

  • Call Center Supervisor - RetentionWorldpay(Atlanta, Georgia)

    Title: Call Center Supervisor Overview: The Call Center Supervisor will be responsible for managing a team of Customer Care support specialists within the call center Custmer Care group, focusing on staff performance, queue management, and customer escalations. He/she will provide daily feedback to the staff in regards to quality, adherence, and productivity goals, provide effective coaching, and ...
    Full job description at Monster

    Posted Fri 8th March

  • Call Center SupervisorWorldpay(Atlanta, Georgia)

    Overview: The Customer Care Supervisor will be responsible for managing a team of Customer Care support specialists within the call center Custmer Care group, focusing on staff performance, queue management, and customer escalations. He/she will provide daily feedback to the staff in regards to quality, adherence, and productivity goals, provide effective coaching, and implement changes to the pro...
    Full job description at Monster

    Posted Fri 8th March

  • Call Center SupervisorAAA East Central(Pittsburgh, Pennsylvania)

    AAA East Central, headquartered at Motor Square Garden in Shadyside/East Liberty, has an excellent opportunity for an experienced Supervisor in our Emergency Road Service Call Center. We offer an outstanding benefits package including: medical, dental and vision coverage; short and long-term disability coverage; life insurance; FREE AAA Plus membership; tuition reimbursement; paid time off – vacat...
    Full job description at Monster

    Posted Mon 4th March

  • Call Center Supervisor - Member ServicesFidelis Care New York(Long Island, New York)

    Member Services Supervisor - Call Center The Member Services Supervisor provides daily support, guidance and direction to the Member Services staff to assure quality continuous service rendered to Fidelis Care NY members. Specifically, the supervisor monitors the ACD system to ensure that member calls are attended to in an efficient, effective, and timely manner. Process quarterly and monthly repo...
    Full job description at Monster

    Posted Thu 14th March

  • Bilingual (Spanish/English) Call Center SupervisorIQor(Columbus/Zanesville, Ohio)

    We are currently looking for a Bilingual (Spanish/English) Call Center Supervisor for our Columbus Center of Excellence. Job Duties: Understanding the specific goals of the program in the areas of performance, productivity, quality and cost Work within a team including the operations manager, other supervisors, analysts, trainers and Q/A personnel to identify any gaps in performance, productivity,...
    Full job description at Monster

    Posted Mon 11th March

  • Call Center Supervisor / FLS CollectionsPHEAA (Pennsylvania Higher Education Assistance Agency ("PHEAA"))(Harrisburg, Pennsylvania)

    Job Title: Call Center Supervisor Department: Fedloan Servicing - Collections Location: Westport Mechanicsburg, PA Salary: Commensurate with Experience (Minimum $40,500) Schedule: 12:00 PM - 9:00 PM Monday - Friday Posting ID: 904859 Career Level: Professional Supervisory TO BE CONSIDERED FOR EMPLOYMENT YOU MUST COMPLETE AN ONLINE APPLICATION AT WWW.PHEAA.ORG/JOBS MONSTER APPLICATIONS WILL NOT BE ...
    Full job description at Monster

    Posted Mon 18th March

  • Call Center SupervisorMatrix Absence Management(Southern/Portland, Maine)

    Summary The Claim Servicing Supervisor is responsible for supervising a team of Claims Coordinators in a contact center environment. Responsible for ensuring that Matrix achieves service levels for our various clients, provide strong client relations, develop and mentor team members and provide overall leadership within the contact center. Primary Duties • Supervise a team of Claims Coordinator I,...
    Full job description at Monster

    Posted Wed 20th March

  • Call Center SupervisorIQor(Houston, Texas)

    We are currently seeking a Call Center Supervisor for our HoustonCenter of Excellence. The ideal candidate will have a minimum of 1-year experience as a Call Center Supervisor. Previous responsibilities should include overseeing agent activities in an inbound/outbound environment. Ability to tactfully and diplomatically balance personnel related issues with daily operational tasks, while effective...
    Full job description at Monster

    Posted Thu 21st March

  • Call Center SupervisorQuest Nutrition(Los Angeles, California)

    Position: Call Center Supervisor

 We are the fastest growing Sports Nutrition Company in the US, and we want you to join our team and be part of our continued growth. But, we are more than a company – we’re an idea. With acore belief that anything is possible, we are committed torevolutionizing the sports and health food industries by creating aplethora of high quality products that help people b...
    Full job description at Monster

    Posted Fri 22nd March

  • Call Center SupervisorDonor Care Center(Akron, Ohio)

    Call Center Supervisor Needed A Christian conservative call center is hiring a call center supervisor in their Barberton location. The ideal candidate will have more than 3 yrs call center exp. The main responsibilities include coaching and developing your team and analyze call programs. We offer great benefits such as health insurance, vacation time, & 401-K. If interested please email your resum...
    Full job description at Monster

    Posted Sun 24th March

  • Call Center SupervisorGolden State Overnight(Sacramento, California)

    Golden State Overnight a leader in the overnight package delivery industry has an immediate need for a Call Center Supervisor in our Rancho Cordova office. Handling an average of 2000+ calls per day, our customer service department assists callers with scheduling pick ups and deliveries, ordering supplies, providing rate estimates, technical assistance and tracking packages. Managing this group is...
    Full job description at Monster

    Posted Mon 25th March

  • Call Center Supervisor(Columbia, Maryland)

    A Healthcare company based in Howard County has an immediate positions for a Call Center Supervisor. The ideal candidate must have healthcare background and have over 3+ years experience. The Supervisor will serve customers by implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget; supervising staff. Duties: A...
    Full job description at Monster

    Posted Wed 27th March

  • Call Center Supervisor, Member ServicesMatrix Medical Network(St. Petersburg, Florida)

    Position: Supervisor, Member Services Reports To: Senior VP, Member and Provider Relations Department: Teleservices Status: Exempt Location: Clearwater, FL Revised: January 8, 2013 POSITION SUMMARY: TheTeleservices Supervisor is responsible for coaching and developing team members to enhance performance and managing the day-to-day Teleservices operations, while upholding an exceptional level of cu...
    Full job description at Monster

    Posted Wed 27th March

Call Center Supervisor Job Search Tip

Switchboard operators, telephone operators, directory assistance operators, and other communication equipment operators have kept the call center industry in business. Many companies that still use operators are looking for ways to consolidate costs, move to less expensive locations and staff temporary or part-time workers to reduce overhead. There are many phone switchboard or operator positions that will last. Other employment opportunities are opening in foreign countries as positions are outsourced to foreign workers.

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