Call Center Manager Jobs

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Call Center - Human Resource ManagerSykes Enterprises(Greenville/Spartanburg, South Carolina)
SUMMARY Working within established policies from SYKES Corporate Human Resources Department, this position is responsible for all center-wide aspects of human resources and personnel management. Coordinates and administers human resources programs and policies including staffing, performance/development programs, compensation, benefits, employee relations, training, HRIS, and health and safety pro...
Full job description at Monster
Posted Tue 3rd April
Implementation Project Manager, Clinical Call CenterSXC Health Solutions Recruiting Center(Chicago South, Illinois)
The Implementation Project Manager, Clinical Call Center is responsible for the coordination and project management of various initiatives related to the successful operations of the Clinical Call Centers. These initiatives include implementation of new clients, implementation of new programs & services, integration activities related to acquisitions and implementation & oversight of other Prior A...
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Posted Wed 4th April
Small Business/Call Center Sales ManagerThe Dispatch Printing Company(Columbus/Zanesville, Ohio)
The Columbus Dispatch is seeking a Small Business/Call Center Sales Manager to manage the advertising inside sales new business development team. In this position, you will: · Monitor sales representatives’ telephone sales calls and other communications; · Review performance on calls, providing feedback for improved effectiveness and productivity; · Supervise, lead, motivate and train sales repres...
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Posted Thu 5th April
Call Center Operations ManagerHarte-Hanks(Overland Park, Kansas)
About Harte-Hanks: If you’re looking for a career where teamwork combines with excellence, where innovations blends with creative thinking, and support for career enhancements is inherent, then we want you as a Contact Center Operations Manager with Harte-Hanks Direct Marketing in Shawnee, KS. We provide state-of-the-art lead processing, customer care and management via a variety of channels-from ...
Full job description at Monster
Posted Wed 18th April
Call Center ManagerCorix Utilities(Milwaukee, Wisconsin)
Call Center Manager Milwaukee Area, Wisconsin CORIX Utilities provides end-to-end smart meter and measurement field services that help gas, water and electric IOUs, Co-ops and Municipalities efficiently achieve their individual goals. Our custom tailored approach allows us to deliver comprehensive, flexible and innovative solutions that solve the unique challenges of our clients. CORIX Utilities h...
Full job description at Monster
Posted Thu 26th April
Call Center Floor Manager(Greenville/Spartanburg, South Carolina)
We have an exciting opportunity for a Call Center Floor Manager. The primary responsibility of this position is to plan, manage, train, develop, coach, monitor, empower team members to provide small to large clients with a sense of excitement and passionate about our services and interest in their success. Responsibilities · Motivate and Lead Call Center qualifiers to meet daily and weekly goals ·...
Full job description at Monster
Posted Mon 23rd April
Call Center Transition Project ManagerExperis(Minneapolis, Minnesota)
The Transition Planning and Support Project Manager is engaged when Service Portfolio Management has chartered a new or substantially changed service. Responsibilities Include: Managing service transition projects, which includes identifying the most important activities and assisting in identifying interfaces with other Service Management Processes and working across organizations. Providing indu...
Full job description at Monster
Posted Thu 3rd May
Call Center Manager, Fleet Repair ServicesWheels Inc.(Chicago North, Illinois)
Wheels, Inc., which pioneered the concept of auto leasing in 1939, provides a full range of specialized services to help organizations manage their vehicle fleets. Wheels manages more than 270,000 vehicles. Its holding company, Frank Consolidated Enterprises, near $2 billion currently ranks as the largest privately held fleet management company and one of the largest private companies in North Ame...
Full job description at Monster
Posted Thu 3rd May
Call Center Operations ManagerNextdayflyers(Los Angeles, California)
Nextdayflyers.com is a dynamic growth oriented Ecommerce company focused on helping small to medium sized businesses get their message out. The top company priority is to provide an exceptional customer experience; online, offline and all throughout the order fulfillment process. We appreciate that much of our success comes from the people who work at Nextdayflyers.com. For that reason we are care...
Full job description at Monster
Posted Thu 3rd May
Call Center Quality Assurance ManagerKerzner International(Ft. Lauderdale, Florida)
Kerzner International Holdings Limited, through its subsidiaries, is a leading international developer and operator of destination resorts, casinos and luxury hotels. Kerzner's flagship brand is Atlantis, which includes Atlantis, Paradise Island, a 2,317 room ocean-themed destination resort in The Bahamas, as well as The Cove Atlantis and The Reef Atlantis in The Bahamas and Atlantis, The Palm, Du...
Full job description at Monster
Posted Thu 3rd May
Call Center ManagerAdecco Direct Placement.(Miami, Florida)
Call Center Manager with background in Medical, Insuance or Pharmacitical experience huge plus for Diabetic background. *10+ years experience in Call Center environment as Manager *Industry experience *Bi Lingual Spanish a + *Great communication and customer service skills *Strong presence on the floor *Must be able to work long hours * Apply Online...
Full job description at Monster
Posted Fri 4th May
Assistant Training Manager - Call CenterGap Inc. Direct(Columbus/Zanesville, Ohio)
Gap Inc Direct, the ecommerce division of Gap Inc., is recruiting for a Sr. Manager of Training and Quality Assurance. This position supports the Customer Service Contact Center teams that service the customers for the company's five brands: Gap, Old Navy, Banana Republic, Piperlime and Athleta. GENERAL SUMMARY: Leads, manages, and develops a team of Trainers providing strategic direction for the ...
Full job description at Monster
Posted Wed 9th May
Inbound Call Center ManagerAssurant Inc.(Atlanta, Georgia)
Assurant Specialty Property Assurant Specialty Property businesses are leading providers of creditor-placed homeowners insurance, direct-marketed products, collateral protection programs and related outsourcing services. They develop, underwrite, market and administer specialty property and personal lines of insurance through collaborative relationships with leading home mortgage companies, financ...
Full job description at Monster
Posted Mon 7th May
WFM – Workforce Manager, Call CenterMRINetwork(Orange County, California)
WFM – Workforce Manager, Call Center Orange County, CA Southern California Our client is the leader in their industry! They offer a fast paced work environment, competitive salary, and excellent benefits. Multiple site Workforce Management role using Aspect eWFM (any WFM software system experience is accepted)/ Resource Planning and Management (RPM. Manage a team of analysts that perform forecasti...
Full job description at Monster
Posted Mon 7th May
Call Center Operations ManagerBurstNET Technologies, Inc.(Wilkes Barre, Pennsylvania)
BurstNET Technologies, Inc. Call Center Manager Job Description Title Call Center Manager Department(s) Customer Services – Technical Support Reports to Director, Customer Services Job summary The Call Center Manager is responsible for the effectiveness of the department in providing both courteous and accurate responses to technical requests. An individual in this position must possess a cursory ...
Full job description at Monster
Posted Sat 5th May
Call Center ManagerRandstad(Chicago Northwest, Illinois)
description Randstad, the 2nd largest staffing firms in the world, is looking hire a Site Support Manager for Randstad Managed Services Division. We are looking for a call center operations manager who will manage a team of customer service specialists. This person will have the ultimate responsibility to provide excellent service operations, contract compliance, and resource management. They will...
Full job description at Monster
Posted Tue 8th May
Call Center Project ManagerCovestic, Inc.(Bellevue/Redmond, Washington)
Covestic's is looking for a strong Project Manager with experience driving and delivering projects in a large-scale call center environment. The role is in our client's Global Customer Operations team and requires an individual with a strong understanding of call center processes and technologies, proactive communication style, and history of driving change management projects in a call center. Re...
Full job description at Monster
Posted Tue 8th May
Manager IT Call Center SolutionsVaco - Austin(San Antonio, Texas)
Internal Call Center (Helpdesk) Solutions Manager Responsible for developing, coaching, educating and managing a team of Call Center System Administrators and Architects to include: * Cisco Enterprise Call Center, Cellular, Rightfax, Outbound Dialer, Phone System & Voice Mail System for HQ&WAN * Large Critical System Software Installation, Maintenance & Upgrades * Networking Gear * Telecom Connect...
Full job description at Monster
Posted Wed 9th May
Call Center ManagerNova Biomedical(Boston, Massachusetts)
The manager of Nova’s Customer Care call center is responsible for planning , organizing, and monitoring the inbound and outbound workflow of our diabetes support call center. This includes but is not limited to overseeing the operations, trending and reporting data, ensuring productivity measures are met, and coordinating between departments to ensure customer satisfaction. The ideal candidate wi...
Full job description at Monster
Posted Fri 11th May
Call Center ManagerRandstad(Danbury/Bridgeport, Connecticut)
description PRIMARY FUNCTION Our client has permanent opening for a Call Center Manager. Our client offers a competitive salary and excellent benefits including: Health and Dental coverage 401k Employer Match Profit-sharing contribution Life Insurance, AD&D Short-Term Disability Long-Term Disability Vision and Hardware Coverage The primary responsibility of this position is successful management o...
Full job description at Monster
Posted Fri 11th May

Call Center Manager Job Search Tip

Switchboard operators, telephone operators, directory assistance operators, and other communication equipment operators have kept the call center industry in business. Many companies that still use operators are looking for ways to consolidate costs, move to less expensive locations and staff temporary or part-time workers to reduce overhead. There are many phone switchboard or operator positions that will last. Other employment opportunities are opening in foreign countries as positions are outsourced to foreign workers.

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