Call Center Manager Jobs

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  • Call Center Operations ManagerGateway Classic Cars(St. Louis, Missouri)

    Call Center / Business Development Manager Gateway Classic Cars, a 14-year old company has an open position for an experienced Call Center Manager to take charge of a growing nationwide business based near downtown St. Louis, Metro East area. We are a company on fast growth, with plenty of room for growth and financial success for an aggressive, result producing individual. You must be a natural b...
    Full job description at Monster

    Posted Sun 10th February

  • Manager- Call CenterQuality Construction, Inc.(Denver, Colorado)

    Initially, you, as a Call Center Manager, will contribute to the growth of this company by leading ONE our key campaigns: which currently includes appointment setting, customer acquisition, and quality assurance programs. . You will play a critical role in driving team performance and results. This is a highly collaborative role and success is dependent on the ability to communicate effectively wi...
    Full job description at Monster

    Posted Tue 12th February

  • Call Center ManagerMRINetwork(Indianapolis, Indiana)

    1618STE Title: Call Center Manager Location: Indianapolis, IN Base: $50-$75k CLICK HERE TO VIEW VIDEO! My client is a strong third party logistics company with a large presence in Indianapolis. They are creating a new call center and need someone to help them create and launch the center. Would like to have call center created and staffed with 2 individuals by end of 2013. Excellent opportunity to...
    Full job description at Monster

    Posted Mon 18th February

  • Paratransit Customer Service Call Center ManagerGcs(New York City, New York)

    Job Description Position Description: The paratransit customer service call center located in Queens is interviewing for several management positions.Excellent benefits and job opportunities for goal oriented managers who like to coach and want a career. All positions reside at the center coordinating reservations and customer service calls. We will be looking to staff management positions includi...
    Full job description at Monster

    Posted Tue 5th March

  • Mgr Call Center 2Northrop Grumman Corporation(Cheyenne, Wyoming)

    The CSC Manager plans, manages, and is accountable for eligibility support operations performed by the CSC. The CSC Manager reports directly to the Wyoming Health Insurance Eligibility and Enrollment System (WY HIEES) Program Manager. Activities performed in the CSC include: health insurance eligibility processing, call and correspondence handling and resolution, document management, training, qua...
    Full job description at Monster

    Posted Fri 8th March

  • Customer Service Call Center ManagerBetter Living Now, Inc.(Long Island, New York)

    Customer Service Call Center/Telemarketing Manager Durable Medical Equipment and Medical Supplies Company Description: Manage and direct all aspects of inbound and outbound call center operations. Develops and monitors quotas for service volume, timeliness and excellence. Implementing, reviewing and improving all call center policies, procedures and service standards. Hire, train and supervise bot...
    Full job description at Monster

    Posted Mon 11th March

  • Call Center Manager(Syracuse, New York)

    Our company is seeking an experienced Call Center Manager with a proven track record of leading a team and ensuring the successful daily operations of a Call Center. Key Responsibilities: Oversee a team of customer service representatives in busy call center. Assist with interview and hiring process. Scheduling staffing that corresponds with call volumes. Develop, coach and lead a team with the go...
    Full job description at Monster

    Posted Tue 12th March

  • Call Center Program ManagerLoJack Corporation(Boston South, Massachusetts)

    SUMMARY The Program Manager is responsible for the management of the Call Center processes and for the implementation of corporate projects and initiatives that impact the Call Center. S/he will work cross functionally with Marketing, IT, Sales and Operations as well as with their Call Center partners to ensure the Call Center processes support the business need. S/he supports several moderately c...
    Full job description at Monster

    Posted Tue 12th March

  • Call Center Process Improvement ManagerUS Cellular(Chicago, Illinois)

    Call Center Process Improvement Manager-CUS000551 Description: The Business Process Improvement Manager is responsible for leading customer operations improvement through business process analysis and technology integration. - Master a detailed understanding of both widely held and leading-edge Call Center and Customer Care processes/technologies. - Assist in developing and implementing a strategi...
    Full job description at Monster

    Posted Fri 8th March

  • Manager, Call Center Training/Quality AssuranceAmerican Management Association Intl.(Northern, New York)

    This position will be responsible for assessing, creating, conducting and evaluating training for the sales teams to improve their performance. He/she will also be responsible for ongoing coaching to improve representatives' productivity via enhanced verbal and email interactions with clients and prospects. The Call Center Training & QA Manager will work with the Call Center Managers to ensure ach...
    Full job description at Monster

    Posted Thu 14th March

  • Manager, Call Center OperationsVisiting Nurse Service Of New York(New York City, New York)

    VNSNY MANAGER, CALL CENTER OPERATIONS (MIDTOWN MANHATTAN) PURPOSE OF POSITION Manages the day to day operations and coordinates all work activities of the Call Center to ensure a customer-focused operation that meets Health Plan and department standards, goals and objectives. Plans, supervises, and evaluates workflow and oversees and participates in daily operations of work team. Makes recommendat...
    Full job description at Monster

    Posted Thu 14th March

  • Call Center Operations ManagerHello Innovation(Detroit, Michigan)

    Join the Revolution. Work with a company that’s changing the world. Hello Innovation owns and operates a strong set of businesses powered by innovation and change. We are disruptive by design. We love solving the world’s toughest business challenges. It’s in our DNA to change the world and improve lives through our portfolio of companies. There’s no shame in being ambitious at Hello Innovation; ca...
    Full job description at Monster

    Posted Thu 14th March

  • Manager, Technical Call CenterU.S. TelePacific Corp.(Austin, Texas)

    GENERAL PURPOSE To act as a second level of escalation in a fast paced telecommunications technical support center providing excellent customer service to both external and internal customers. SUPERVISION RECEIVED Works under the supervision of the Director, Customer Technical Support Center SUPERVISION EXERCISED CTSC Supervisor, CTSC Technicians ESSENTIAL DUTIES AND RESPONSIBILITIES To build an e...
    Full job description at Monster

    Posted Thu 28th February

  • Call Center Manager (Sales)Whetstone Partners LLC(Miami, Florida)

    Come join the largest online title lending company in the nation. We experienced 300% growth last year. We are looking for Department Managers (Sales). Ideal candidate must be "THE WHOLE PACKAGE": Sales experience (5+ years), management experience (5+ years), driven, goal oriented, call center/ telemarketing experience, ability to perform well under pressure, excellent communication skills, outsta...
    Full job description at Monster

    Posted Thu 21st March

  • Call Center Project ManagerEnterprise Engineering Inc.(Long Island, New York)

    Call Center Project Manager Bethpage, NY 13-00013 Job Description: EEI is looking for a Project Manager to support the call center application implementation needs of a major cable service provider. The Project Manager will be responsible for assisting with and prioritizing all aspects of the call center application implementation. Job Duties: · Establish scope, define the project plan, activities...
    Full job description at Monster

    Posted Thu 21st March

  • Call Center Manager, Health Insurance ExchangeCoventry Health Care(San Antonio, Texas)

    Coventry Health Care is seeking a dynamic Call Center Manager, Health Insurance Exchange (HIX) in our San Antonio, TX orScottsdale, AZ Service Center. The successful candidate will be responsible for overseeing the Health Solutions Specialist teams and the day-to-day management of business units to meet or exceed Customer Service Operations (CSO) objectives that support the goals and strategies of...
    Full job description at Monster

    Posted Tue 19th March

  • Call Center Manager - Up To 100K / Yr - World-renowned Company!(Los Angeles, California)

    Call Center Manager - Up to $100K/Yr – World-renowned Company Rare opportunity for the right person! Looking for a Superstar Leader, Manager and Trainer to help us grow our industry-leading company! Interviewing now!!! Don't miss out! Please review the ENTIRE employment ad PRIOR to submitting your resume AND please include a cover letter explaining why you believe you are the ideal candidate for t...
    Full job description at Monster

    Posted Wed 6th March

  • Call Center Manager -Child Support EnforcementIcf(Topeka/Manhattan, Kansas)

    Call Center Manager Health, Education, and Social Programs Public Health Division Kansas -TBD About ICF International If you want to work on the leading issues of the day, if you want your work to reflect your passion in life, if you truly want to make the world a better place, then you want to work at ICF International. Whether ensuring efficient use of energy resources, protecting the environmen...
    Full job description at Monster

    Posted Mon 25th March

  • Nurse Call Center Operations ManagerFenway Health(Boston, Massachusetts)

    Nurse Call Center Operations Manager [Job ID #370] The Operations Manager for the Nurse Call Center will create and manage an efficient and effective call center which provides the highest quality customer service and clinical care to Fenway clients and patients. Typical duties include: establishing, reviewing and updating policies and procedures for call center operations; recruiting, training, s...
    Full job description at Monster

    Posted Wed 20th March

  • Call Center ManagerCareFree Home Pros(Hartford, Connecticut)

    CALL CENTER MANAGER Hartford's fastest growing home remodeler is seeking a candidate with the "Right Stuff" to grow our call center. Applicants should have a proven track record of success in Telemarketing and possess the following attributes: Management Experience Telemarketing Experience (Cold and Warm calling) Positive Attitude Reliable & Trustworthy Strong work ethic Money motivated Ability to...
    Full job description at Monster

    Posted Tue 26th March

Call Center Manager Job Search Tip

Switchboard operators, telephone operators, directory assistance operators, and other communication equipment operators have kept the call center industry in business. Many companies that still use operators are looking for ways to consolidate costs, move to less expensive locations and staff temporary or part-time workers to reduce overhead. There are many phone switchboard or operator positions that will last. Other employment opportunities are opening in foreign countries as positions are outsourced to foreign workers.

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