Boston Help Desk Jobs

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Help Desk TechnicianProfessional Staffing Group(Boston, Massachusetts)
Help Desk Technician We are looking for a Help Desk Technician to join our national financial organization located in downtown Boston. This position is perfect for a technical professional who is looking for a foot in the door to an IT career and has a minimum of 1 yr of professional experience. The Help Desk Technician will join an 8 person team and report directly to the User Experience Manager....
Full job description at Monster
Posted Tue 24th January
Help Desk SpecialistLaufer And Associates(Boston, Massachusetts)
One of the world's largest, established, and respected international private equity firms is in need of a Help Desk Specialist. RESPONSIBILITIES AND DUTIES: Serve as a contact for users with requests or problems associated with hardware, software, and networks Work with users to appropriately diagnose the nature of their problems Perform other duties and activities as assigned QUALIFICATIONS: Must...
Full job description at Monster
Posted Tue 24th January
Help Desk ManagerEaton Vance(Boston, Massachusetts)
Basic Purpose: The Help Desk Manager will staff the help desk, monitor performance to special projects, and market the help desk to management. Primary Responsibilities: Provides support and research analysis for desktop, software and hardware functionality in response to business partner questions. Researches and resolves problems with printers, scanners, other peripherals and utilities as they i...
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Posted Fri 3rd February
Help Desk SpecialistEaton Vance(Boston, Massachusetts)
Basic Purpose: The Help Desk Specialist will provide front-line technical support of desktop and laptop computers for Eaton Vance internal/external users. This position is also responsible for managing the help desk system which includes tracking and coordinating the resolution of user requests and issues, routine reporting and charting of help desk statistics, and the administration of the help d...
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Posted Fri 3rd February
Help Desk Specialist / SupervisorHollister Inc(Boston, Massachusetts)
Help Desk Specialist / Supervisor Job Description: Newly created position for someone to take a step forward in their career into help desk supervision or continue overseeing Help Desk System (Windows Environment), with excellent growth potential, working for a leading Global Financial / Consulting firm. Responsibilities: Oversee a team of three, providing tier 1 and tier 2 support. Interface with...
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Posted Yesterday
Help Desk AnalystTotal Technical Services(Boston, Massachusetts)
Specific Duties: Coverage of HelpDesk assuming a minimum of 70% of phone coverage on a weekly basis providing first line of support for users firm-wide on all applications and network-related issues. Always keep customer informed of status and changes to an open issue. Ability to communicate effectively with computer users regarding problems and questions; to understand and translate technical mat...
Full job description at Monster
Posted Fri 27th January
DOT Help DeskKforce Professional Staffing(Boston, Massachusetts)
Detailed Statement of Duties and Responsibilities: Assist our Boston, Massachusetts client's staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software Respond to end user requests for IT technical support including but not limited to: password changes, application installation and use, printer use and issues, and other technical supp...
Full job description at Monster
Posted Tue 7th February
Help Desk Support AnalystAnalogic Corporation(Boston North, Massachusetts)
Provides 1st and 2nd level hardware and software technical support for network and computer related devices, utilizing the corporate help desk management software, creates, updates, resolves and thoroughly documents all reported problems, troubleshooting efforts and resolutions. DUTIES: Develops and maintains required technical knowledge to successfully meet the job requirements. Understand, appli...
Full job description at Monster
Posted Thu 26th January
Entry Level Help DeskThe Mergis Group(Boston, Massachusetts)
I am currently recruiting for entry level help desk professionals. This role is for individuals with strong communication skills. This is a contract to hire position and candidates interested in this role must be available to start immediately *Shift 1pm-10pm* MUST HAVES: Bachelors degree is a must- no exceptions! (IT or Systems preferred) Recent grad to 1 year of IT experience. (help desk, deskto...
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Posted Mon 30th January
Senior Help Desk TechnicianClean Harbors Environmental Services(Boston South, Massachusetts)
Clean Harbors, the leading provider of environmental, energy and industrial services and the largest hazardous waste disposal company in North America is searching for an experienced Help Desk Technician. Identifies specific nature of user difficulties and provides specific and effective response to solutions. Work with internal and external resources to resolve issues quickly. Assures timely resp...
Full job description at Monster
Posted Tue 7th February
Help Desk TechnicianExperis(Boston North, Massachusetts)
Our client in Bedford, MA is looking for a Help Desk Technician to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Will identify and provide resolutions to a diverse range of complex techni...
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Posted Thu 9th February
IT Help Desk SupervisorHollister Inc(Boston, Massachusetts)
IT Help Desk Supervisor Role: IT Help Desk Supervisor Required: 5+ years of experience as a Senior Help Desk Engineer or Supervisor. Expert level knowledge with PC hardware and software with an emphasis on Microsoft environments. Experience working in a IT role including Service Desk, Hardware/Software deployment/configuration and End User Support. Full working knowledge of all components of IT In...
Full job description at Monster
Posted Fri 10th February
Entry Level Help DeskThe Mergis Group(Boston, Massachusetts)
The Mergis Group has teamed up with our client a premier telecommunications solutions provider in Milton, MA. This client an integrated service provider is seeking employees for a Entry Level Help Desk employee. ABOUT THE COMPANY: Our Client is a leading corporate service provider company. This client is growing rapidly growing and is looking for new talents to assist in the exciting growth! ABOUT...
Full job description at Monster
Posted Yesterday
Manager, Help Desk & Desktop SupportSignature Healthcare(Boston South, Massachusetts)
This individual will provide overall direction for all Service desk and field support activities and personnel including, but not limited to, staffing, problem management and escalation, and inventory management. Assesses processes, tools and technologies that help drive IT Service toward continued excellence in performance and customer satisfaction. May assist in the assessment, planning and impl...
Full job description at Monster
Posted Fri 20th January
Help Desk AdministratorAMAG Pharmaceuticals Inc.(Boston, Massachusetts)
Help Desk Administrator The IT Help Desk Adminstrator reports to the Vice President, IT. This position will support our existing IT team in servicing the desktop, software and connectivity needs of over 200 local and mobile employees. The Help Desk Administrator will support the Help Desk team by triaging technical support incidents, tracking, documenting, organizing, reporting, and overall manage...
Full job description at Monster
Posted Wed 25th January
Help Desk RepresentativeInstitution For Savings(Boston North, Massachusetts)
Full-time Help Desk Representative The Institution for Savings, one of the oldest and most successful community banks in the region, seeks an experienced candidate who will work in our IT Department providing technical support to employees with hardware, software, networking and other computer-related technologies. Knowledge of Microsoft Active Directory, Exchange, Outlook, Word, Excel and PowerPo...
Full job description at Monster
Posted Thu 2nd February
Help Desk EngineerOnline Buddies(Boston, Massachusetts)
The Help Desk Engineer is responsible for hands-on implementation, maintenance, security, and troubleshooting of Macintosh- and Windows-based internal systems ensuring uninterrupted day-to-day operation of the Company infrastructure, and leads operational monitoring of the companys primary Web presence. The Help Desk Engineer is responsible for all internal systems including managing our external ...
Full job description at Monster
Posted Tue 7th February
Help Desk Engineer - Level IICWCapital Financial Services(Boston, Massachusetts)
CWCapital Financial Services, a rapidly growing financial services company headquartered in Needham, Massachusetts is seeking a full time technical resource to join our IT staff. We are searching for an experienced, motivated and intelligent individual to join the Support Services team in a full-time, exempt capacity as a Level II Help Desk Engineer working from the Needham office. This job requir...
Full job description at Monster
Posted Thu 9th February
Help Desk Technician/IT SupportWaveguide, Inc.(Boston North, Massachusetts)
The Help Desk Technician/ IT Support role is a brand new role open due to growth. The position will include Level I, II help desk situations, being notified of the problem and taking that problem through an organized process to solution. Documentation of the problem through to solution is a necessity. The incumbent will work closely with IT staff, end users of all levels, and vendors to completion...
Full job description at Monster
Posted Wed 25th January
Help Desk Tier 1JMK Systems Solutions, Inc.(Boston North, Massachusetts)
JMK Systems Solutions, a full service technology firm, provides network consulting services, systems integration, hardware configuration and support. We are currently seeking to fill a Help Desk Tier 1 position to provide regular support and maintenance to a variety of clients. You will also work directly with our Tier 2 staff in support of project implementations. Primary Responsibilities: Works ...
Full job description at Monster
Posted Fri 10th February

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