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HELP DESK ANALYST REQUIREMENT #12-00083 RECRUITER: ANITA JORDAN JOB LOCATION: FREEPORT, PA JANUARY 24, 2012 Project Description: To provide first line technical support and the first point of entry into the Technical Services Group for all client employees. - Respond to requests for technical assistance via phone, LIVE Chat and Self-Service tickets - Diagnose and resolve technical hardware and sof...
Full job description at Monster
Posted Tue 7th February
A help desk support representative, also known as IT support, provides troubleshooting answers for people with technical questions. Requirements for the position usually include at least an associate's degree and/or several years of IT experience. In addition to assisting those with questions, help desk personnel will install various programs and equipment around the office. That makes the help desk employees vital for communications companies, universities, corporate offices, and government agencies.
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