Youth Programs Case Manager
Goodwill Industries (Silicon Valley/San Jose, California)

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Youth Programs Case Manager

ABOUT US:

Goodwill Industries of Silicon Valley exists to assist people with disabilities or other barriers to employment to achieve their highest potential by providing a broad range of vocational, occupational and education services. Founded in Santa Clara County in 1926, Goodwill of Silicon Valley is part of Goodwill Industries International, a federation of over 200 autonomous, community-based Goodwill organizations worldwide.

In the past decade, Goodwill has trained and placed over 2,200 individuals at work throughout the Silicon Valley . During their first year of employment, these Goodwill graduates earned over $42.6 million, based on entry-level salaries. Goodwill conducts all of its business activities in support of this overarching objective.

Join our team and make a difference!

 Major Responsibilities:

·         Provides counseling and  case management of sponsored clients/students in training or rehabilitation programs of Goodwill.

·         Formulates and implements realistic Work Adjustment Plans that actively involve the client/student in the planning process.

·         Completes client/student progress, attendance and billing reports using the prescribed forms and furnishes them to Goodwill’s Accounting Department and to referring agents as appropriate, in a timely manner.

·         Maintains client master files and case notes according to Goodwill requirements, and is responsible for all other client/student related documentation.

·         Assures appropriate student/client progress.

·         Adheres to all relevant operational and reporting requirements and standards of ICD.

·         Maintains current knowledge of the changing needs of the community and makes recommendations for programs and services that are relevant to those needs.

·         Performs other duties as requested.

Job specifications:

Education required:

Bachelor’s degree with emphasis in Rehabilitation Counseling, Psychological  Counseling, Education or equivalent required.  Master's degree in Rehabilitation Counseling, Psychological Counseling, Education or closely related field preferred.

Experience required:

2 years minimum in Rehabilitation Counseling or closely related field preferred, including knowledge of counseling techniques. Computer literacy required.

CRC or CRC-eligible highly desirable and/or knowledge of vocational exploration processes preferred.