User Experience Coordinators
Market America (Greensboro, North Carolina)

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Market America a product brokerage and Internet marketing company that specializes in One-to-One Marketing, located in Greensboro, NC is currently in need of several User Experience Coordinators. The ideal candidates will be self-starters who will work with internal Business Analysts, Business Owners, as an integral part of our Marketing and Creative departments. Candidates must have the ability to multi-task and be able to use their knowledge of Usability metrics to strategize, create, and design a creative on-line experience for the Market America users.  

 

 

Principal Accountabilities:

 

·        Manage the user experience for our Business Partners and Customers

·        Determine and prioritize anticipated user paths and logical process/transaction flows.

·        User interface design to provide appropriate user experience and interface functionality.

·        Process analysis, optimization, and documentation: detailed process flows and lightweight functional requirements.

·        Competitive analyses, industry overviews, and strategies, communicated via Word and/or PowerPoint presentations.

·        Solution documentation

·        Usability testing and assessment for projects

·        Design appropriate test plans, observation, and interview guides 

·        Recognizing global usability findings and converting them to corporate best practice.

Job Requirements:

 

·        3 to 5 years experience interacting with clients to develop the user experience architecture, interactivity and/or user interfaces for complex web solutions

·        3 to 5 years  experience working in either an Internet consulting company or an ebusiness/Web communications area of a large corporation

·        Background in human factors, HCI, information architecture, user interface design, interaction design

·        In-depth knowledge and experience in user-centric design processes, techniques and tools.

·        Fluency in best practice for web-based information architecture and design

·        Strong knowledge of usability principles, issues, and techniques for websites and application development

·        Exceptional communication skills, verbal and written

·        Ability to analyze stakeholder and user needs, and define strategies for meeting them

·        Ability to organize large bodies of information into a logical, easy-to-use series of interfaces

·        Strong presentation skills

·        Proficiency in one or more tools, such as: Microsoft Visio, MindMapper; HTML, Dreamweaver, Photoshop, and/or Illustrator skills a plus

·        Understanding of technical requirements and limitations is vital

 

 

 

We offer competitive salaries and benefits including an on-site health clinic. Please forward resumes and cover letters to hr@marketamerica.com. EOE.

 

About Market America

 

Market America is a product brokerage and Internet marketing company that specializes in One-to-One Marketing. With more than three million customers and over 150,000 distributors worldwide, Market America has generated over $2.4 billion in accumulated retail sales. Headquartered in Greensboro, North Carolina - the company employs over 400 people globally with international operations in the United States, Canada, Taiwan, Hong Kong and Australia. Through its revolutionary One-to-One Marketing concept, Market America combines the Internet with the power of people-creating the ultimate online shopping destination