Teterboro, New Jersey Owner Representative
Bombardier Flexjet (Northern New Jersey, New Jersey)

This job posting has expired.

You may wish to try a search for Teterboro, New Jersey Owner Representative

Or visit the FlipDog home page
 

LOCATED IN TETERBORO, NEW JERSEY -- NO RELOCATION PAID --

AVIATION EXPERIENCE A PLUS --  The Owner Representative will be Flexjet’s on-site representative of and for our Owners traveling to and from the assigned FBO location, in all issues related to the seamless operation of the Owners’ flights and ensuring customer satisfaction and delight.  He/she will act as the key facilitator in communicating operational issues and customer feedback as they occur at the assigned locations. High degree of confidentiality required. Execute tasks and duties required performing the duties of Owner Representative in accordance with safe practices, Company policy and good judgment. Facilitate smooth arrivals and departures for owners at the airport. Review daily demand and determine location of base of operations for the current day’s activity. Meet and greet owners, as schedule permits, who are departing and arriving from assigned location. Establish high-level relationship with owners who are based at the representative’s location.  On-site management of outside support service providers (caterers, ground transportation companies, FBOs) ensuring quality, timely delivery and accuracy of products provided for our owners. The Owner Representative will be responsible for securing and procuring third party specialty providers & services to fulfill owner requirements that fall outside of the normal services provided via Procurement Department’s supplier contract services. Support OOC in providing verification of third party services and owner communications relating to operational information. Assist Flexjet crew in readying aircraft for owner arrival and departure. Inspect aircraft to ensure cleaning quality. Report any discrepancies via the Event Log feedback system. Advise crew of owner preferences and sensitivities prior to owner arrival. Provide on-site, on-demand troubleshooting and special needs assistance. Interact with Owner Relations to procure special owner recognition supplies or gifts. Provide logistical support to Sales & Marketing Customization group to receive special gifts and ensure delivery to aircraft prior to owner arrival. Receive, store as required, and rotate onboard media as the schedule requires to support owner entertainment. Collect, organize and ship used media per Procurement specifications to in-house stocking location. Interface with Material Services and Procurement as required to support and resolve aircraft amenity and stock locker issues.

.