Television And Home Electronic Repair Tech - Lemars, Ia
Sears Holdings (Western/Sioux City, Iowa)

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Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.

A&E Factory Service technicians diagnose and repair a variety of televisions and other home electronics while providing superior service in customer’s homes. A&E technicians are the best equipped in the industry---you will be provided a van and laptop computer. In fact, A&E technicians travel directly to their first call from home each morning. We have a computer-generated routing system that enables us to maximize customer satisfaction. Send your resume to Lynn Ahles, Field Staffing Manager at: lahles@aefactoryservice.com Now interviewing for openings in areas of Minnesota as well! Qualifications Technical: •Accurately diagnose and repair appliances/equipment in the customer’s home •Ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products •Ability to give the customer an accurate estimate of the cost of repair, if applicable •Ability to provide knowledgeable, courteous and professional customer service •Must have knowledge of basic electrical principles •Ability to work variable and flexible hours, including required overtime •Ability to handle stressful situations and work in a fast-paced environment •Regular and consistent attendance is an essential requirement of employment Communication: •Ability to communicate diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner •Ability to read, understand and apply written text of a technical nature in order to answer questions, solve problems, and complete job tasks •Ability to communicate effectively with Sears associates, vendors, third party customers and other outside sources (i.e., routing, STAC, etc.) •Ability to communicate effectively the benefits of the Value Added Services to the customers •Ability to communicate effectively with diverse groups, tailoring communication for audience/situation •Must have the ability to use a laptop computer for service call processes, routing functions and parts/inquiries/ordering •Ability to read, write and speak English Experience/Education High School diploma or general education degree (GED) preferred •Must be at least 18 years of age •Certification and /or licenses as required •Must be able to pass the pre-employment drug screen, criminal background check and driver’s license check •Must possess and maintain a valid state driver’s license and be willing to submit to random drug testing, per company policy.

Sears is an Equal Opportunity/Affirmative Action Employer.