Technology Specialist Ii - Washington Dc
Foley & Lardner LLP (Washington, Washington DC)

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This individual will be responsible for providing high quality customer support including installing, configuring, repairing and upgrading desktop hardware, printers, software and peripherals. Additional responsibilities include VoIP phone/voicemail administration; desktop/printer and software troubleshooting; basic file server administration; equipment inventory maintenance; video conference, computer and network set up and other projects as requested.

Qualifications:
Qualified applicants must have at least three years related experience including internal configurations of chassis-based closet electronics, personal and laptop computers; network protocols specifically TCP/IP, printers and peripherals; hardware and software troubleshooting procedures; installing new software; Windows 2003/XP; Microsoft Office XP/2003 and Outlook XP/2003. Cisco IPT phone experience is a plus. Certification in one or more of the following; A+, Net+, MCDST, CCNA, MCSE and MOUS are highly recommended.

S/he must be a quick learner, have diligence in maintaining system logs and service records, have excellent customer service and communication skills, be willing and able to learn as technology changes, work well individually but as part of a team and have excellent problem solving skills. Must be able to lift 50 lbs., work an on-call schedule. Previous law firm experience is strongly desired. Some travel required.  

We offer a competitive salary, comprehensive benefit package and the opportunity for professional growth.  Please visit our website to submit a cover letter, resume and salary requirements at www.foley.com/careers/careers.aspx:

FOLEY & LARDNER LLP

777 E. Wisconsin Avenue

Milwaukee, WI 53202-5306

www.foley.com

Equal Opportunity Employer