Technical Writer
Shift4 Corporation (Las Vegas, Nevada)

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Position Consists of:

· Edit, write, design, layout, illustrate, update, and publish product and system documentation.

· Serve as the central coordinating point for all facets of product/system documentation.

· Coordinate and lead a series of team meetings for documentation review and approval.

· Responsible for publishing documentation for Web site.

· Create line art, screenshots, and diagrams.

· Provide documentation to department heads as needed.

· Responsible for maintaining a screenshot and diagram library.

· Responsible for creating and publishing procedure manuals.

· Work closely with development department during verification testing to check accuracy of draft documents.

· Plan, coordinate, and present documentation project timeline and resource estimation.

· Create, storyboard, write, and illustrate computer-based training tutorials.

· Interview programmers and support department personnel for acquisition of technical information.

Qualifications

· Bachelor’s degree in technical communications or related technical degree preferred.

· Minimum 3-5 years experience writing and editing consumer or technical product/system manuals.

· Strong command of the English language and grammar usage.

· Knowledge of editorial style required.

· Experience working with graphic editing and layout software preferred.

· Familiarity with common technical/programming terms and abbreviations.

· Ability to interview development staff and translate information into concise language required.

· Proficient competencies in Word, FrameMaker, RoboHelp, Acrobat, Adobe Photoshop, and PowerPoint.

· Must be organized, detail/deadline-oriented, and possess the ability to adjust priorities.

· Familiarity with editing content and layout of graphic-user interface (GUI) preferred.

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