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Job DescriptionThe primary role of a Technical Instructor in Global Learning Services is to deliver training on the Cúram product to customers and integration partners. A secondary aspect of the role is to contribute to the design and maintenance of the course ware.
This position is based at our Herndon, Virginia office. The role requires a travel commitment of at least 50%. Although travel is primarily throughout North America, the role may also involve travel to other locations including (but not limited) to Europe, Australia, and New Zealand.
Typical Job Responsibilities. Deliver technical training courses to customers, partners and internal staff to a very high standard
. Develop in-depth knowledge of the Cúram development environment and associated third party tools
. Update and enhance existing training materials
. Assist in the creation and delivery of customized technical workshops
. Work closely with the current team of trainers and course ware developers
. Mentor GLS team members
. Establish and maintain a positive working relationship with fellow employees, partners and customers
Experience/Qualifications/Skills. A minimum of four years post-graduate experience and a diploma or degree in a computer-related discipline or equivalent computer-related technical experience is required
. A minimum of three years Java programming experience is required
. A minimum of two years technical training experience is required
. Instructional aptitude and a good mixture of technical and customer-facing skills
. Strong individual coaching and mentoring abilities required
. Ability to build and maintain strong collaborative partnerships with clients
. Strong technical writing and documentation skills
. Knowledge of modern software architectures
. Knowledge of J2EE (including JSP and EJB technologies) and component-based development
. Familiarity with JDBC, SQL, XML, XSL, CSS, and HTML would be an advantage
. Experience with integrated development environments, including WebSphere Studio Application Developer and Eclipse would be an advantage
. Strong SQL and data modeling skills would be an advantage
. Experience using Rational Rose would be an advantage
. Experience using Oracle and/or DB2 would be an advantage
. Excellent presentation and instructional skills
. Excellent interpersonal skills
. Positive, self motivated aptitude with a good mixture of strong business skills, basic technical skills and solid customer-facing skills
. Ability to build and maintain strong collaborative partnerships with clients and internal teams
. Strong written and verbal communications skills
. Strong problem-solving skills
. Creative thinker
. Team player