Sybase Database Administrator
ING DIRECT (Delaware, Delaware)

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Description: The Information Technology Department delivers superior customer experiences through the development and support of front and back office systems while focusing on IT's four core values: Partnership, Excellence, Innovation and Efficiency.

IT Infrastructure is responsible for database administration, server support, internetworking, telecommunications, and data/system recovery to satisfy the growing needs of ING DIRECT

Job Summary:
This position is responsible for the ongoing support, administration, security and procedures for all enterprise database Sybase Servers used to support ING Direct. This includes, but is not limited to controls and support of both data and code.

This professional will be responsible for Tier 1 and 2 support for Production issues and Helpdesk tickets, as well as, the deployment of Production and QA database releases in support of application development efforts. This role will ensure that customer service, system availability targets, and service level agreements are established and met.

Responsible for:
* Provide 1st and 2nd tier, 24x7 production support including but not limited to the release of development projects and migration of database related changes.
* Provides daily administration of database related systems.
* Provide, assist and participate in the creative process in improving architectural designs and the implementation of new architecture to consistently improve our database enterprise for optimal efficiency and cost effectiveness.
* Implements and supports all defined architectural strategies.
* Monitors and proactively supports all Database related systems
* Capacity plans for all database related systems and proposes recommendations to Database Architect.
* Proactively tune and review database related structure and code to ensure optimization of performance.
* Provide support of production related data, including data maintenance where required and approved.
* Install and configure new databases systems.
* Supports the backup and recovery strategy for the Database environment.
* Implements and provides direction for all security related initiatives, vulnerabilities etc.

Collaborates or works with:
* Database Leads and Database Architects to develop standards in processes and infrastructure design, build and implementation.
* Project Teams to provide infrastructure and business project support.
* Development Teams to provide programming guidance and architectural support for applications and development project initiatives.
* Data Modeling and Development team to assist in the review of relational and non-relational database models and their physical generation. Qualifications: Measurements:
* Service availability for all production systems
* Service performance relative to service requests and customer satisfaction
* Expense management relating to systems maintenance and equipment support

Education and/or Certifications:
* Four-year degree in related field with 7 years experience in systems development.
* Minimum of 5 Years of working with Sybase ASE, IQ, Replication Server in an administrative and development support role.
* Minimum of 2 Years of working with SQL Server in an administrative and development support role.
* Work with database servers should consist of at least 80% of the candidate's responsibilities.
* Service performance relative to service requests and customer satisfaction.
* Continued training and study in Technology and Business Leadership.
* Technical training on UNIX, Windows platform design and support.

Technical skills and abilities:
* Strong technical knowledge of Sybase ASE, IQ and Replication Server
* Strong technical knowledge of SQL Sever
* Strong knowledge of Database Installation, setup, creation, tuning and maintenance processes.
* Strong technical knowledge of Database Disaster Recovery and High Availability techniques and implementations.
* Strong knowledge of SQL development and SQL tuning.
* Working knowledge of Database Design and Modeling, along with familiarity and use of at least one Database Modeling tool.
* Leadership in the deployment of world-class IT infrastructure.
* Ability to quickly troubleshoot and conduct root cause analysis.
* Ability to lead and motivate complex technical teams.
* Ownership and accountability for production level issues.
* Formal knowledge and practice of the Quality Process and Project Management philosophies and principles. Salary/Benefits: Salary commensurate with experience ING DIRECT offers one of the best benefits plans around, providing
medical and dental health coverage; flexible spending accounts;
401K retirement plans and fitness programs. Job Location: Wilmington, DE Job Number: 6063 Company Profile: Why join the ING DIRECT team? We're on a mission to lead Americans back to saving and are looking for people who share that passion to join our team. Our successful Orange Savings Account and Orange Mortgage have set the bar for how to simplify financial products to provide a better deal for consumers. If you are an energetic individual interested in helping build a different kind of bank, we look forward to hearing from you. To learn more about the world's largest DIRECT bank, visit ingdirect.com.