Supervisor Residential Field Sales
Comcast (Philadelphia, Pennsylvania)

This job posting has expired.

You may wish to try a search for Supervisor Residential Field Sales

Or visit the FlipDog home page
 

Comcast Corporation is the nation's leading provider of cable, entertainment and communications products and services, with 24.1 million cable customers, 12.4 million high-speed Internet customers and 3.5 million voice customers. Headquartered in Philadelphia, Pennsylvania, Comcast is principally involved in the development, management and operation of broadband cable networks and in the delivery of programming content.

Comcast’s Philadelphia Metro Region provides service to over 1.1 million customers including the Pennsylvania counties of Bucks, Chester, Delaware, Montgomery and Philadelphia and New Castle County in Delaware. The region is home to approximately 3,200 talented employees.

Join a growing and innovative Business Services team! A leader in communications technology, Comcast Business Class has many ways to help small business owners gain a competitive advantage. As a member of Comcast’s Business Services team, you will join a growing team of professionals focused on offering small businesses the tools they need to compete, including Business Class Internet, Digital Voice and TV.


Position Summary:

The Direct Sales Supervisor will be responsible for the recruitment, training, daily management and performance reporting for the Direct Sales Representative (DSR) and Comcast Sales Consultant (CSC) south suburban field teams.

Major Duties:

• Supervise DSR’s and CSC’s in all phases of their jobs including recruitment, training and performance evaluation. Manage sales representatives through performance management quotas and goal setting. Provide specific written performance evaluations as required by progressive performance management policies.
• Responsible for achieving new subscriber and RGU growth sales goals with special emphasis on bundle product sales and 2 year contracts through aggressive department goal setting, monitoring of individual and team performance metrics, training program development, recruitment, compensation programs and strategic territory planning and distribution.
• Maximize new subscriber acquisition, 3-Product bundle, RGU growth and retention within competitive service footprint and low penetrated areas. Target key "at risk" subscriber households through disciplined segmentation approach and promotional offers that promotes revenue growth and retains subscribers.
• Facilitate daily, weekly and monthly sales reporting of sales results including monthly narrative of goal achievement, key performance data, sales channel churn and retention performance and recommendations for improved productivity.
• Assure sales representatives have understanding of offer strategy, Comcast products and pricing models, as well as competitive advantage over competitors by being the Subject Matter Expert for the team.
• Responsible for coordinating and participating in the field training of sales representatives with continuous real-time field observations, coaching, and feedback.
• Monitor all commission, training pay or development cost related to direct sales expenses.
• Responsible for Territory distribution and the commensurate record keeping thereof.
• Responsible for new construction reporting, including identification of homes built and homes occupied.
• Other functions may be assigned.




Punctual, regular, and consistent attendance.

Required Skills:
• High school graduate or equivalent is required of this position. College degree is preferred.

Qualifications
• 1 to 3 years direct sales field experience. Previous sales management experience a plus.
• Excellent organizational, written and verbal communication skills.
• Proficient in MS Excel, MS PowerPoint, MS Word.
• Must be a team player, able to handle ambiguity, anticipate and react to changes quickly