Stockbroker 26b (2906)
Scottrade (Lincoln, Nebraska)
DescriptionFor more than 25 years, Scottrade has been a leader in the stock brokerage industry, a leader in technology, a leader in customer service and a leader in value. Headquartered in St. Louis, Missouri, the firm allows investors to conveniently place trades online while offering the added assurance of America's largest branch office network among online brokerage firms. With Scottrade, investors have the stock trading tools and services they need to take control of their investing needs. Scottrade is proud to provide premium service and deeply discounted commissions to investors of all trading styles and we hope to continue to exceed our customers' expectations by providing the best price, the best service and the best technology.
In January of 2008, Scottrade was named one of FORTUNE Magazine's Best Companies to Work for in America. Our corporate culture is based on customer service and employee excellence, and employment at Scottrade means working for a company that is constantly growing. At Scottrade, we believe in customer service, professionalism, and each other. Click here to learn more about Scottrade.
DUTIES AND RESPONSIBILITIES:Provide excellent customer service in a professional manner Establish and maintain new accounts Execute trades for customers (walk-in and over the phone) Ensure all phone conversations with customers are recorded Provide stock quotes and news to customers Accept customer checks and stock certificates Follow up on pending ACATS transfers Provide customer service for all aspects of account maintenance (account activity, pull history when necessary) Assist internet customers when the internet is down and answer any technical questions about Scottrade.com Work with margin accounts, give buying power, & balances Keep up with reorg items, margin delinquencies, work short option report Follow up on leads from potential customers Enable Internet customers to Internet access; educate customers as to the workings of the market Other projects/duties as assigned.
Required SkillsA current Series 7 and Series 63 license1 to 3 years customer service experience requiredClean U4 securities recordOnline brokerage industry experience preferredUnderstanding of the stock marketExcellent verbal and written communication skillsMust be able to maintain a high degree of confidentialityExcellent organizational skills, research and problem solving skillsExcellent computer skills including a proficient understanding of the internetFoster company success through a professional appearance, being courteous to customers & all Scottrade associates, and by having a positive attitude
EDUCATION:
Bachelor degree in Finance or Business or related field or equivalent experience preferred
Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.