Showroom Manager (seaside,monterey)
Ferguson Enterprises, Inc. (Central Coast, California)

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Description: Ferguson is the leading wholesale distributor of plumbing supplies, HVAC, waterworks products industrial pipe, valves and fittings in the U.S. The company operates out of over 1,300 locations in all 50 states. Ferguson's customers include plumbers, pipe fitters, manufacturers, builders, kitchen and bath dealers, municipalities, hospitals, mechanical and commercial contractors and industrial plants.
The company, which was formed in 1953, is growing through both expanding market share and strategic acquisitions.

A subsidiary of Wolseley, the world's #1 building supplies, plumbing and heating equipment distributor, Ferguson sales in 2007 posted higher than $11 Billion. The company has doubled in size every five years and plans to continue that growth rate.

JOB OBJECTIVE: Responsible for the daily operations of the showroom. Support branch initiatives that in turn support corporate goals while satisfying the needs of the customer in an efficient, timely and courteous manner. Building, developing, and motivating the right team of associates. Developing close relationships with building and plumbing contractors and retail customers and ensuring outstanding customer service.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location side and operations.

Work closely with management to develop and execute Showroom Strategic Plan

Set price matrix/ parameters for showroom related products

Communicate openly and effectively with other associates to provide them with information

Develop and maintain marketing plan for the showroom

Assist showroom consultants in maintaining their OML

Update showroom displays

Support branch budget plan and goals

Manage tag and hold items

Manage special returns daily

Ensure showroom is well maintained and clean

Assist in conducting physical inventories



Human Resource Management

Maintain and develop a productive team by hiring, training, and providing professional development

Provide communication and motivational techniques in supervising, counseling and disciplining associates

Facilitate training showroom consultants on products, sales, systems and operations

Facilitate training

Assist General Manager with Human Resource Planning

Conduct annual performance evaluations

Establish and maintain work schedules according to business needs



Customer Relations

Ensure customers are assisted as needed

Maintain and develop relationships with suppliers

Address and resolve customer complaints on a timely basis

Explain company policies and procedures (warranty information, deposit collection policy, return goods policy, etc.)

Work with Outside Sales associates to secure and maintain showroom and builder business

Assist showroom consultant and builder Outside Sales associates to achieve sales goals



Accounting/ Credit

Ensure all associates understand and properly use the credit card & check verification process

Ensure cash drawer is reconciled daily, properly, and money is deposited

Ensure product marketing through merchandising and promotions

Support credit efforts in Accounts Receivable (A/R) dispute resolution

Budget process activities

Review and manage expenses

Maintain all computer systems including the network and equipment

Review daily sales and profit figures Qualifications: -at least 3 years of showroom management experience

-proven history of improving results

-knowledge of Lighting, Appliances and/or plumbing supply a plus. Salary/Benefits: Salary commensurate with experience Job Location: Seaside, CA Job Number: 1222 Company URL: http://www.ferguson.com