Service Technician - Indianapolis
GE Consumer & Industrial (Fort Wayne, Indiana)

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CITY: Indianapolis STATE: Indiana COUNTRY: USA Essential Functions (Responsibilities): * Demonstrate an unyielding cognizance and practice of Environmental Health and Safety standards at all times including unwavering attention to driver safety utilizing methods as trained by Smith Defensive Driving and/or other specified safety programs. * In-home repair and service of full-line, GEA, major appliances. * Maintain high levels of customer satisfaction through the deliverance high quality service. * Sell GEA service contracts and appliance accessories. * Manage assigned truck stock inventory and the maintenance schedule of an assigned service van. * Must be able to utilize computer to accept daily call schedule in a productive manner, accurately build and submit invoicing and communicate effectively via e-mail. * View calls individually prior to scheduled run day and provide telephonic communication to consumer to prevent unnecessary trips that result in ordered parts (Save The Call) with a high level of accuracy. * Meet productivity, efficiency and quality goals as established. * Comply with GE policies and programs. * All other duties as assigned. Qualifications/Requirements: * Must be AHAM CFC certified. * Must possess a valid driver's license. * Minimum 2 years of experience in appliance repair or related field/expertise. * A demonstrated understanding of the fundamentals of electricity and schematics. * Excellent communications skills and ability to interact with public and coworkers * Understand, remember and carry out complex and simple job instructions. * Must be self-directed. * Must be able to work reasonable overtime as required. Physical Requirements: * Lifting and carrying objects, frequently up to 32 lbs., occasionally up to 55 lbs. * Pushing/pulling up to 57 lbs, moving of major appliances; lifting microwave ovens. * Sitting, driving, stepping-up-into and out-of service vans. * Extensive walking, twisting, bending, kneeling, squatting, climbing and stretching. Desired: General: * Operate vehicle with unwavering attention to safety utilizing methods as trained by Smith Defensive Driving and/or other specified safety programs. * Diligent use of proper safety procedures and constant awareness for personal safety and safety of others. * Wear and/or use all appropriate company provided PPE safety equipment. * PROMPT and regular attendance.