Senior Petshotel Associate - New Hotel - North Olmsted, Oh
PetsMart (Cleveland, Ohio)
- Salary:
-
View salary range
- Ref Code:
- 70451292
- Minimum Education Level:
- High School or equivalent
- Minimum Career Level:
- Experienced (Non-Manager)
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Join the team of a growing premier service offered at PetSmart. In our PetsHotel you will help ensure that all pet parents and guests have a pleasant experience by providing a safe, comfortable and fun environment. In this hands-on position you will be responsible for completing the daily tasks for all the pets in our care. We're currently seeking candidates who enjoy working in a team environment:
Senior PetsHotel Associate
Responsibilities include:
Providing leadership and guidance for Pet Care and Guest Service Associates
Providing excellent customer service
Appropriately responding with urgency to any situation, including medical issues
Answering phones, making reservations on the computer and completing paperwork for each guest
Suggesting additional services to pet parents
Properly process guest transactions
Feeding and caring for guests
Walking dogs, conducting play times with groups of dogs and spending time with cats
Monitoring each guest to ensure they have clean water and comfortable bedding
Cleaning rooms, dishes and laundry
You will also be trained in other departments & positions within the PetSmart store, and will be asked to work in other areas as needed.
Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays.
This position requires previous work experience in the services industry.
Our great benefits include:
Competitive Pay
Comprehensive health plan: medical, dental, vision
Stock Purchase Plan
401K/savings plan
Discount on PetSmart products and services
Opportunities for career advancement
If you're passionate about pets and want to build a dynamic retail career, then why not combine your love for pets with a rewarding career at PetSmart?