Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services that include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and repricing, access to preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra provides its services to approximately 136,000 employer locations and 3,700 insurance companies, group health plans, third-party administrators and other healthcare payors. The Company has over 300 medical centers located in 40 states. It also operates the Beech Street and FOCUS networks which include 544,000 providers, 52,000 ancillary providers and 4,400 acute-care hospitals nationwide. Concentra is an Equal Opportunity Employer. NOTICE:Employment Verification Done. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. JOB SUMMARY: The System Administrator provides complex systems administration and architecture in an enterprise Citrix Server environment. This role is a part of the Concentra Citrix Team and will be responsible for supporting and troubleshooting Concentra's Citrix environment, as well as implementing best practice solutions according to business need. RESPONSIBILITIES: ' Performs high level Microsoft operating systems administration (Windows 2003) including system installs, upgrades, patch installs, builds and configurations, performance monitoring, Group Policy Objects, maintenance such as disk resources, and troubleshooting to meet business needs. ' Performs high level Citrix Presentation Server 3.0 and 4.5 administration and configuration for a large environment. Support Presentation Server components such as Web Interface, Secure Gateway, EdgeSight for Presentation Servers, and Password Manager. ' Plans, researches and provides technical level input regarding new technologies. ' Provide application implementation support as needed. ' Utilize and develop Altiris Deployment Console 6.5 jobs to automate all Citrix server and application implementations. ' Provide level 3 technical support services to clients and corporate technical staff via ticket tracking system. ' Documents administration processes and changes. ' Performs other job duties/responsibilities as may be assigned by Concentra IT leadership for the successful operation of the department. EDUCATION/CREDENTIALS: ' Bachelor's degree in related area or equivalent experience to acquire the skills and knowledge usually acquired through education. ' Appropriate certification path such as MCP/CCA REQUIREMENTS: ' Minimum 5 years experience performing systems support functions in a complex Citrix environment such as system performance analysis, systems problem solving, and maintenance in a Microsoft Windows server environment ' Minimum 5 years Citrix Presentation Server XP/3.0/4.0 administration experience including system installs, upgrades, patch installs and maintenance for a minimum of 50 server environment SKILLS AND EXPERIENCE: ' Ability to independently research, design and implement environment changes across existing and new technologies ' Experience with Windows unattended installations, sysprep, and server deployment techniques ' Proven experience with Microsoft Group Policy Objects ' Ability to utilize vbscript, MFCOM, WMI, InstallShield, and MSI scripting tools ' Proven effective customer service techniques and verbal and written communication skills ' Proven analytical and problem solving techniques ' Ability to work as a proactive, resourceful, cooperative and respectful team member WORKING CONDITIONS: ' Office setting. May be required to lift heavy objects occasionally such as monitors, PC equipment, etc. up to 50 pounds.