Seasonal Sales Associate
The Yankee Candle Company, Inc (Western/Springfield, Massachusetts)

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Seasonal Sales Associate

 

 

JOB SUMMARY:

Provide general customer assistance in a timely and courteous manner within assigned store section. Greet customers in a pleasant and friendly manner. Maintain current knowledge of product, merchandise, store and company information in order to provide high quality and informed customer assistance. Offer assistance with merchandise selections, suggesting complimentary items, colors, candle types, scents, accessories, etc. to meet customer’s apparent needs. Refer customer to sales staff for personalized assistance as appropriate. Provide a fun and interactive shopping experience.

 

MINIMUM REQUIREMENTS:

Safety Awareness and thorough knowledge of lifting procedures.  Ability to lift 25 to 35  pounds from floor to waist level on a regular basis. Demonstrated ability to provide excellent customer service and a variety of customer assistance and information. Previous Retail or Customer Service experience is preferred. Ability to operate computerized cash register system. Demonstrated ability to assist with any store cleaning/restocking to keep store appearance at expected levels. Great attitude and willingness to learn. Strong attention to detail and excellent communication skills are required. Ability to work independently as well as in a team. Flexibility to work later hours in the evening is required when our retail store hours increase.

 

Hours:

Various hours and days.

Flexibility in work schedule is also required for possible overtime, work on holidays,  and extended hours with minimal notice and as required by operational need.

We offer time-and-a-half for all Sundays and holidays worked.

 

This position offers a very competitive salary & excellent benefits package. 

 

Salary Structure:

Universal Pay Scale – U4

 

The Yankee Candle Company, Inc. is an equal opportunity employer and does not unlawfully  discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.  EOE/M/F/D/V

 

 

Company Overview:

                        The Yankee Candle Company, Inc. is the nation’s leading designer, manufacturer, wholesaler and retailer of premium scented candles, in the growing giftware industry with sales of $737 million dollars in fiscal year 2007. Employing approximately 5,500 people, Yankee Candle (Headquartered in South Deerfield, Massachusetts) has a 39 year history of offering distinctive products and marketing them as affordable luxuries and consumable gifts. Having earned a reputation for superior, long-lasting fragrance quality, Yankee Candle is America’s trusted choice for fragrance.

 

The Company sells its products through a North American wholesale customer network of approximately 16,700 store locations, a growing base of Company owned and operated retail stores (459 located in 43 states as of December 29, 2007), direct mail catalogs, its Internet websites (www.yankeecandle.com,  www.illuminations.com , and www.aromanaturals.com), international distributors and to a European wholesale customer network of approximately 2,700 store locations (through its distribution center located in Bristol, England).

 

A key contributor to our success has been our vertically integrated business model, which enables us to control most every aspect of our business, from product development to manufacturing to distribution to marketing and sales. This structure allows us to consistently provide high quality and innovative products, deliver them in a timely and efficient manner to customers all over the world and provide excellent customer service. The power of the Yankee Candle® brand and our dedicated and talented employee base truly set us apart from our competitors.

 

Our one-of-a-kind Flagship Store in South Deerfield, MA is the world’s largest candle and Christmas store, containing approximately 90,000 square feet of retail and entertainment space, and has been ranked as one of the most popular tourist attractions in Massachusetts.