Sap Development Manager (andover, Memphis) (267922-823)
Smith & Nephew Inc. (Memphis, Tennessee)

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You can make a difference in people's lives. Come join our team! We have 7,000 staff in 34 countries. We're a global leader in medical devices. And every day we help improve the lives of thousands of people around the world. We are Smith & Nephew. Description

The SAP Development Manager directs, manages, and coordinates the development and enhancement of SAP application solutions outside standard configuration to support current and future group business operations and strategies. He/she provides management direction and leadership regarding business system solution planning, systems design, systems construction and systems testing as a global group shared service function. The SAP Development Manager is responsible for establishing effective and efficient SAP Development policies and processes following best demonstrated practices. He/she will build, lead and coach a professional staff with sufficient skills and experience for world class application development and support.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Works with the Applications Development Services Team on overall Service vision and strategy.

Responsible for all job functions of subordinate department personnel.

Sets department goals and objectives and drives organization toward achievement of those goals and objectives

Works with Enterprise Architecture team to develop scalable and flexible IT solutions. Ensures adherence to agreed on architecture standards and guidelines.

Assists with the design of SAP programs/objects to meet group business solution needs partnering with Global Client Services and the SAP Design and Configuration resources.

Directs the development, maintenance, and support of SAP programs/objects to meet group business solution needs in a geographically distributed, matrix-managed organization.

Ensure the use of demonstrated best practices for application programming, testing, and change control.

Develops and implements department policies and procedures consistent with local, regional, and global expectations.

Manages SAP application enhancement delivery and support to agreed upon SLAs and metrics.

Ensures team resolves problems occurring with existing systems, consistently following change control procedures.

Directs the SAP development resources to optimize Enterprise system solutions, processes, and quality.

Ensure that SAP development resources are working in compliance with programming standards, software development life cycle standards, department policies, and all appropriate quality assurance processes.

Recommends, selects and directs consulting or outsourced resources to augment organic staff or reduce costs.

Recruit, develop, retain and motivate a virtual IT team operating at a high performance level. Make appropriate business decisions regarding the “extended staff” model to maximize the effectiveness of all resources - internal staff, consultants, project staff and external service providers. Develop a user-centric service attitude in IT staff to enhance both internal and external customer focus through responsive and innovative technology.

Perform all activities in compliance with the internal and external requirements / standards for Health & Safety, Quality, Regulatory and Finance.

Required Skills

Bachelor’s degree in business administration or information technology management.

Masters degree in business management and/or information technology fields preferred.

Equivalent experience in combination with other degrees will be considered.

Experience in information systems, applications and project management, preferably in regulated medical device industry.

Management of multiple development projects for SAP or other major systems required.

Management experience in distributed IS organizations directing SAP application development and support.

Professional certification(s) in application development methodologies preferred.

COMPUTER SKILLS:

Microsoft Office Suite: Word, PowerPoint, Excel, Outlook, Project and Internet Explorer.

PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires ability to get to all users' operations and computer facilities.

Requires the ability to meet deadlines, frequent assignment changes, periodic heavy workload, rapidly changing technology, and dynamic business growth.

Requires ability to concentrate on detailed technical tasks for sustained periods of time.

use bullets for each point for physical, manual, audible/visual Requires the ability to operate computer, printer, copy machine, calculator, other general office equipment, and to record written information.

Requires the ability to communicate with customers, users and vendor representatives in person and on the telephone.

Requires the ability to read computer output and printed material.

Requires the ability to read complex vendor reference material and written user manuals.

Requires the ability to participate in interactive verbal group activities including brainstorming and application design working sessions.

Required Experience

Leadership: The job holder must be seen as a credible business partner by executive and department managers as well as the GIS team. Exceptional leadership will be required to develop the new global business solutions organization and to perform effectively as a global shared service.

Management Skills: The job holder must be able to manage a team of experienced technical staff. His/her direct reports and staff will be responsible for delivering high quality, on budget, within schedule technology enabled global business solutions as a global shared service. He/she must have demonstrated technical matrix organization management experience.

Communication & Influencing: The job holder must clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Teamwork: An individual who can work effectively in a collaborative environment and foster teamwork with their peer group, their local & virtual team colleagues and with employees outside of the GIS function.

Technical Expertise: The job holder must have a background in successful information technology systems associated with their functional area.

KEY COMPETENCIES:

Decision Making. Obtains information and identifies key issues and relationships relevant to specific goals; commits to a course of action to accomplish goals after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values. Escalates decisions to next level where resolution can not be found.

Building Working Relationships. Developing and using collaborative relationships to facilitate the accomplishment of work goals. Consultative in approach.

Improvement Focused. Thinks creatively outside the usual boundaries; questions the status quo; initiatives, drives and manages new ideas to achieve the GIS vision and goals.

Gaining Commitment. Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved.

Successful Team member. Supports and works effectively with others, internally and externally, to achieve common goals and objectives. Using appropriate methods and a flexible interpersonal style to help with the completion of team goals.

Customer Focus. Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. Passionate about service delivery and meeting the demands of the customer.

Planning and Organizing. Establishing courses of action for self and others (where appropriate) to ensure work is completed efficiently.

Brand Values. Embraces and supports the Company’s brand values of Performance, Innovation & Trust.

Smith & Nephew requests that you apply for this position through our web site. This ensures efficient processing of your application. Submitting a resume by email, mail, fax or through a resume web site can cause relevant information to be missed. Please apply to this job directly by clicking on the link below: http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=267922&company_id=15823&jobboardid=24&version=2 EOE