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Be a part of milestones in the lives of our customers, represent the Tiffany brand and provide excellence in customer service as a Sales Professional in our Palo Alto location.
The Sales Professional will achieve or exceed his/her individual sales plan by utilizing strategic selling skills to assist customers with purchases. This individual will attain new customers, as well as maintain relationships with existing customers by employing client development outreach and follow-up, as well as provide outstanding service with all customer interactions.
The ideal candidate will have previous retail and/or luxury retail experience or relevant customer related experience (i.e. hospitality, etc). Proven track record in achieving sales results. Willingness to work non-traditional business hours including nights, weekends and holidays. Strong communication skills, customer service skills and the ability to prioritize while handling multiple tasks is required. Ability to work with a diverse client base. Ability to work in a fast-paced, changing environment.
Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail is preferred. A college degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is a plus.
NOTE: All applicants for Sales Professional positions will be required to complete a Pre-Hire Assessment as part of the recruitment process.