Rn Clinical Lead
Fallon Clinic (Framingham/Worcester, Massachusetts)

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M-F 8:00 - 5:00 pm

Internal Medicine

 

About Fallon Clinic
Fallon Clinic is a multi specialty group medical practice in central Massachusetts. By supplementing its reputation as a national leader in clinical quality with a desire to offer patients unmatched service and access, Fallon Clinic is well on its way to achieving its goal of becoming the gold standard of health care.

Fallon Clinic physicians and healthcare professionals offer the region's most comprehensive array of primary care and specialty services, supported with cutting-edge technologies and service-oriented processes.

Founded in 1929 by a team of physicians from Mayo Clinic led by Dr. John Fallon, Fallon Clinic continues to grow and thrive. Today, Fallon Clinic has over 1,700 employees and 250 physicians who see more than a million patient visits a year at more than 20 locations. Fallon Clinic admits to all major hospitals in central Massachusetts and the surrounding area and accepts a broad range of insurance coverage, including plans from all major Massachusetts payors.

Assists the Practice Manager in overseeing daily operations of the station and supervision of the Clinical Staff within the station. Acts as a liaison between staff and management and a positive role model for the Staff. Ensures Patient Satisfaction standards are met. Accountable for cost effective decision-making regarding daily assignment of clinical staff and use of supplies under the direction of the Practice Manager and in collaboration with the Administrative Lead. Functions as an active member of the clinical support staff.

Education, License, Certification Requirements:

Graduate of an accredited School of Nursing. Registered Nurse with Bachelor of Science preferred or equivalent experience. Currently licensed as an RN in the State of Massachusetts. Basic Life Support (BLS) required.

 

Experience and Technical Skills Required:

At least 5 years of clinical experience with at least 1 year of ambulatory assessment and interventions experience.

Computer skills/Phone Triage experience a must have.

Demonstrated problem solving skills and the ability to communicate via written reports to manager; proficient with communication, team building and organizational skills; customer service excellence focused.  Ability to prioritize, flexible and approachable. Demonstrated ability to learn new processes quickly/easily adapts. Proven experience in telephone nursing practice within an ambulatory practice setting and demonstrated leadership ability.

 

Should be a Staff Motivator, Change agent, and possess enhanced Interpersonal skills.  Need someone with ability to meet phone metrics; accountability for own performance and that of the team.

Looking for a Nurse and Medical Assistant mentor with both phone and floor skills.  This person will be the liaison for Nursing with Administration and Providers.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=533394-3-133