Retail Management
Pep Boys (Hartford, Connecticut)

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Pep Boys is looking for qualified retail management candidates to join our team as Retail Area Directors, Retail Managers and Assistant Retail Managers. 

 

The Retail Area Director is responsible for managing the day-to-day retail operations of an assigned group of stores, delivering expected retail sales results by ensuring in-store execution of programs and standards.  Responsibilities include improving performance through a focus on the development of the store teams, providing on-going guidance, leadership and direction for assigned stores.  Ensuring the execution of customer service standards and customer satisfaction programs, building customer loyalty by developing managers and store teams that exceed customer’s expectations.  Ensuring the achievement of sales, productivity and profitability in assigned locations.  Managing the Commercial Sales Operation to achieve sales objectives.   Providing procedural guidance to ensure that stores comply with policies and procedures, security, safety, and environmental codes and ordinances. 

 

The qualified candidate will have 3-5 years of multi-unit management in hard-lines retail, displaying strong people management and leadership skills, excellent verbal and written communication, sound business sense, and a comprehensive understanding of the retail industry. The qualified candidate will also have completed two years of college or technical school program, or an equivalent combination of education and experience.  The qualified candidate will have a current, valid driver’s license issued in the state of residence, and must be able to travel frequently within an assigned area.

 

 

The Retail Manager and Assistant Retail Manager supervise and direct all associates in the retail store, and are responsible for the effective operation of the store to include sales, productivity and profitability.  The Retail Managers are also responsible for ensuring that the store operates under safe conditions according to established policies and procedures and in compliance with federal, state, county and municipal regulations.  Both positions work closely with the Service Manager to achieve overall sales and operational objectives. 

 

The qualified candidate will have completed two years of college or technical school, or two years related experience in retail management (preferably automotive) and/or training, or the equivalent combination of education and experience.  The qualified candidate will have a current, valid driver’s license issued in the state of residence.