Retail - Assistant Manager - Columbia, Md
Staples (Annapolis Junction, Maryland)

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Position Summary:  Establish and maintain an environment to support Sales and Service.

General Purpose:  Customer Service, Results, Operations, People Development

Role Qualifications:

·        Teach and reinforce behaviors that result in managers and associates delivering Easy Sales and Service

·        Develop associates to achieve results

·        Coordinate and manage all store operations

Position Responsibilities:

·        Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance

·        Effectively coordinate & manage sales activities

·        Effectively coordinate & manage all store operational activities

·        Oversee timely processing of all personnel actions

·        Stay current on new technologies and ensure associate understanding

·        Ensure a positive customer experience

·        Achieve store level earnings and sales goals

·        Ensure company presentation standards are met

·        Supervise store security and safety

·        Maintain adherence to all company policies and procedures

·        Perform other related duties as assigned

Essential Skills and Experience:

·        Decision Making: base ideas, positions, or judgments on available facts

·        Planning: identifies action steps needed to accomplish team objectives

·        Managing Execution: conveys clear expectations for assignments

·        Focus on Service: identifies and anticipates customer requirements, expectations and needs

·        Engage and Inspire: energizes others by clarifying the broader purpose and mission of their work

·        Developing Others: provides honest, helpful feedback to others on their performance

·        Building Relationships: relates to people in an open, friendly, accepting manner

·        Leveraging Diversity: seeks diverse ideas and points of view to achieve business success

·        Results Orientation: sets high standards of performance for self and others

·        Adaptability: demonstrates an appropriate level of composure and patience under trying circumstances

Preferred Skills & Experience:

·        Bachelor’s Degree in Business Administration or related field

·        Two to four years progressive retail experience, preferably in a supervisory capacity