Regional Loss Prevention Manager
Corporate (Memphis, Tennessee)

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PRIMARY FUNCTIONS: The position’s primary function is to Support the Regional LP Manager – Supply Chain and Global Logistics and the Supply Chain operational management team in their Loss prevention related objectives. Including: The prevention and/or investigation of fraud, theft, waste, abuse or unethical conduct. The maintenance or reduction of shrinkage to an approved level as defined by management. The provision of a safe and secure environment, in the supply chain, for WS associates, contractors, vendors or customers.  DUTIES AND RESPONSIBILITIES: Leadership: Provide positive leadership and high levels of service and support to all levels of Loss Prevention and Supply Chain Management in pursuit of the company’s LP objectives. Policy and Procedure: Support/manage the enforcement, development (as appropriate), implementation, and recommendation of loss control and shortage reduction policies and procedures. Training: Support/manage the development, implementation, and conduct of security and Loss Prevention training programs and procedures, as necessary, to achieve the loss control objectives established by Loss Prevention or Supply Chain Management. Auditing/Coaching: Support/manage the development and implement of operational audits to evaluate compliance with and effectiveness of loss control policies, procedures, activities and objectives. Conduct regular coaching and compliance activities as needed, and as agreed upon with DC Management or LP Management, to improve loss control performance. 
Investigations/Case Handling: Conduct supply chain fraud and theft investigations:·         Investigate and where necessary conduct interviews, regarding cases of known or suspected associate dishonesty, theft, fraud, conflicts of interest, or serious violations of company policies.·         Investigate suspected or actual thefts thought to be committed by non-associates if the losses or frequency merit it.·         Provide evidence to support the termination of any associate guilty of theft or serious violation of company policy.·         In theft cases, provide the local prosecutor with sufficient evidence to obtain a criminal conviction.·         Communicate all case facts to the appropriate management, including control deficiencies, attorney inquiries, employee questions/morale, and recommendations for prevention of similar future losses.·         Set up restitution plans/agreement in all theft cases and work with the corporate restitution function to ensure recovery of all losses. Store/Field/Corporate Management Support: Support management of any of the organization’s operational groups in researching, investigating, or reducing losses as they relate in any was to DC operations or activities. Shortage Control Plans: Based on and in response to physical inventory results, and in conjunction with DC Management, support/manage the development, administration, implementation, and follow-up on an effective shortage reduction plan for distribution facilities. Additional Responsibilities: ·         Provide timely, effective, and complete communication and reporting to all management and executive associates as needed to achieve objectives.·         Develop a close and supportive working relationship with other associates, managers, and departments. Be seen and evaluated as a team player.·         Develop a high level of confidence and approval by DC Management in both personal and departmental professional skills and judgment.·         Provide necessary training, support and follow-up auditing to ensure maximum return on investment for all security systems installed.·         Develop and utilize monthly, quarterly, and annual goals and planning procedures to ensure achievement of objectives.·         Complete annual professional growth and development plans as agreed upon with the Regional LP Manager – Supply Chain & Global Logistics. General: It is the responsibility of every member of the LP Department to adhere to the minimum performance standards of the LP department, as determined by the Vice President of Loss Prevention, and to actively contribute to the overall success of the company. Professionalism, integrity, team play, effective communication and dedication are fundamental qualities of an LP Manager. Every LP Manger is responsible to do everything possible to protect the assets of the company and to reduce shrinkage in assigned locations to plan or less. ACCOUNTABILITIES: ·         Meet or exceed shrink and investigative plans. - Measured by shortage results and investigative results.·         Effectively educate and train associates at all levels in LP policies and procedures. - Measured by compliance audits, shortage results, meeting attendance statistics, observation, and feedback.·         Conduct effective and regular compliance audits to assess knowledge, competency, and compliance in implementing LP policies and procedures. Report results and provide appropriate coaching/counseling as needed to improve associate’s skills. - Measured by audit statistics, observations and feedback.·         Investigate specific and general losses seeking case resolution with prosecution and restitution where appropriate. Provide evidence to support management decisions and actions. Communicate effectively to help prevent future losses. - Measured by termination reports, case statistics, prosecution statistics, observations and feedback.·         Develop and implement effective shortage control action plans in DC facilities. - Measured by subsequent inventory results and observation.·         Complete agreed upon and annual professional growth assignments. Utilize newly acquired knowledge to improve performance. - Measured by completion of assignments, observation and feedback.·         Provide positive leadership and a high level of service and support to all levels of management and associates in pursuit of company and LP objectives. - Measured by effectiveness surveys, observation, and feedback.·         Achieve objectives within assigned financial plan. - Measured by budget plan/actual reporting and additional reports as necessary..